ERP Specialist - job 1 of 2

Job Title: ERP Specialist
Department: Business Operations
Job Level: L2
FLSA: Exempt

Job Summary:

This position is responsible for Bear Robotics' ERP and CRM integration projects. The individual will be a hands-on contributor to various IT projects that support cross-functional teams, collaborate with the team to determine which business processes need optimization, enhance the performance of Bear's systems, and deploy/implement suitable ERP solutions. The individual must be comfortable working in a fast-paced environment and deal with various changes under tight deadlines.

Key Duties/Responsibilities:

• Manage and lead ERP (e.g. NetSuite) related projects, including new implementations, enhancements, integrations, and other special projects.
• Translate Bear Robotics operational business requirements into business IT solutions and/or implementation of software applications.
• Ensure projects' accomplishment of the desired scope, timeline, and quality that adhere to Bear Robotics standards.
• Demonstrate adequate knowledge of ERP (e.g. NetSuite) systems and the ability to analyze inefficiencies and come up with strategies to optimize operations.
• Lead internal process improvement engagements, analyzing data, identifying problems, and implementing a plan.
• Define complex project plans including scope, budget, and schedule, and executes tasks defined in the project plan to achieve project goals using standard project management methodologies and practices.
• Lead day-to-day technical application support.
• Partner with resource managers, Business Partners, and vendors to assemble a project team and provide ongoing motivation to drive projects to completion
• Perform other duties as assigned.

Supervisory Responsibilities:

• None

Required Skills/Abilities/Qualifications:

• Knowledge of NetSuite cloud platform, integration flows, and data tools.
• Strong experience in Change Management, Business Process Mapping, and Project Management.
• Ability to work under pressure, meet deadlines, and work on multiple projects simultaneously.
• A team player that can effectively interact with staff and management at all levels.
• Proactively communicates with Stakeholders, Sponsors and Project Teams to maintain project alignment.
• Strong conceptual, analytical, and problem-solving skills with the ability to express complex concepts in business terms.

Preferred Skills/Abilities/Qualifications:

• Experience with Salesforce

Education/Experience:

• Bachelor's degree in Computer Science, Information Systems, Business, Finance, or the equivalent.
• 4+ years of ERP and system implementation experience, helping through all phases of an implementation.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Prolonged periods of sitting/standing at a desk and working on a computer. The employee routinely is required to type, sit, stand, walk, talk, and hear.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to lift 20 lbs.