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Project Manager II

Join a Challenger


Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.

 

We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021. 



The Work
  • The Project Manager II reports to the Director of PMO, Personal Banking, and serves as the right hand to the executive sponsor, accountable for driving project success from initiation to completion. This role requires full ownership over project outcomes, ensuring that deliverables align with business objectives and generate measurable impact.  The Project Manager II proactively manages scope, schedule, budget, and resources while navigating complex challenges to deliver value. Projects will be medium-to-high complexity, business-critical, and often involve major product lines with long durations. Success in this role requires strategic thinking, problem-solving, and an unwavering commitment to delivering results.


The core responsibilities
  • Own Project Success: Take full accountability for delivering high-impact projects on time, within scope, and on budget—ensuring alignment with strategic business goals.
  • Drive Team Collaboration: Foster a results-driven culture by empowering cross-functional teams (on-site, off-site, and virtual) to deliver with efficiency and adaptability.
  • Lead Planning & Execution: Develop and execute clear project plans, define responsibilities, anticipate obstacles, and proactively mitigate risks to keep initiatives on track.
  • Ensure Financial Stewardship: Take ownership of budget management, secure funding, and maintain disciplined cost controls to maximize project ROI.
  • Engage Stakeholders & Strengthen Governance: Build strong relationships, influence key decision-makers, and facilitate governance forums to maintain alignment and accountability.
  • Mitigate Risks & Overcome Challenges: Identify potential risks early, lead problem-solving efforts, and implement solutions that keep projects moving forward.
  • Be a Trusted Partner & Advisor: Provide clear, transparent updates on project status, risks, and trade-offs—ensuring leadership and stakeholders have the right insights to make informed decisions.
  • Ensure Handoff to BAU Teams: Oversee the seamless transition of process documentation, training, performance measurement, and risk management processes to BAU teams, ensuring all residual components are properly managed.
  • This role is for a results-oriented leader who thrives in complexity, takes ownership of project outcomes, and relentlessly drives progress.


Let's Talk About You!
  • Experience: 5-7 years managing the full project lifecycle, with expertise in digital, business, technology, and product delivery. Additional experience in Business Analysis, Change Management, or Process Improvement is a plus.
  • Industry Experience: Experience in regulated Financial Services or Insurance, including compliance, financial reporting, and service administration. Digital banking and lending systems experience is a bonus.
  • Education & Certifications: Post-secondary education in computer science, business, finance, or a related field. PMP certification is preferred. Certifications in Agile, Scrum Master, Product Management, Business Process Improvement, or Change Management are assets.
  • Project Management Methodologies: Familiarity with Waterfall, Agile and hybrid  methodologies.
  • Technical Knowledge: Proficiency with tools such as SharePoint, Jira, Confluence, MS Office, and an understanding of business systems, technology infrastructure, and software development.
  • Problem-Solving & Decision-Making: Strong problem-solving abilities with a focus on digital banking systems, making quick, informed decisions that balance compliance and technical considerations.
  • Communication Skills: Ability to communicate complex concepts clearly to a variety of stakeholders, including senior executives, both verbally and in writing.
  • Stakeholder Management: Build and maintain strong relationships with both internal and external stakeholders to manage expectations and drive successful project outcomes.


What we offer [For full-time permanent roles]

 

💰 Competitive discretionary bonus 

✨ Market leading RRSP match program

🩺  Medical, dental, vision, life, and disability benefits

📝  Employee Share Purchase Plan

👶🏽 Maternity/Parental top-up while you care for your little one

🏝 Generous vacation policy and personal days 

🖥  Virtual events to connect with your fellow colleagues

🎓  Annual professional development allowance and a comprehensive Career Development program

💛  A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience


The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 351 King Street East, Toronto, ON.

  

Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well. 


We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

 

We can’t wait to get to know you! 

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Project Manager II, EQ Bank | Equitable Bank

Equitable Bank is on the lookout for a Project Manager II to join our enthusiastic team in Toronto. If you're someone who thrives in a dynamic environment and has a knack for driving projects successfully from start to finish, we want you! As a challenger bank, we are all about reimagining the traditional banking experience, making it better for our customers. In this role, you'll work directly with the Director of PMO and support the executive sponsor, ensuring that every project aligns with our ambitious goals. You'll own the project outcomes, managing everything from scope to budget while inspiring cross-functional teams to collaborate effectively. Your strategic thinking and problem-solving skills will be vital as you navigate complex challenges and drive project success. If you bring 5-7 years of experience in managing diverse projects, especially in digital banking or financial services, and have a strong command of project management tools and methodologies, this could be your next big opportunity. Join a team that values innovation, accountability, and collaboration while enjoying a fun, supportive culture that encourages personal and professional growth. Be part of something special with Equitable Bank, where your contributions will make a real difference in the lives of Canadians every day.

