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Senior AI Product Manager

Job Description Want to use the power of AI/ML to innovate and reinvent the future? As a Product Manager in the AI/ML Solutions Platform team, you are an integral part of the team that innovates and leads the end-to-end product life cycle for our AI/ML platform. You are responsible for acting as the voice of the customer and developing solutions that enable and accelerate the development of AI/ML use cases. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier customer experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality AI/ML products that exceed customer expectations.You enjoy shaping the future of AI/ML innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality AI/ML capabilities.Job Responsibilities:• Develops a product strategy and vision for AI/ML platforms that deliver value to customers• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability• Focuses on Feature Platform, Model Experimentation, Model Serving, and MLOps to enhance the AI/ML lifecycleRequired Qualifications, Capabilities, and Skills:• 5+ years of experience or equivalent expertise in product management or a relevant domain area• Advanced knowledge of the product development life cycle, design, and data analytics• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value managementPreferred Qualifications, Capabilities, and Skills:• Demonstrated prior experience working in a highly matrixed, complex organization• Experience with AI/ML technologies, particularly in Feature Platform, Model Experimentation, Model Serving, and MLOps• Strong understanding of market trends and customer needs in the AI/ML space• *** Relocation assistance is not available for this role.About UsChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/VeteransAbout the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.

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What You Should Know About Senior AI Product Manager, Entergy

Are you ready to innovate and shape the future of AI/ML as a Senior AI Product Manager at Chase in Sheridan, AR? This is an exhilarating opportunity for someone who thrives on utilizing the power of artificial intelligence and machine learning to develop cutting-edge solutions. In this role, you'll be at the heart of our AI/ML Solutions Platform team, leading the end-to-end product life cycle for our dynamic AI/ML platform. You'll operate as the voice of our customers, harnessing feedback to create exceptional user experiences. Your mission will be to develop a deep product strategy that aligns with market needs, manage discovery and market research, and build an impactful product backlog that delivers exceptional value. Collaboration is key here, as you'll be working closely with various cross-functional teams to exceed customer expectations and ensure our offerings are scalable and reliable. With a strong focus on MLOps, Model Serving, and Feature Platforms, you'll drive initiatives that enhance our AI/ML lifecycle. If you're passionate about leveraging your expertise in product management and want to be part of a team that values innovation and delivers high-quality solutions, then Chase is the place for you. Join us on this exciting journey to make a real difference in the financial services industry!

Frequently Asked Questions (FAQs) for Senior AI Product Manager Role at Entergy
What are the primary responsibilities of a Senior AI Product Manager at Chase?

As a Senior AI Product Manager at Chase, your key responsibilities include developing a product strategy for AI/ML platforms, managing discovery efforts, integrating customer feedback into the product roadmap, and maintaining a product backlog to support strategy execution. You'll also focus on measuring the product’s success through key metrics concerning cost, feature functionality, and reliability.

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What qualifications are needed for the Senior AI Product Manager position at Chase?

To be considered for the Senior AI Product Manager role at Chase, candidates should have at least 5 years of experience in product management or a related field, alongside advanced knowledge of the product development life cycle and data analytics. Familiarity with AI/ML technologies, specifically in MLOps and Model Experimentation, is also crucial.

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How does the Senior AI Product Manager contribute to customer satisfaction at Chase?

The Senior AI Product Manager plays a vital role in enhancing customer satisfaction by ensuring that products meet market needs. This involves gathering customer insights, developing solutions based on feedback, and collaborating with teams to deliver high-quality AI/ML capabilities that exceed user expectations, thereby reinforcing Chase’s commitment to its customers.

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What is the work environment like for a Senior AI Product Manager at Chase?

At Chase, the work environment for a Senior AI Product Manager is dynamic and collaborative. Working in a cross-functional team structure, you can expect to engage with various professionals across disciplines, all focused on driving innovation in the AI/ML space. This diversity fosters creativity and enhances problem-solving capabilities, making for an engaging workplace.

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Is relocation assistance offered for the Senior AI Product Manager role at Chase?

Unfortunately, relocation assistance is not available for the Senior AI Product Manager position at Chase. Candidates interested in this role should be prepared to work on-site in Sheridan, AR, and must arrange their own relocation if applicable.

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Common Interview Questions for Senior AI Product Manager
Can you describe your experience with AI/ML product management?

When answering this question, provide a detailed overview of your relevant experience, including specific projects you’ve worked on, the technologies you’ve used, and the outcomes you achieved. Highlight your ability to bridge the gap between technical teams and customer needs, showcasing successful product launches and innovation processes.

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How do you prioritize features for an AI/ML product?

Discuss your approach to prioritization, which should include considering customer feedback, market trends, and business objectives. You might talk about frameworks you use, such as MoSCoW or RICE, and emphasize the importance of collaborative discussions with stakeholders to ensure alignment.

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What metrics do you consider important for measuring the success of an AI/ML product?

Mention specific metrics you think are critical, such as user engagement, feature adoption rates, and performance reliability. Explain how these metrics inform your product decisions and adaptations to enhance user experiences and product performance.

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What challenges have you faced in AI/ML product development and how did you overcome them?

Share a relevant narrative that encapsulates a specific challenge you faced, the steps you took to address it, and the results of your actions. This should demonstrate your problem-solving abilities and resilience in the fast-evolving AI/ML landscape.

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How do you ensure effective collaboration across cross-functional teams?

Talk about your strategies for fostering collaboration, such as regular communication, shared goals, and inclusive brainstorming sessions. Emphasize the importance of building strong relationships across teams to ensure everyone is aligned and working towards common objectives.

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How do you gather and integrate customer feedback into product development?

Discuss various methods for collecting customer feedback, such as surveys, interviews, or usability testing, and how you analyze this data to inform product decisions. Emphasize the importance of customer insights in shaping product roadmaps and enhancing user experience.

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What tools and technologies have you used in AI/ML product management?

List relevant tools and technologies that you are familiar with, such as product management software, data analytics platforms, or AI tools. Explain how you use these tools in your daily work to enhance productivity and product outcomes.

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How do you stay current with AI/ML market trends?

Share your strategies for keeping up with the latest developments in AI/ML, such as reading industry publications, attending conferences, or participating in online forums. Describe how this knowledge influences your product management strategy at Chase.

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What is your approach to defining a product vision?

Detail your approach to product vision definition, noting the importance of aligning it with business goals and creating a compelling narrative that resonates with customers. Explain how input from various stakeholders contributes to this vision.

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Why do you want to work for Chase as a Senior AI Product Manager?

Engage the interviewer with a thoughtful response that highlights your admiration for Chase’s customer-focused mission, your passion for AI/ML innovation, and your desire to contribute meaningfully within a company renowned for its commitment to excellence in the financial services industry.

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At Entergy, we power life. Entergy is an integrated energy company engaged primarily in electric power production and retail distribution operations. We own and operate power plants with approximately 30,000 megawatts of electric generating capaci...

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Full-time, on-site
DATE POSTED
December 20, 2024

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