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Membership Sales Advisor, Roslyn

Company Description

OUR STORY:

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. 

 

OUR CODE:

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.  We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

 

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

As a full-time Membership Sales Advisor, you are an Equinox brand ambassador. You are passionate about health and fitness, exciting others by encouraging their potential. You are the expert on all the club’s amenities, features, and programs. You’re responsible for building lasting relationships with prospective and current members, ensuring they’re maximizing their Equinox experience. 

JOB OVERVIEW:

Full-time Membership Advisors are responsible for achieving or exceeding individual sales goals, renewals and ancillary service goals by pre-planning the month with strategic outreach, in-club lead generation and securing member referrals. Under the management of a General Manager, the support of a Regional Manager and a sales team of 3-4 individuals, Advisors must display, have knowledge of and participate in all the club's services, programs, and products. Advisors must keep current in knowledge of key competitors by staying abreast of trends and “shopping” competitors to compare facilities and sales trends. Above all, Advisors must have the ability to build rapport and lasting relationships with prospective and current members in order to build a strong referral base and retain members.

RESPONSIBILITIES

  • Responsible for selling club memberships
  • Prospect new business and clients
  • Host events and workshops for in-club lead generation
  • Achieve or exceed individual sales goals, renewals and ancillary service goals
  • Conduct pre-planning activities each month including strategic outreach, for securing member referrals  
  • Build rapport and lasting relationships with prospective and current members
  • Under the leadership of a General Manager, the support of a Regional Sales Manager and a sales team, Advisors must display, have knowledge of and participate in all the club's services, programs, and products

Qualifications

  • Previous sales experience preferred
  • An entrepreneurial spirit
  • Confidence to perform on an incentive based salary
  • Excellent verbal and written communication skills
  • Enthusiastic, energetic, personable and friendly disposition
  • Personal passion for health and fitness
  • Enjoy working within a team
  • Strong time management skills and practices
  • Ability to work a minimum of 40 hours per week, including weekends 
  • Willing and able to work evenings, weekends and holidays  
  • MUST be able to work the last 4 days of each month 

Pay Transparency: $16.50 Hourly. Variable bonus and commission plans allow for a potential total compensation of $80,000-$100,000 for reaching sales targets.

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

  • We offer competitive salary, benefits, and industry leading commission opportunities for club employees
  • Complimentary Club membership
  • Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. 

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Average salary estimate

$58250 / YEARLY (est.)
min
max
$16500K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Membership Sales Advisor, Roslyn, Equinox

Join the vibrant team at Equinox as a Membership Sales Advisor in Roslyn, NY! In this exciting full-time role, you’ll embody the Equinox brand, combining your passion for health and fitness with a desire to inspire others. As an ambassador for our fantastic amenities, features, and programs, you'll engage with prospective and current members, ensuring they get the most out of their Equinox experience. Your mission is to build meaningful relationships, helping others reach their potential while achieving your own sales goals. You’ll have the chance to showcase your entrepreneurial spirit through strategic outreach, in-club lead generation, and hosting events and workshops that drive membership growth. The support of a dedicated team and management will empower you to stay informed about industry trends and competitor offerings, further enhancing your ability to provide exceptional service. If you revel in the idea of being part of a community that values performance, teamwork, and individual potential, then Equinox is the perfect place for you. We’re excited to support your journey—both for our members and for yourself. Come and be a part of something bigger at Equinox, where every day is an opportunity to make an impact!

Frequently Asked Questions (FAQs) for Membership Sales Advisor, Roslyn Role at Equinox
What does a Membership Sales Advisor at Equinox in Roslyn do?

As a Membership Sales Advisor at Equinox in Roslyn, you'll play a crucial role in promoting health and fitness while achieving sales goals. Your responsibilities include selling memberships, building rapport with both prospective and current members, and hosting events to generate leads. You’ll be expected to maintain knowledge of club amenities and competitor offerings to ensure you provide the best service possible. A big part of the job is encouraging others to maximize their Equinox experience.

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What are the qualifications required for a Membership Sales Advisor at Equinox in Roslyn?

