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Enterprise Network Engineer - job 1 of 3

Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.We are seeking a network engineer to install, configure, and support our internal network and data center. As part of a small team, you'll have the opportunity to evaluate technology and influence changes in Epic's internal infrastructure. Our global network environment is comprised of a variety of mainstream Cisco and other vendor hardware. You'll investigate and implement modern switching and routing platforms, configure firewall rules, and design and troubleshoot ISP and WAN connectivity. You'll also install and maintain internal WiFi campus networks, configure remote access connectivity, and architect modern, converged data center networks. With an increased focus on infrastructure as code for deployments, you'll also leverage technologies like Terraform and Ansible.Experience our state-of-the-art campus, eat delicious food, and travel the world.We don’t believe in cubicles. (Well, we believe they exist, but…) Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. For lunch, visit King’s Cross or Cassiopeia for a wide array of meal options, or go to one of our smaller, themed bistros, featuring wood-rotisserie, pan-Asian, and Latin-inspired cuisine. All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you’ll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.Live affordably in a city known for its rising tech talent.Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).More than just important work.We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Research has shown that job-seekers who are women, LGBTQ+, or members of historically underrepresented communities are less likely to apply for roles they don't seem completely qualified for, so we encourage all who are interested to apply. Please see our full non-discrimination statement at https //careers.epic.com/EEO.• Bachelor's degree• A history of academic and professional success• Proficiency with Cisco enterprise hardware preferred; up-to-date CCNA or CCNP certification helpful• Relocation to Madison, WI area (reimbursed)• Eligible to work in the U.S. without visa sponsorship• COVID-19 vaccination
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What You Should Know About Enterprise Network Engineer, Epic

Join Epic in Bloomington, IL as an Enterprise Network Engineer and make a significant impact on our internal infrastructure! We are looking for someone passionate about network technologies and eager to shape the future of our global network environment. In this role, you’ll be installing, configuring, and supporting our internal network and data center while working within a small, dynamic team. Your expertise will help us evaluate new technology and implement innovative switching and routing networks, alongside configuring firewall rules and troubleshooting ISP and WAN connectivity. Epic encourages creativity in the workplace, which is why our campus is designed to keep you motivated—no cubicles here! Enjoy a wide array of delicious, affordable meals crafted by expert chefs. Plus, after five years with us, you’ll earn a well-deserved four-week sabbatical to travel anywhere you dream. Transitioning to Madison, WI will be seamless with our financial relocation assistance. Thrive in a city known for its tech growth, surrounded by water, with a vibrant community and work environment that values diversity and inclusion. If you have a bachelor's degree, a track record of success, and are proficient with Cisco enterprise hardware, we want you on our team. Get ready for an exciting career at Epic where your contributions make a difference in healthcare technology!

Frequently Asked Questions (FAQs) for Enterprise Network Engineer Role at Epic
What are the key responsibilities of an Enterprise Network Engineer at Epic?

As an Enterprise Network Engineer at Epic, your primary responsibilities will include installing, configuring, and supporting our internal network and data center. You will evaluate and implement modern switching and routing platforms, manage firewall rules, troubleshoot ISP and WAN connectivity, and maintain campus WiFi networks. Additionally, you will design remote access connectivity and architect modern data center networks while leveraging infrastructure as code technologies like Terraform and Ansible.

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What qualifications are required for the Enterprise Network Engineer position at Epic?

To qualify for the Enterprise Network Engineer position at Epic, candidates should hold a bachelor's degree and have a history of both academic and professional success. Proficiency with Cisco enterprise hardware is preferred, and having up-to-date CCNA or CCNP certification is beneficial. You must also be eligible to work in the U.S. without visa sponsorship and must be willing to relocate to the Madison, WI area, with financial relocation assistance provided.

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Does Epic provide relocation assistance for the Enterprise Network Engineer position?

Yes, Epic provides financial relocation assistance for candidates moving to the Madison, WI area for the Enterprise Network Engineer position. We are committed to helping you transition smoothly into our vibrant community and workplace.

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What benefits do Enterprise Network Engineers at Epic receive?

Epic offers a comprehensive benefits package for Enterprise Network Engineers, which includes healthcare plans, merit-based compensation reflecting your impact, annual raises and bonuses, stock grants, and a four-week sabbatical after five years of service. We prioritize your health and happiness as you grow both personally and professionally.

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What is the work environment like for an Enterprise Network Engineer at Epic?

The work environment for an Enterprise Network Engineer at Epic is designed to stimulate creativity and productivity. Our uniquely themed campus encourages collaboration and innovation, moving away from traditional cubicles. Enjoy delicious, affordable meals and the opportunity to work in various stunning settings around our campus while being part of a team that values diversity, equity, and inclusion.

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Common Interview Questions for Enterprise Network Engineer
Can you describe your experience with Cisco enterprise hardware?

In response to this question, highlight specific projects where you've installed or configured Cisco hardware. Discuss certifications like CCNA or CCNP, and how you've leveraged this experience to solve network issues and improve performance.

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How do you approach troubleshooting ISP and WAN connectivity issues?

When answering, outline your systematic approach to troubleshooting, including gathering data, testing different configurations, and documenting processes. Share an example where your troubleshooting skills led to a successful resolution and improved network stability.

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Describe a time when you had to implement a new technology in your previous role.

Use the STAR (Situation, Task, Action, Result) method to describe the situation at your previous job, the technology you implemented, the steps you took, and the outcome. Emphasize your capacity to evaluate and adapt new technologies, particularly in a team setting.

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What experience do you have with infrastructure as code?

Discuss your experience using tools like Terraform or Ansible to automate network deployments. Share specific instances where you improved deployment speed or reduced errors, highlighting your understanding of modern networking practices.

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How do you stay updated on the latest network technologies?

Explain your strategies for staying informed, such as attending webinars, following industry publications, or participating in forums. Emphasize your commitment to continuous learning, essential for an Enterprise Network Engineer at Epic.

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What do you consider the most challenging aspect of being an Enterprise Network Engineer?

Discuss specific challenges such as keeping up with rapidly changing technologies or managing complex network architectures. Highlight how you overcome these challenges, emphasizing problem-solving skills and adaptability.

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How would you handle a dispute with a team member over a technical solution?

Illustrate your conflict resolution skills by discussing a relevant experience. Focus on your willingness to listen, communicate openly, and prioritize the best interest of the project while striving for collaboration.

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Can you provide an example of how you’ve improved network performance in a previous role?

Share a specific instance where you analyzed network performance metrics, identified bottlenecks, and implemented solutions that enhanced efficiency. Quantify your achievement where possible to demonstrate your impact.

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What steps do you take to ensure network security?

Discuss your approach to network security, such as establishing firewall rules, conducting regular audits, and staying informed about the latest security threats. Emphasize your commitment to protecting internal infrastructures.

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Why do you want to work for Epic as an Enterprise Network Engineer?

Show your enthusiasm for Epic by discussing the company’s innovative approach to healthcare technology. Connect your values with those of Epic, emphasizing how the culture, collaborative environment, and opportunity to make a difference in healthcare align with your career goals.

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We solve problems to help healthcare organizations provide safer and more efficient care. We hire bright, driven individuals from all academic majors to code, test, and implement healthcare software that hundreds of millions of patients and docto...

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Full-time, on-site
DATE POSTED
December 5, 2024

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