Lead Operations Analyst - 12m FTC

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About Envato

We exist to empower creatives to thrive independently and as a community. We work to be the must-have, most used, intelligent and essential creative companion where we empower creatives to create freely and confidently, and accelerate their everyday creative process however and wherever they work.  

We proudly support the lives of creative pros all over the world, from web developers and graphic designers, to marketers, videographers, photographers and more. We’ve built a community where anyone can get their creative projects done, and where creators bring their ideas to life and in the process, earn a living doing what they love. Our mission is to be the singular destination for creative assets. It doesn’t get much better than that! 

We are a global and rapidly scaling business. Blending purpose and profit, we're a passionate B Corp, committed to making a positive impact on the communities we engage in. You can read more about our purpose, mission and values on our website.

We’re leaders in flexibility and have embraced ways of working to encourage this for a long time. Where we can, let’s make work, work for you! Our roles can be based ANYWHERE in Australia or New Zealand, and while we all mostly work from home we’re proud of how we keep our global team connected.

The Role

Envato is in prime position to grow towards our vision of being the must have and most used creative companion in the world. However, it’s not a straight and narrow path! We are operating in an increasingly competitive and dynamic ecosystem, sitting at the frontier of an exciting yet ambiguous industry evolution as people and products more rapidly embrace creative technology and artificial intelligence developments. 

Our Analytics and Research teams use data and insights to cut through the noise and meaningfully steer our business toward growth, partnering with teams and leadership to drive strategically aligned, customer-led, and data-driven decisions. The Lead Ops Analyst will report to the Head of Analytics & Research, and partner closely with operational teams including customer and author success, content operations and review, legal, HR and the people team; as well as colleagues in the broader analytics and data platform teams.

The Lead Operations Analyst plays a critical role in ensuring that Envato’s operational analytics capabilities drive efficiency, impact, and growth. Sitting at the intersection of analytics, operations, and strategy, this role provides actionable insights that improve business processes, optimise performance, and support strategic and tactical decision-making.

This is a 12 month, fixed term contract.

• Design, build, and maintain scalable reporting frameworks and dashboards for key operational metrics.
• Partner with teams across Envato to align operational analytics with business objectives.
• Conduct deep-dive analyses to identify efficiencies and areas for improvement.
• Effectively communicate insights to stakeholders to drive business impact.
• Act as a trusted advisor to partner areas and senior leadership.
• Balance short-term needs with long-term strategic goals when prioritising work.
• Collaborate with Analytics Engineering to ensure well-structured, scalable data models.
• Liaise with Data Engineering to define and advocate for new data requirements.
• Promote analytics best practices and foster a culture of data-driven decision-making.
• Stay ahead of AI-driven advancements to enhance reporting, analytics, automation, and insights.

• You have 7+ years of experience in operations analytics, business intelligence, or a related field.
• Strong SQL and data visualisation skills (e.g. Tableau), with DBT Cloud highly regarded.
• Experience with cloud-based data platforms like Snowflake or AWS Redshift.
• Strong understanding of business operations and key performance metrics.
• Excellent stakeholder management and influencing skills at all levels.
• Highly autonomous, outcome-driven, and adaptable in a fast-paced environment.
• Proven ability to drive business impact through analytics in a high-growth environment.
• Strong commercial awareness, with the ability to align analytics to business outcomes.
• Experience coaching analysts and fostering a data-driven culture.
• Experience implementing or improving analytics best practices and documentation.

Some of the great things we offer

• We are a remote business with full flexibility for you to manage work and life as you need - outcomes are what’s important to us.

• We provide MacBook Pros or HP’s for you to do your best work, as well as all your initial and ongoing tech setup to suit your individual needs.

• It’s important you love your home office so we will provide a contribution towards your set up and a monthly allowance to support work from home costs. 

• Want to expand your family? We will support you! We offer 20 weeks paid primary carer leave (with super paid on top for the first 12 months); and 6 weeks paid secondary carers leave. 

• Connection is so important in a remote business. That’s why we provide you with an annual allowance to meet up with colleagues and share some food and a laugh. 

• Continuous improvement is encouraged and we provide an annual budget for you to put towards your learning. 

• We know our product is awesome so we will provide you with a free Envato Elements subscription for your side gigs and/or personal use.

• Your wellbeing is paramount and we provide access to a holistic assistance program that provides support in many areas of life and health.

Our culture

• We are B Corp certified & believe in succeeding sustainably as one global team. 

• We are leaders in flexible working and really walk the talk - our work from anywhere benefit allows you to work and travel for up to 3 months in another country. We have also removed standard hours from contracts  to empower our people to work in a way that makes sense to them.

• We support working parents through a range of initiatives, including being a proud partner with Grace Papers.

• As part of our values and vision, Envato contributes 2% of profits to charities in each of the three main countries we operate in.

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We appreciate the time you’ve taken to apply to Envato and we're committed to responding to every applicant.

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