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Applications Analyst III

Overview

Be inspired. Be valued. Belong. 

 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide:

  • Comprehensive health benefits that start day 1
  • Student Loan Repayment Assistance & Reimbursement Programs
  • Family-focused benefits
  • Wellness incentives

Ongoing mentorship, development, leadership programs...and more!

Description

RESPONSIBILITIES:

 

  • Works as part of an application specific support team that works closely with end users, designs and builds multiple applications to meet defined business requirements.
  • Responsible for completely understanding the application including designing, building, and configuring the application.
  • May be responsible for more than one application; expected to understand how applications work together.
  • Leads the testing process through test review and analysis, test witnessing and certification of software.
  • May be expected to write documentation to describe application support.
  • Works closely with vendors when appropriate to learn product limitations and planned development efforts.
  • Works with vendor to influence future developments required to support business processes.
  • Develops proposed workarounds for product limitations.
  • Firmly adheres to standard concepts, practices, and procedures, including quality control, within the IS department.
  • Relies on experience and judgment to plan and accomplish goals.
  • Performs a variety of complicated tasks. May lead and direct the work of others.
  • A certain degree of creativity and latitude is required.
  • Provides application specific support once applications are in production.
  • Works closely with other IS teams to make appropriate business and application integration decisions.
  • Must understand and communicate how enterprise IT solutions support and impact multiple business and clinical processes.
  • Provides production support in a 7 X 24 Tier 1 environment.

MINIMUM QUALIFICATIONS:

  • Requires an associate's degree in computer science or related field and four years experience in the area of providing application level support and analysis OR six years of experience in the area of providing application level support and analysis.
  • Must be able to lead, engage and mentor others.
  • A wide degree of creativity and latitude is expected.
  • They must be able to perform most tasks with minimal direction from management.
  • Must understand and communicate how enterprise IT solutions support and impact multiple business and clinical processes.
  • Based on established hospital/department/unit standards, employees may not perform all duties listed in this job description.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

 

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

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Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Applications Analyst III, Emory Healthcare

As an Applications Analyst III at Emory Healthcare in Atlanta, you’ll be at the heart of healthcare technology, driving innovation and collaboration across various applications. Our team thrives on creativity, and as you join us, you’ll take ownership of multiple applications to meet our defined business needs. Your role isn’t just about problem-solving; it’s about understanding the intricacies of each application, leading testing processes, and crafting documentation that supports our user community effectively. With comprehensive health benefits starting on your very first day and engaging programs like student loan repayment assistance, Emory Healthcare is dedicated to your professional journey. You’ll also have the chance to mentor and engage with others in the team, influencing the future of our applications and supporting the clinical processes our healthcare providers rely on. We’re looking for someone who can work independently and understand the impacts of enterprise IT solutions across various business and clinical landscapes. You will provide production support in a 7 X 24 Tier 1 environment, with the autonomy to work creatively towards solutions that boost our operational efficiency. Emory Healthcare is where you will feel inspired, valued, and can truly belong as you reach new heights in your career and achieve what you aspire to be.

Frequently Asked Questions (FAQs) for Applications Analyst III Role at Emory Healthcare
What responsibilities does an Applications Analyst III have at Emory Healthcare?

As an Applications Analyst III at Emory Healthcare, your responsibilities include designing, building, and configuring applications that meet the business's needs. You will closely collaborate with end-users, lead the testing process, write documentation for application support, and provide 24/7 production support while maintaining high standards for quality control.

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What qualifications are needed for the Applications Analyst III position at Emory Healthcare?

To qualify for the Applications Analyst III role at Emory Healthcare, you need an associate's degree in computer science or a related field, along with four years of experience, or six years of related application support experience. Strong leadership skills, creativity, and a deep understanding of enterprise IT solutions are also critical.

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How does the Applications Analyst III impact clinical processes at Emory Healthcare?

The Applications Analyst III at Emory Healthcare plays a crucial role in understanding and communicating how IT solutions support and impact clinical processes. By ensuring seamless integration of applications and providing user support, you significantly enhance the efficiency and effectiveness of healthcare delivery.

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What benefits come with the Applications Analyst III position at Emory Healthcare?

Emory Healthcare offers a comprehensive benefits package for the Applications Analyst III role that includes health benefits from day one, student loan repayment assistance, and wellness incentives. Additionally, you'll have access to ongoing mentorship and leadership development programs designed to foster your career growth.

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What does a typical day look like for an Applications Analyst III at Emory Healthcare?

A typical day for an Applications Analyst III at Emory Healthcare involves working closely with application-specific teams, engaging in application design and configuration, troubleshooting issues, conducting user training, and collaborating with vendors. You’ll also be involved in critical decision-making processes regarding business and application integration.

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Common Interview Questions for Applications Analyst III
Can you describe your experience with application support as an Applications Analyst III?

When answering this question, highlight specific instances where you provided support for applications, detailing your responsibilities, the challenges you overcame, and how this experience prepared you for the role at Emory Healthcare.

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How do you ensure quality control in your applications?

Discuss your approaches to quality control, such as conducting testing phases, peer reviews, and adhering to departmental standards. Provide examples of how these practices positively impacted previous applications you supported.

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What strategies do you use to collaborate with end users?

Explain your techniques for gathering user feedback, addressing their needs, and maintaining open communication channels. Highlight any innovative solutions you implemented based on user input.

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Describe a time you improved an application’s efficiency.

Share a specific example where you identified inefficiencies in an application and implemented changes that resulted in measurable improvements. Be sure to explain your thought process and the outcome.

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How do you handle application limitations with vendors?

Discuss your experience working with vendors to address application limitations, including how you advocated for necessary enhancements and proposed workarounds that benefited your team.

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What is your approach to mentoring junior staff?

When asked about mentoring, share specific experiences where you guided junior members, focusing on the methods you use to engage and support their professional development.

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How do you prioritize your tasks in a Tier 1 support environment?

Explain your time management techniques and prioritization strategies, especially in high-pressure situations. Provide an example of how you effectively managed multiple priorities in a previous role.

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Can you explain your understanding of enterprise IT solutions?

Discuss your knowledge of enterprise IT solutions, emphasizing how they integrate with business processes. Share examples where your understanding facilitated better decision-making within your previous roles.

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What tools have you used for application testing?

List the testing tools and methodologies you are familiar with, and describe how you have applied them to ensure application functionality and reliability in your past experiences.

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How do you stay updated with the latest technology trends in application analysis?

Outline the strategies you use to stay informed about emerging technologies, such as participating in professional organizations, attending conferences, or engaging in continuous education.

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Mission: Improving the health of individuals and communities at home and throughout the world. Vision: Be the leading academic health science center in transforming health and healing through education, discovery, prevention and care. Values: ...

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DATE POSTED
April 23, 2025

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