To excel as a Membership Sales Advisor at Equinox in Roslyn, prior sales experience is preferred, complemented by strong verbal and written communication skills. You'll need to show enthusiasm and a genuine passion for health and fitness. Being personable and friendly is essential, along with having good time management skills. Flexibility to work weekends and holidays is crucial as well. An entrepreneurial mindset can help in performing well on an incentive-based salary.

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How does the compensation structure work for a Membership Sales Advisor at Equinox in Roslyn?

At Equinox in Roslyn, Membership Sales Advisors receive a base pay of $16.50 hourly. Besides this, there are variable bonus and commission opportunities that enable you to earn a total compensation potential of $80,000 to $100,000 when sales targets are met. This structure not only rewards your hard work but also motivates you to achieve your best.

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What kind of support can Membership Sales Advisors expect at Equinox in Roslyn?

As a Membership Sales Advisor at Equinox in Roslyn, you’ll receive robust support from the General Manager and Regional Manager. Additionally, you'll work within a close-knit sales team of 3-4 individuals who are all equally passionate about health and fitness. This supportive environment fosters collaboration and helps each Advisor thrive in their role.

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What benefits does Equinox offer to Membership Sales Advisors in Roslyn?

Equinox provides a competitive salary and industry-leading commission opportunities for Membership Sales Advisors in Roslyn. You'll also benefit from a complimentary club membership, access to exclusive perks like Personal Training and wellness products, as well as incentives that enhance your overall experience with the company.

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Common Interview Questions for Membership Sales Advisor, Roslyn
How do you approach selling a membership at Equinox?

When answering this question, showcase your sales strategy focusing on relationship-building. Emphasize listening to potential members' needs, demonstrating the fit of the services Equinox offers, and showing genuine passion for the club’s community. Providing an example of a successful past membership sale can effectively demonstrate your approach.

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What qualities do you think make an excellent Membership Sales Advisor?

An exceptional Membership Sales Advisor is not only knowledgeable about the club's offerings but also possesses strong interpersonal skills. They should be passionate about health and fitness, able to connect with people easily, demonstrate integrity, and embrace a team-oriented mindset. Illustrating these qualities with examples will strengthen your response.

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How do you handle objections from potential members?

When faced with objections, your focus should be on listening actively and empathizing with the prospect's concerns. Answer by explaining how you would address common objections by providing information and emphasizing the benefits of joining Equinox, while also sharing a creative solution tailored to their needs.

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Describe a situation where you successfully built rapport with a client.

In your answer, share a specific anecdote illustrating how you approached a potential client, identified their needs, and tailored your conversation to build trust and connection. Highlight that your genuine interest in their fitness journey led to a successful membership sale.

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What strategies do you use for achieving sales goals?

To achieve sales goals, I emphasize strategic outreach and lead generation, both within the club and through community engagement. Discuss methods like hosting workshops or events to foster interest and collaboration within the community or how making the most out of your time management can lead to higher success rates.

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How do you stay informed about fitness industry trends?

Staying informed about fitness trends is crucial. Mention your methods, such as subscribing to industry publications, attending workshops, or leveraging online databases. Emphasize that this knowledge enables you to provide insightful guidance to potential members and maintain a competitive edge.

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Can you explain your experience with team collaboration?

Talk about a time you worked closely with a team to accomplish a goal. Emphasize your communication skills and teamwork to demonstrate how collaboration enhances performance and drives success in achieving club membership goals at Equinox.

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How would you tailor a membership pitch to a family versus an individual?

Highlight your understanding of diverse needs: for families, emphasize family plans, facilities for children, and family-oriented events. For individuals, focus on personal fitness goals, individual programs and amenities. Tailoring your pitch to meet specific needs shows versatility and attentiveness.

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What do you believe is the biggest challenge for Membership Sales Advisors?

Discuss challenges such as overcoming objections or maintaining motivation during slower sales periods and how you're prepared to tackle these through persistence, creativity, and continuous learning. This demonstrates resilience and commitment to the role.

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Why do you want to work for Equinox?

Reflect on Equinox's commitment to health, fitness, and community. Share your alignment with their values and express enthusiasm for being part of a brand that’s leading the way in lifestyle and wellness. This personal connection can greatly impact your interview response.

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In everything we do, we create the possibility for people to maximize the potential within themselves.

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DATE POSTED
April 19, 2025

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