Job details

Employee Benefits (Leave Management) Data Consultant

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Get to Know the Opportunity:

This client-facing position includes a variety of responsibilities such as working with external Vendors and Clients to setup a successful file feed for our Employee Benefits Products, day-to-day maintenance of incoming files with existing clients, and working with our internal business partners to troubleshoot issues as they arise. Please Note: Work location for this role is FLEXIBLE! This position allows 100% remote work from home or allows work to be performed in any of our major office locations with a hybrid schedule

The Contributions You’ll Make:

Analyze incoming files ensuring they contain accurate and complete data.
Participate in and/or lead calls with internal/external parties as the Employee Benefits file subject matter expert.
Responsible for managing assigned workload to ensure client needs are met in a timely manner and meet service level agreements.
Use experience and judgment to overcome challenges and deliver quality service to our customers.
Working cross functionally with other departments to gain “big picture” understanding of how the file impacts customer.
Identify and participate in opportunities for process improvement that will result in enhancing our customer service experience for both our internal and external parties.
Other tasks as assigned.

Minimum Knowledge & Experience:

High School Diploma or GED
2+ years in FML & Disability insurance experience required
Experience working with Microsoft Office Suite, Salesforce, SharePoint, and file intake/sharing tools.
Strong organizational, analytical and problem-solving skills.
Excellent written and verbal communication skills.
Proven time management skills.
Must be able to work independently and as part of a team.
Ability to prioritize and handle multiple priorities while ensuring service requirements are met.
Demonstrated success in critical thinking; making effective recommendations to resolve issues as they arise.

Preferred Knowledge & Experience:

College degree or equivalent work experience

#LI-IB1

#Remote

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$50,510 - $63,140 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

Health, dental, vision and life insurance plans
401(k) Savings plan – with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
Paid volunteer time — 40 hours per calendar year

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

We are committed to maintaining a diverse workforce. This commitment governs all decisions related to employment, including selection, development and compensation. It also includes an employee’s request for reasonable accommodation. All employees will be treated in a manner free from discrimination or harassment. Voya is committed to providing equal employment opportunities for persons with disabilities, including reasonable accommodation when needed.

By Voya Financial

Our corporate mission is to make a secure financial future possible — one person, one family, one institution at a time. As we carry out our work to realize our mission, we do so in a way that is ethically, economically, socially and environmental...

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FUNDING

Private

INDUSTRY

Investment & Asset Management

TEAM SIZE

5001-10000

LOCATION

Hybrid, based in New York, NY

DATE POSTED