C003876 Senior Technician (Core Services) (NS) - WED 18 Dec

Deadline Date: Wednesday 18 December 2024

Requirement: Senior Technician (Core Services)

Location: Norfolk, VA, US

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 1672

Required Start Date: 3 February 2025

End Contract Date: 31 December 2025

Required Security Clearance: NATO SECRET

Duties and Role:

Accomplish system administrator duties for NU, NR and NS CIS systems in the CSU AOR;
Accomplish server/client hardware and software troubleshooting actions;
Maintain and update VMware Virtual Environment;
Analyze and implement Microsoft Active Directory changes to meet user or operational requirements;
Analyze and update Microsoft & Linux policies for system optimization and security;
Implement and test new software versions and patches;
Write PowerShell commands and scripts to automate system administration tasks;
Provide assistance with fault resolution and document actions in accordance with Incident Management procedures;
Develop and maintain Standard Operating Procedures for routine system administration duties;
Maintain Physical Server Hardware in local Data Centre;
Provide status updates for assigned requests using ITSM Service Desk Software;
Follows-up with users on completed requests prior to closing;
Provide collaboration and assistance to other work sections within Service Operations Branch in support of mission requirements;
Can support physical task requirements with the ability to lift up to 25 lbs;
Deputise for higher grade staff as required;
Performs other duties as required.

Skill, Knowledge & Experience:

The candidate must have a currently active NATO SECRET security clearance
Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience.
A minimum of 2 years' practical, hands-on experience supporting core enterprise computing services: System Administration on a large computer network; Windows & Linux Operating Systems; Active Directory & Group Policy Management; Virtualization of servers and desktops; Storage Area Networks (SANs); Data Backup systems; Use of scripting to automate tasks; Large scale system management tools, such as MCM (Microsoft Configuration Manager); ITIL Problem Management.

Desirable Experience and Education:

University Bachelors degree in a CIS related subject.
Active certifications covering CIS related topics from recognized & accredited organizations.
Practical experience in the area of cybersecurity.
Comprehensive knowledge of the principles of computer and communications security, networking, and the vulnerabilities of modern operating systems and applications.
ITIL certification and experience in applying ITIL Change Management and/or Service Asset and Configuration Management processes.
Prior experience of working in an international environment comprising both military and civilian elements.
Knowledge of NATO responsibilities and organization, including ACO and ACT.

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

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What You Should Know About C003876 Senior Technician (Core Services) (NS) - WED 18 Dec, EMW, Inc.

Are you ready to take the next step in your IT career? As a Senior Technician (Core Services) with a focus on delivering top-notch support for mission-critical systems, you will play a vital role at our Norfolk, VA location. In this full-time, on-site position, you'll dive deep into system administration duties for a variety of critical systems, ensuring everything runs smoothly. You'll be hands-on with server and client hardware while troubleshooting software issues and maintaining our robust VMware Virtual Environment. The ideal candidate will possess a keen eye for detail, analyzing and implementing changes to Microsoft Active Directory and Linux policies to optimize security. Your skills in writing PowerShell scripts to automate tasks will be invaluable, and you will be at the forefront of fault resolution, documenting your actions as per Incident Management protocols. Your experience in developing Standard Operating Procedures will help streamline our operations, making your role essential for our mission. If you have the passion and expertise in system management tools like Microsoft Configuration Manager and understand ITIL Problem Management, apply now and join us in making a difference!

Frequently Asked Questions (FAQs) for C003876 Senior Technician (Core Services) (NS) - WED 18 Dec Role at EMW, Inc.

What are the key responsibilities of a Senior Technician (Core Services) at the company?

As a Senior Technician (Core Services), you'll be responsible for a variety of critical tasks, including system administration for NU, NR, and NS CIS systems, troubleshooting server and client hardware, maintaining the VMware Virtual Environment, and managing Microsoft Active Directory changes. Your role will also involve writing automation scripts in PowerShell, developing Standard Operating Procedures, and collaborating with other teams to support operational requirements.