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eCommerce Technical Lead

WHO WE ARE


If you ask us, we’re the perfect mix of athletes, entrepreneurs, engineers, and creatives. Our diverse backgrounds and shared values are what help make Hydrow great. Our mission is not just to create an amazing fitness experience, but a beautiful human experience - one that’s honest, inclusive, and positive.. Hydrow is the Live Outdoor Reality (LOR)™ rowing machine that delivers on-water experiences at home with workouts led by world-class athletes. At Hydrow, you’ll have the chance to shape a company that is disrupting the fitness industry while creating engaging content unmatched in the marketplace today. Sound exciting? That’s because it is!


WHY WE NEED YOU


Join us as the eCommerce Technical Lead who will drive the development of Hydrow’s cutting-edge, headless eCommerce platform. As part of a collaborative team in a fast-paced environment, you will be responsible for the technical direction of Hydrow.com while leading development, delivering high-impact projects that enhance the purchasing experience and elevate our direct-to-consumer sales channel.


You’re excited about this opportunity because you will…

· Work with leading edge eCommerce web technologies including headless, serverless architectures to design and build beautiful, immersive, lightning-fast ecommerce experiences

· Contribute to the eCommerce architectural direction for a leading consumer brand

· Engage in a culture of continuous learning and innovation, where you can sharpen your skills, explore new technologies, and take on challenges that contribute to your professional growth and leadership in the field



WHAT YOU'LL ACCOMPLISH


First Thirty Days

· Acquaint yourself with Hydrow and our eCommerce systems, including architecture, processes, tools and incident response framework

· Build strong relationships with leaders and key stakeholders in the Marketing and Digital Platforms teams

· Participate in technical design and execution of site development, including hands-on development of components and site functionality

· Establish yourself as a credible thought leader in modern web technology

· Transition into our support rotation for website related incident response and escalation


First Three Months

· Collaborate with product managers, designers, and developers to design, prioritize, and implement best-fit solutions for Hydrow.com

· Contribute to Hydrow’s ecommerce development standards, operational processes, and collaborative feature development and delivery

· Contribute to the management of site technical metrics and monitoring such as availability, performance and technical SEO. Oversee performance metrics, and make recommendations to optimize stability, page performance, conversion and positive customer experiences

· Drive delivery of key digital initiatives, demonstrating strong architectural principles with a shared sense of ownership of the experience product backlog

· Partner with cross-functional product teams to design and launch site experiments


First Six Months

· Drive roadmap development priorities in the leadup to the holiday sales season

· Maintain and enhance resiliency and our observability stack

· Drive improvements to development processes including collaboration, quality and velocity



WHO YOU ARE


Technical Expertise


Minimum Qualifications

· Deep experience building eCommerce applications with Shopify or similar backend services in a headless environment (required)

· Professional experience building and running high-traffic, full-stack web applications (4+ years minimum)

· Professional experience with React web frameworks, such as Next.js, Remix, Vue (2+ years minimum)

· Expertise in modern frontend development practices, including crafting responsive, accessible, and visually engaging user interfaces using component-based CSS frameworks and design systems

· Expertise with analytics and tag management tools (such as GTM), data layer events, and an understanding of SEO principles

· Clear understanding and experience around applying design patterns and modeling data and content

· Familiarity with key architectural elements such as browser behavior, consuming web services, serverless functions, middleware, web-analytics and server-side JS principles


Strongly-Preferred Qualifications

· Familiarity with Contentful (or similar) headless CMS platforms and content modeling

· Practical experience designing and executing experiments and supporting techniques

· Experience designing for operations, partnering with operational staff to instrument observability best practices

· A keen focus on building for performance, optimizing for core web vitals and understanding key drivers


Passion: You love to code. You have a natural curiosity and drive to learn new tech, and are always on top of trends in frontend architecture. You have a passion for building great customer experiences, and an ability to clearly communicate technical concepts to business partners and teams.


Flexibility/Adaptability: You thrive on autonomy, tackling complex challenges, and driving solutions independently while collaborating effectively in a team.. You adjust quickly to changing priorities and conditions and cope effectively with complexity and change, while maintaining organization and control.


