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Network Engineer - job 1 of 3

Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.We are seeking an exceptional early-career IT professional to join us as a Network Engineer on our multi-tenant Hosting team. You'll be instrumental in deploying, operating, and scaling a high-performance network that provides world-class availability, performance, and security. You'll keep abreast of the latest technologies in this hands-on role, shaping the future direction and design of our systems. You'll provide network support within a small, collaborative team that is changing the way some of the nation's largest healthcare organizations access our software.Apply your technical prowess and problem-solving skills to develop and maintain a robust, reliable, high-performance foundation for some of the largest healthcare organizations in the country to access our world-class software. Explore all open Hosting positions here.Experience our state-of-the-art campus, eat delicious food, and travel the world.We don’t believe in cubicles. (Well, we believe they exist, but…) Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. For lunch, visit King’s Cross or Cassiopeia for a wide array of meal options, or go to one of our smaller, themed bistros, featuring wood-rotisserie, pan-Asian, and Latin-inspired cuisine. All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you’ll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.Live affordably in a city known for its rising tech talent.Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).More than just important work.We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Research has shown that job-seekers who are women, LGBTQ+, or members of historically underrepresented communities are less likely to apply for roles they don't seem completely qualified for, so we encourage all who are interested to apply. Please see our full non-discrimination statement at https //careers.epic.com/EEO.• Bachelor's Degree in CIS, IS, IT, or a related field• Relocation to Madison, WI area (reimbursed)• Eligibility to work in the U.S. without visa sponsorship• COVID-19 vaccination• Preferred experience/interest in one of the following areas• CompTIA A+, Network+, or CCNA• Routing technology knowledge of MPS, IS-IS, Segment Routing• Supporting multi-tenant infrastructure• Experience developing integrations with network solutions with automation tools (e.g. Ansible)As a member of the Hosting team at Epic, you'll be responsible for the confidentiality, integrity, and availability of Epic Hosting. Those responsibilities include:• Following policies and procedures and escalating when policies or procedures are not followed• Escalating potential security incidents and providing relevant information• Meeting all security responsibilities defined in policies and procedures
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What You Should Know About Network Engineer, Epic

If you're looking to kickstart your IT career, look no further than the Network Engineer position at Epic in Lake Geneva, WI! This role is perfect for early-career professionals eager to make a significant impact on the healthcare industry. As part of our multi-tenant Hosting team, you'll be crucial in deploying, operating, and scaling a high-performance network that promises world-class availability, performance, and security. Relocating to Madison, WI is part of this adventure, and we provide financial assistance to make the move easier. This hands-on role offers the chance to stay updated with the latest technologies, shaping the future design of our systems while working within a small, collaborative group. You'll be actively engaged in supporting some of the nation's largest healthcare organizations by developing and maintaining reliable, high-performance network solutions. At Epic, we don’t believe in traditional workspaces; our uniquely themed campus fosters creativity and collaboration, with restaurant-quality meals at affordable prices! Plus, every five years, you earn a four-week sabbatical to explore the world. With comprehensive benefits and a vibrant tech community, Madison is not just a great place to work, but also a fantastic place to live. So, if you’re ready to apply your technical skills in a supportive environment that values diversity, equity, and inclusion, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Network Engineer Role at Epic
What are the primary responsibilities of the Network Engineer at Epic?

The Network Engineer at Epic will play a vital role in deploying and managing a high-performance network that supports multi-tenant hosting services. Responsibilities include providing robust network support, following security protocols, escalating potential incidents, and ensuring the overall availability and integrity of Epic's hosting solutions.

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What qualifications are required for the Network Engineer position at Epic?

To qualify for the Network Engineer role at Epic, candidates should have a Bachelor’s Degree in Computer Information Systems, Information Systems, IT, or a related field. Additionally, candidates need to be eligible to work in the U.S. without visa sponsorship and to have an interest or experience with networking certifications such as CompTIA A+, Network+, or CCNA.

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Is relocation assistance available for the Network Engineer job at Epic in Lake Geneva?

Yes! Epic offers financial relocation assistance to help candidates move to the Madison, WI area for the Network Engineer position. This support makes it easier for you to transition and begin your exciting new role in our tech-friendly community.

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What kind of working environment can Network Engineers expect at Epic?

At Epic, Network Engineers can expect a dynamic and engaging workspace that encourages creativity. Our themed campus is designed to cater to various working preferences—be it office, conference room, or relaxed seating by the fireplace—while offering high-quality meals in a unique dining environment.

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What opportunities for professional development exist for Network Engineers at Epic?

Epic is committed to the growth of its employees, including Network Engineers. You'll have access to comprehensive benefits, annual raises, potential bonuses, stock grants, and the unique opportunity to take a four-week sabbatical after five years of service, allowing you both professional and personal growth.

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Common Interview Questions for Network Engineer
Can you explain your understanding of multi-tenant infrastructure?

When answering this question, focus on your experience with multi-tenant systems, emphasizing how they enable multiple clients to use a single infrastructure while maintaining isolation. Discuss any related projects or experiences you've had, reflecting your understanding of its benefits in terms of resource efficiency and cost.

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What networking certifications do you have, and how have they prepared you for this role?

Highlight your relevant certifications such as CompTIA A+ or CCNA, and connect them to real-world applications. Explain how the knowledge gained from your certifications has been applied in practical scenarios, showcasing your readiness for the Network Engineer position.

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How do you stay updated with the latest networking technologies?

Explain your methods for keeping current with industry trends, such as attending workshops, following specific blogs or thought leaders, and participating in relevant online communities. Mention any relevant courses or certifications you are pursuing to further your knowledge in networking.

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Can you describe a time you contributed to improving network security?

Use the STAR method (Situation, Task, Action, Result) to describe a specific scenario where you identified a security vulnerability and the steps you took to address it. Emphasize the outcome of your actions and any improvements made to the overall security protocol.

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What tools have you used for network monitoring and management?

List specific tools or software you've used for network monitoring, such as Wireshark or SolarWinds, and describe how you used them to troubleshoot issues, monitor performance, or enhance security. Be specific about the benefits these tools offer in ensuring high availability.

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How would you approach troubleshooting a network outage?

Describe your step-by-step approach to troubleshooting, from verifying network connectivity to identifying the root cause of the issue. Highlight your analytical skills and any systematic processes you follow to arrive at a solution efficiently.

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What role do you think documentation plays in network engineering?

Discuss the importance of maintaining accurate documentation for network configurations, procedures, and incidents. Mention how proper documentation enhances communication within the team and supports quicker resolution of future issues.

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Why do you want to work as a Network Engineer at Epic?

Share your passion for the healthcare industry and how Epic’s commitment to improving healthcare software resonates with your values. Talk about your excitement for joining a collaborative environment that fosters innovation and employee growth.

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Describe your experience with network automation tools.

Explain the automation tools you've worked with, like Ansible, and how these tools have improved the efficiency of your work. Provide examples of specific scenarios where automation streamlined processes and saved time.

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How do you prioritize tasks when managing multiple network projects?

Discuss your methods for task prioritization, perhaps utilizing project management tools or techniques like the Eisenhower Box. Explain how you can balance urgency against importance to ensure project deadlines are met without compromising quality.

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We solve problems to help healthcare organizations provide safer and more efficient care. We hire bright, driven individuals from all academic majors to code, test, and implement healthcare software that hundreds of millions of patients and docto...

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Full-time, on-site
DATE POSTED
December 21, 2024

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