Principal Instructor - ArcGIS Enterprise - job 1 of 2

As a Principal Instructor - ArcGIS Enterprise at Esri, your primary responsibilities include developing and delivering engaging training programs in various formats to enhance user proficiency in ArcGIS software. You'll also collaborate with customers to understand their workflows and requirements, provide guidance on sustainable GIS practices, and promote the adoption of ArcGIS tools across different organizations. Your role involves staying updated on industry trends, communicating the strategic impact of GIS, and creating compelling narratives and visualizations to showcase the value of GIS solutions.

To qualify for the Principal Instructor - ArcGIS Enterprise position at Esri, candidates must have at least 8 years of professional experience with Esri’s software, including a minimum of 5 years specifically in ArcGIS Enterprise or Enterprise Geodatabases. Additionally, candidates should have 2 or more years of experience in instructional delivery or classroom facilitation. Strong communication skills, the ability to prioritize student needs, and a Bachelor's degree in a relevant field are also important for this role.

The Principal Instructor - ArcGIS Enterprise at Esri will utilize a variety of training methods including in-person, virtual, and hybrid formats. These diverse instructional methods are designed to cater to different learning styles and will feature hands-on training, interactive sessions, and engaging activities. You'll also be responsible for identifying skill gaps and customizing training sessions and workshops to meet the specific needs of different customer groups.

Esri is committed to the professional growth and development of its employees, including Principal Instructors - ArcGIS Enterprise. The company encourages ongoing training opportunities, which include staying updated on the latest GIS trends and technologies. Esri also offers resources and support for obtaining technical certifications, which can enhance your instructional capabilities. The collaborative work environment at Esri allows instructors to share knowledge and best practices, further enriching their professional journey.

The work culture at Esri is built on inclusivity and collaboration. As a Principal Instructor - ArcGIS Enterprise, you'll work alongside a diverse team of professionals who share a passion for GIS and positive global change. Esri fosters an environment that encourages learning, innovation, and the sharing of ideas. The commitment to diversity, equity, and inclusion is evident in all aspects of the workplace, making it a dynamic and supportive environment to thrive in.

When developing a training program for ArcGIS software, it’s essential to first assess the skill levels of your audience. I would begin by gathering information about their needs and goals. This could involve conducting surveys or interviews to understand their familiarity with GIS concepts. Then, I would design a structured curriculum that addresses the identified skill gaps, incorporating hands-on activities and relevant case studies that demonstrate real-world applications of ArcGIS.

Certainly! During a training session, I encountered technical difficulties that disrupted the flow of our workshop. To overcome this, I quickly adapted my presentation and engaged attendees in a discussion about their challenges with ArcGIS. This not only kept the class interactive and focused but also allowed participants to learn from each other's experiences. After resolving the technical issues, we returned to the planned activities, and the session turned out to be quite productive.

To promote sustained engagement during training sessions, I utilize interactive learning techniques such as group discussions, hands-on exercises, and real-time problem-solving scenarios. I also encourage participants to set personal goals for the session and share them with the group, fostering accountability. Providing instant feedback and allowing time for questions ensures that participants feel valued and allows me to adapt the training to their needs.

Staying current with GIS technology developments is essential in my role as a Principal Instructor. I actively participate in webinars, attend industry conferences, and subscribe to relevant GIS publications and forums. Networking with other professionals in the field also allows me to share insights and discuss emerging trends. Continuous learning and professional development are vital, so I also pursue certifications and advanced training to deepen my expertise.

To assess the effectiveness of my training programs, I employ a combination of participant feedback, assessments, and observation. After each session, I collect surveys and feedback forms to gauge participant satisfaction and understanding. Additionally, I conduct follow-up assessments to evaluate knowledge retention and practical application of skills learned in the training. Regularly reviewing these insights allows me to make necessary adjustments and ensure continuous improvement in my training methods.

I have over eight years of professional experience with ArcGIS Enterprise, which deeply informs my teaching approach. My hands-on experience allows me to relate real-world examples that enhance participants' understanding. I design my training programs to not only cover technical skills but also the strategic ways organizations can implement ArcGIS in their operations. This holistic view helps participants appreciate the broader implications of GIS technology.

Handling different learning styles requires a flexible approach to instruction. I typically incorporate a mix of visual, auditory, and kinesthetic learning techniques. This can include presentations, hands-on exercises, group projects, and interactive discussions. I also encourage participants to communicate their preferred learning methods at the beginning of a session, allowing me to tailor activities that best fit their needs. Continuous engagement and adaptation are key to reaching everyone.

Collaboration is crucial in a GIS training environment as it encourages knowledge sharing and enhances learning outcomes. I foster a collaborative atmosphere by promoting group activities and discussions during sessions and encouraging participants to work together on real-life scenarios. This not only builds a supportive learning community but also simulates real-world problem-solving situations where teamwork with GIS tools is essential.

Customizing training content for different audiences involves understanding their specific needs and skill levels. Before each training session, I conduct a needs assessment to evaluate the participants' backgrounds and expectations. Based on this information, I modify the content by adapting technical depth, examples used, and the pace of delivery. Tailoring sessions ensures that all participants find the training relevant and impactful.

The most important skill for a Principal Instructor at Esri is the ability to effectively communicate complex GIS concepts in a way that is both understandable and engaging. This skill encompasses not just clarity in explanation but also active listening to understand participants’ needs. Building rapport and instilling confidence in learners are vital to fostering an environment where students feel comfortable exploring GIS tools and solutions.