ServiceNow Lead

As a ServiceNow Lead at Envision Employment Solutions, your responsibilities will include developing and configuring the ServiceNow platform to meet business requirements, collaborating with cross-functional teams, writing clean code, conducting code reviews, debugging technical issues, and producing test cases to ensure software quality.

To apply for the ServiceNow Lead position at Envision Employment Solutions, candidates typically need a graduation or post-graduation degree in Computer Science, Engineering, or a related field. Additionally, 8+ years of experience in ServiceNow development is essential, along with proficiency in scripting, workflows, and integrations.

Yes, the ServiceNow Lead role at Envision Employment Solutions requires flexibility to work on US times and travel abroad when needed. This could involve meeting with global teams or clients to ensure the successful implementation of ServiceNow solutions.

ServiceNow Leads at Envision Employment Solutions will enjoy a collaborative work environment where teamwork is encouraged. The ability to work independently and collaboratively is valued, with the focus on leveraging individual strengths to achieve project goals.

Envision Employment Solutions offers numerous opportunities for career growth for ServiceNow Leads. With access to learning and development resources, professionals can further their skills and take on progressively responsible roles within the company.

When responding, detail your specific experiences with configuring and customizing the ServiceNow platform. Highlight any projects you've worked on, the languages you used, and how your work improved efficiency or met business goals.

Focus on a specific problem, explaining the context and the steps you took to solve it. Emphasize your analytical and problem-solving skills along with any collaboration with your team to find a solution.

Explain your approach to gathering and analyzing requirements. Discuss any frameworks or methods you use to prioritize tasks, ensuring you meet both technical and business needs effectively.

Discuss the importance of code reviews in your process. Mention any standards you adhere to, tools you use, and how you provide constructive feedback to improve code quality among your peers.

Share the resources you rely on, such as blogs, forums, online courses, or industry conferences. Talk about how staying informed has positively impacted your work and the projects you're involved in.

Mention whether you’ve utilized Agile, Waterfall, or any hybrid methodologies in your projects. Highlight why these approaches worked best for your team's dynamic and project requirements.

Detail your experience with integrating ServiceNow with other systems or platforms. Discuss any challenges you faced and how you ensured data integrity and seamless operation between systems.

Stress the importance of documentation for future reference. Describe how you maintain documentation to ensure clarity for team members and any best practices you follow to keep everything organized.

Discuss specific debugging tools you use, along with your approach to identifying and fixing bugs. This emphasizes your technical competence and problem-solving abilities.

Describe your strategy for keeping stakeholders informed, whether through regular updates, meetings, or documentation. Highlight your communication skills and how you adapt your messaging to suit different audiences.