Frequently Asked Questions (FAQs) for Project Manager II Role at EQ Bank | Equitable Bank
What are the key responsibilities of a Project Manager II at Equitable Bank?

As a Project Manager II at Equitable Bank, you will take ownership of project success from initiation to completion. This involves managing scope, budget, and resources, fostering team collaboration, developing clear project plans, and ensuring stakeholder engagement. You will also mitigate risks and overcome challenges to keep projects on track, contributing to the overall growth and innovation of the bank.

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What qualifications are necessary for the Project Manager II role at Equitable Bank?

The ideal candidate for the Project Manager II position at Equitable Bank should have 5-7 years of experience in managing the full project lifecycle within regulated financial services, digital banking, or product delivery. A post-secondary education in fields like computer science, business, or finance is required, and PMP certification is preferred. Familiarity with project management methodologies such as Agile and Waterfall is essential.

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How does Equitable Bank support the professional development of Project Manager II?

Equitable Bank places a strong emphasis on professional development. As a Project Manager II, you will have access to an annual professional development allowance and a comprehensive Career Development program. This ensures that you can continuously upgrade your skills and grow in your career while working in an environment that supports learning and innovation.

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What tools and software should a Project Manager II at Equitable Bank be familiar with?

A successful Project Manager II at Equitable Bank should be proficient in tools like SharePoint, Jira, and Confluence, along with MS Office applications. A solid understanding of business systems and technical infrastructure is also critical to navigate the complexities of digital banking and deliver projects effectively.

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What type of work culture does Equitable Bank promote for Project Manager II positions?

Equitable Bank promotes a collaborative and inclusive work culture for its Project Manager II positions. We value diverse experiences and perspectives, encouraging innovation and teamwork. Our goal is to create an enjoyable and supportive environment where employees can thrive both personally and professionally.

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Common Interview Questions for Project Manager II
Can you explain your approach to managing project scope?

When managing project scope, it's essential to define and document all project deliverables clearly. I prioritize stakeholder engagement to keep everyone informed and involved, and I regularly review scope changes against project objectives to ensure alignment.

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How do you ensure project timelines are met?

I create detailed project schedules with milestones and deadlines, utilizing project management software to track progress. Regular communication with the team and stakeholders helps identify any potential delays early, allowing for proactive adjustments.

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Describe a time you handled a project risk successfully.

In a previous project, we identified potential delays due to resource constraints. I organized a brainstorming session with the team, and we developed a contingency plan that allowed us to redistribute tasks, enabling us to meet our deadlines without compromising quality.

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What techniques do you use to motivate your project team?

I believe in fostering a collaborative and inclusive environment. I recognize individual contributions and celebrate project milestones, and I encourage open communication so that team members feel valued and empowered to share ideas and solutions.

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How do you handle conflicts within a project team?

I tackle conflicts by addressing them early through open dialogue. Listening to each party's perspective is crucial, and I work to mediate a solution that aligns with project goals while ensuring a collaborative atmosphere is maintained.

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What is your experience with project management methodologies?

I have experience with both Agile and Waterfall methodologies. I adapt my approach based on the project requirements and stakeholder preferences, ensuring that I apply the most effective techniques to deliver successful outcomes.

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How do you report project progress to stakeholders?

I provide regular updates through structured status reports and meetings tailored to each stakeholder group. My focus is on transparency, highlighting achievements, challenges, and upcoming tasks to keep everyone aligned and engaged.

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What role does communication play in project management?

Communication is the backbone of project management. It ensures that all team members and stakeholders are on the same page, minimizing misunderstandings and fostering collaboration. I prioritize clear, concise communication throughout the project lifecycle.

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Can you provide an example of how you’ve leveraged stakeholder feedback?

In a past project, we sought stakeholder feedback at various stages, which helped us refine our approach and adapt to new insights. By incorporating their suggestions into our plans, we were able to exceed their expectations and enhance project outcomes.

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How do you ensure alignment between project goals and business objectives?

I ensure alignment by engaging key stakeholders early and often, establishing clear project goals linked to broader business objectives. Regular check-ins help to assess progress and make necessary adjustments to stay on track.

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DATE POSTED
February 28, 2025

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