Operations Supervisor (RESEA) Redbird - Onsite

The Operations Supervisor (RESEA) at Redbird is responsible for overseeing the project's programmatic activities and ensuring compliance with contractual obligations. This includes analyzing and optimizing operational processes, setting performance goals, directing staff responsibilities, and maintaining open communication with partners. Additionally, the supervisor coordinates staff training and participates in the development of standard operating procedures to effectively enhance service delivery.

To qualify for the Operations Supervisor (RESEA) position at Redbird, candidates should possess a related Bachelor's Degree from an accredited institution or equivalent experience in program operations at a supervisory level. Strong leadership, interpersonal, and customer service skills are essential, along with a valid driver's license in good standing and proof of liability insurance.

The Operations Supervisor (RESEA) ensures program success at Redbird by regularly reviewing performance metrics, recommending improvements, and implementing effective operational strategies. By facilitating training for staff and holding meetings with partners, the supervisor fosters a collaborative environment that promotes transparency and accountability, thereby maximizing the effectiveness of all program activities.

To excel as an Operations Supervisor (RESEA) at Redbird, individuals need to possess strong leadership qualities, excellent interpersonal communication skills, and the ability to analyze and improve operational workflows. Additionally, organizational skills for planning and developing program operations, as well as competencies in human resource management, are critical for fostering a positive and productive work environment.

The yearly salary for the Operations Supervisor (RESEA) role at Redbird is approximately $57,948.80. This competitive compensation reflects the pivotal role that supervisors play in the success of workforce solutions and the impact they have on the lives of the people served by Equus Workforce Solutions.

When addressing your experience in overseeing program operations, think of specific instances where you successfully managed projects or team performance. Discuss the methodologies you used to analyze processes, meet contractual obligations, and enhance service delivery.

Prioritizing tasks with a diverse team involves understanding each member's strengths and workloads. Share an example of how you've effectively delegated tasks and adjusted strategies to ensure all team members contributed to meeting project goals.

To ensure compliance with regulations, it’s important to stay updated on relevant laws and policies. Discuss your strategies for training staff, conducting regular compliance reviews, and implementing standard operating procedures to minimize risk.

Handling conflicts requires a calm and objective approach. Share your process for facilitating discussions between individuals involved, listening to all viewpoints, and finding a collaborative resolution that maintains team harmony.

When describing a time you optimized processes, outline the challenges faced, the steps you took to implement changes, and the measurable results that followed. This will help interviewers understand your problem-solving and analytical skills.

Implementing training programs effectively starts with assessing the needs of your staff. Discuss your approach for identifying skill gaps, developing training content, and measuring the effectiveness of training through feedback and performance improvement.

Successful communication with partners hinges on transparency and regular updates. Talk about your preferred communication methods and how you ensure all parties are informed, involved, and aligned on project goals.

When providing an example of adaptability, think of a specific project where requirements shifted. Explain how you reassessed priorities, communicated with your team, and successfully adjusted strategies to meet new goals.

Data analysis is crucial in providing insights that guide decisions. Share an example of how you used data to identify trends, inform strategy, and achieve better outcomes in previous roles.

Motivation as a supervisor often stems from seeing team members succeed and grow. Discuss how you inspire your team, celebrate their achievements, and foster an environment where everyone is equipped to perform at their best.