IT Systems Engineer (m/f/d)

To become an IT Systems Engineer (m/f/d) at Enpal, you should have between 3 to 8 years of hands-on experience in a similar environment. A Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred, along with proven experience managing enterprise IT systems in medium to large organizations. Expertise in tools like Microsoft Entra, Intune, and Atlassian platforms like Jira is essential, and certifications in Microsoft Azure or Jamf are strongly encouraged.

As an IT Systems Engineer (m/f/d) at Enpal, you will administer and maintain core IT systems, provide support for escalated issues, manage network infrastructure using Cisco Meraki, and lead IT projects. Your role will also include implementing security measures, ensuring compliance, and creating thorough documentation for system configurations. Essentially, you’ll play a crucial role in keeping our IT services efficient and secure.

In your capacity as an IT Systems Engineer (m/f/d) at Enpal, you'll work with a wide range of IT systems including Microsoft Entra for identity management, Intune for device management, and the Office 365 suite for collaboration. You’ll also engage with network infrastructure through Cisco Meraki and utilize Atlassian tools such as Jira and Confluence to streamline workflows and communication.

Enpal is committed to fostering a culture of innovation and growth, especially for our IT Systems Engineers (m/f/d). You will have access to ample opportunities to work on diverse projects, collaborate with industry experts, and develop new skills through training. Plus, there’s a high emphasis on sharing knowledge within the team, allowing everyone to learn from each other's experiences.

The work environment for an IT Systems Engineer (m/f/d) at Enpal is dynamic and supportive. You're part of a fast-growing startup focused on renewable energy, working alongside passionate individuals who care about sustainability. We embrace diversity and inclusion, promoting a hybrid work model that gives you the flexibility to balance your professional and personal life effectively.

It's essential to share specific examples of how you've used Microsoft Entra in past roles. Highlight how you've implemented and managed identity solutions, ensuring secure access and seamless user experiences. Discuss any challenges you faced and how you solved them, demonstrating your critical thinking and problem-solving abilities.

Discuss your approach to monitoring system performance, applying updates, and performing routine checks. Emphasize the importance of proactive measures, such as regular maintenance schedules, thorough testing, and utilizing performance metrics to identify and mitigate potential issues before they affect operations.

Outline your methodical approach to troubleshooting that typically includes identifying the issue, gathering relevant information, analyzing potential causes, and implementing a solution. Mention the importance of documentation throughout this process to ensure that similar issues can be resolved quickly in the future.

Be prepared to discuss specific examples of how you’ve used PowerShell, Bash, or Python for automation and system management tasks. Explain how these skills have helped you streamline processes or solve problems effectively, highlighting your ability to make IT operations more efficient and less manual.

Share the resources you rely on for professional development, such as online courses, industry blogs, webinars, or relevant certifications. Express your commitment to lifelong learning and staying ahead of curve in IT advancements, which is particularly significant in a field that’s continually evolving.

Talk about specific projects where you’ve administered and maintained network infrastructure, including your experience with Cisco Meraki. Highlight your skills in troubleshooting issues, managing access points and switches, and configuring security protocols to ensure optimal network performance.

Discuss your understanding of security protocols, such as role-based access controls, endpoint security, and encryption. Provide examples of how you’ve implemented these measures in past roles, along with any initiatives you led to increase security awareness among employees.

Demonstrate your time management skills by sharing specific strategies you employ to prioritize tasks, manage schedules, and ensure deadlines are met. Highlight any project management tools or techniques you use to keep organized and focused on delivering results efficiently.

Emphasize the critical role that documentation plays in IT management, from ensuring consistency and compliance to providing guidance for troubleshooting. Provide examples of documentation you've created or maintained that has helped improve system management or assisted team members in their roles.

If you've worked with ITIL or similar frameworks, share your understanding of their principles and how they've informed your approach to IT service management. Discuss any trainings or certifications you've acquired and how these frameworks enhance service delivery and improve organizational efficiency.