Technical Leadership and Planning: You are adept at breaking down complex technical requirements into actionable plans, estimating effort and cost, and proactively identifying risks. Your experience enables you to guide the team and stakeholders through technical tradeoffs, ensuring project goals are met efficiently and effectively.


Project Management: You have job-related experience with planning, prioritization, and keeping project goals on time and on budget while bringing others along; specifically experience working on agile cross-functional projects with a variety of stakeholders.


We know the confidence gap and imposter syndrome can get in the way of meeting exceptional candidates, for that reason if you don't meet 100% of the job description, that's okay! Please don’t hesitate to apply — we’d love to hear from you.



We are currently not accepting resumes or any other contact from external recruiters.




HOW WE WORK


Authentic and Inclusive: We embrace each and every one of our differences and celebrate our diversity. We commit to fostering a space where everyone belongs and is heard.


Nimble with Purpose: We are a fleet of speedy boats, instead of a barge. As pathfinders of positive change, we adapt our focus with ease when our purpose points us in a new direction


Resilient Teammates: We support our Hydrow teammates and members through challenges: technical, personal, or unexpected waves. We overcome the present obstacle and persevere together. 


Hydrow is a community of innovators, risk-takers, and trailblazers who celebrate individual differences and recognize that unique perspectives make us stronger, smarter, and more successful. Hydrow actively seeks applicants who can bring a variety of experiences, perspectives, and backgrounds to the team. Hydrow provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sex, pregnancy, pregnancy-related condition, sexual orientation, marital status, religion, age, disability, qualified handicap, gender identity, results of genetic testing, military status, veteran status, or any other characteristic protected by applicable law.


Our team values diversity in experience and backgrounds—we do our best work when we create space for different voices and perspectives. Whatever unique experiences or skill sets you bring, we look forward to learning from each other.


BENEFITS AND PERKS (Full Time Permanent Hydrownauts)


🩺 Medical, Dental, and Vision Insurance Premiums 100% Paid For By Hydrow

👶 6 Months Fully Paid Primary and Secondary Parental Leave

🏖 Unlimited PTO Policy

📚 $150/week Reimbursable for Childcare

🏦 401k

🚣 Free Membership to the Hydrow App and access to a free Hydrow

➕ MORE!



By submitting your application, you agree that Hydrow may collect your personal data for recruiting, global organization planning, and related purposes. Hydrow's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Hydrow's use of your personal information. 


Hydrow is an E-Verify employer. E-Verify is an Internet-based system that compares information entered by an employer from an employee’s Form I-9, to records available from the U.S. Department of Homeland Security and the Social Security Administration to confirm employment eligibility.

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What You Should Know About eCommerce Technical Lead, Hydrow, Inc.

At Hydrow, we're excited to announce an opportunity for an innovative eCommerce Technical Lead to join our dynamic team in Boston, MA, or remotely. If you're passionate about transforming the fitness experience through technology and creativity, this is the role for you! In this position, you will be at the heart of shaping Hydrow.com’s cutting-edge, headless eCommerce platform, paving the way for immersive and lightning-fast online customer experiences. You'll have the chance to work with modern web technologies, engage in collaborative projects, and help drive our mission of creating unparalleled direct-to-consumer interactions. Your journey will begin with understanding our systems and building relationships across teams, allowing you to contribute to best-fit solutions that enhance our customer journeys. We believe in a culture of continuous learning, where you can elevate your skills and lead impactful digital initiatives while prioritizing performance and customer satisfaction. If you're eager to tackle complex challenges in a supportive environment at a company that values diversity and innovation, we’d love for you to be a part of our community and help us redefine the fitness landscape!

Frequently Asked Questions (FAQs) for eCommerce Technical Lead Role at Hydrow, Inc.
What are the responsibilities of the eCommerce Technical Lead at Hydrow?

