Job details

Client Success Senior Manager - National Accounts

Employer Direct Healthcare is seeking a Client Success Senior Manager for National & Strategic Accounts to maintain exemplary service for large employer clients and drive strategic growth.

Skills

Excellent negotiation and collaboration skills
Strong business and financial acumen
Unparalleled project management skills
Excellent messaging and presentation skills
Proven track record in client relationship management within healthcare benefits segment

Responsibilities

Establish and maintain employer-client relationships at multiple levels
Build relationships with key employer-client stakeholders, consultants, and brokers
Provide program updates and address business concerns with clients regularly
Create and execute strategic retention and growth plans for assigned clients
Manage upsells of new product lines and renewals for current clients
Deliver on key KPIs including sales performance and relationship satisfaction

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Short & Long Term Disability
Life Insurance
401k with company match
Paid Time Off
Paid Parental Leave

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CEO of Employer Direct Healthcare

John Zutter

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By Employer Direct Healthcare

Employer Direct Healthcare is a provider of high-quality and cost-efficient solutions for self-funded employers and their employees. As a market-leading healthcare services business, they enable access to top-quality care at fair prices nationwide.

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