The eCommerce Technical Lead at Hydrow will be responsible for the technical direction of Hydrow.com, focusing on developing our headless eCommerce platform. You will lead project execution to enhance customer purchasing experiences and collaborate with product managers and designers to implement innovative solutions. Over time, you'll also be tasked with driving roadmap development priorities as the holiday sales season approaches.

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What qualifications do I need to become an eCommerce Technical Lead at Hydrow?

To succeed as the eCommerce Technical Lead at Hydrow, candidates should possess deep experience in building eCommerce applications, particularly in headless environments like Shopify. A minimum of 4 years in high-traffic web applications and 2 years with React frameworks such as Next.js is essential. Familiarity with analytics and SEO principles will also be beneficial. Strong project management skills and adaptability are highly regarded.

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What is the team culture like at Hydrow for the eCommerce Technical Lead role?

Hydrow fosters a collaborative and inclusive work culture where everyone’s unique backgrounds and perspectives are celebrated. As an eCommerce Technical Lead, you'll join a diverse team of innovators and experts who are committed to supporting each other and pushing the boundaries of technology and customer experience in the fitness industry.

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What technologies will the eCommerce Technical Lead at Hydrow work with?

The eCommerce Technical Lead at Hydrow will engage with modern technologies such as headless and serverless architectures, as well as web frameworks like React, Next.js, and others. You'll be instrumental in designing beautiful and efficient eCommerce experiences, focusing on performance metrics, and leveraging analytics for continuous improvement.

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How does Hydrow support professional development for the eCommerce Technical Lead?

Hydrow actively supports professional development through a culture of continuous learning and innovation. As the eCommerce Technical Lead, you'll have opportunities to sharpen your skills, explore new technologies, and take on challenges that enhance your leadership and technical expertise within a rapidly evolving industry.

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Common Interview Questions for eCommerce Technical Lead
What experience do you have in developing headless eCommerce applications?

When answering this question, focus on specific projects where you implemented headless architecture, detailing the challenges you overcame, technologies used, and the overall impact on the customer experience.

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Can you describe your experience with React frameworks like Next.js?

Discuss how you’ve utilized React frameworks in past projects. Highlight any successes in improving site performance, user experience, and engagement, and share specific examples of your contributions.

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How do you prioritize tasks in a fast-paced environment?

Explain your method for assessing project needs, timelines, and available resources. Give examples from previous roles where your prioritization led to successful project completion despite tight deadlines.

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Describe a challenging problem you encountered while leading a tech team and how you resolved it.

Begin by outlining the problem and its context. Explain the steps you took to address it, how you collaborated with your team, and the positive outcome that resulted from your leadership.

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How do you ensure the security and performance of an eCommerce platform?

Discuss the best practices you follow for ensuring security, such as implementation of HTTPS, regular updates, and monitoring. Address how you assess performance metrics and what actions you take to optimize site speed and user experience.

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What metrics do you monitor to assess an eCommerce platform's success?

Identify key performance indicators such as conversion rates, page loading times, and customer engagement metrics. Discuss how you use these metrics to guide strategic decisions for ongoing improvements.

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How do you stay updated with the latest trends in eCommerce technology?

Share your sources for industry news, such as blogs, podcasts, and forums. Discuss how you apply this knowledge to your work and how it benefits your team and projects.

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Can you provide an example of a successful project you've managed from conception to completion?

Outline a specific project that showcases your management skills. Discuss your role, the team dynamics, the challenges faced, and how the project delivered results that exceeded expectations.

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What approaches do you implement for effective cross-functional communication?

Explain your communication strategy that includes regular updates, feedback loops, and tools used for collaboration. Provide examples where effective communication resulted in project success.

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How do you handle feedback or criticism regarding your technical decisions?

Share your perspective on feedback as a valuable tool for growth. Provide an example of a time when feedback led to a better outcome or improved your approach to future projects.

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Hydrow sells exercise equipment designed for at-home exercise which incorporates a training element via an HD tablet-sized touchscreen. Hydrow is headquartered in Cambridge, Massachusetts.

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Full-time, hybrid
DATE POSTED
December 6, 2024

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