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Product Engineer II - ArcGIS Online REST API

Overview

Join us for a fast-paced and challenging career where you can combine your passion for software development, APIs, and the web. The ArcGIS Online team is a key part of the ArcGIS platform that's transforming how geographic data is used and empowering users to leverage GIS like never before. As a Product Engineer, you'll design and test new features, communicate best practices for using the REST API, and enhance product usability. This role offers the opportunity to innovate and make a real impact on a platform that shapes the future of GIS technology.

Responsibilities

  • Collaborate with the front-end development team: Work with front-end developers to design, define, and optimize APIs that support key features, ensuring performance and scalability
  • Author and maintain REST API documentation: Write and update clear, detailed API documentation, including sample code and guidelines for efficient use and integration
  • Develop and implement automation testing: Create automated test scripts to validate API performance and reliability, integrating them into CI pipelines for continuous quality checks
  • Manage software quality issues from users and internal teams: Address and resolve reported bugs, coordinating with support teams to ensure quick and accurate fixes while improving overall product stability
  • Advocate for users in product design and delivery: Represent user needs in product development, incorporating feedback to ensure features are intuitive and provide value in real-world use cases

Requirements

  • 2+ years of experience working in a similar role and scripting skills in Python, JavaScript, or Java
  • Experience with ArcGIS software or other geospatial technology 
  • Experience with cloud computing platforms and services, such as Amazon S3, SQS, EC2, and Azure
  • Intermediate understanding of web services, including SOAP and REST
  • Excellent problem-solving, analytical, and communication skills, including strong written, verbal, and presentation abilities
  • Proven ability to deliver results within time constraints, both independently and in teams
  • Effective organizational, teamwork, and interpersonal skills
  • Ability to quickly learn and apply new technologies in a dynamic environment
  • Bachelor's in GIS, computer science, or a related field

Recommended Qualifications

#LI-Onsite

#LI-OH1

Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is
$76,960$128,544 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

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Average salary estimate

$102752 / YEARLY (est.)
min
max
$76960K
$128544K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Engineer II - ArcGIS Online REST API, Esri

If you're excited about software development and the world of geospatial technology, the role of Product Engineer II at Esri in Redlands, California could be your perfect fit! Join the innovative ArcGIS Online team, where you'll dive into designing and testing cutting-edge features that will shape the future of geographic data usage. Your primary responsibility will involve collaborating closely with front-end developers, ensuring the APIs you create not only work effectively but also perform at peak efficiency. You’ll also take charge of authoring and maintaining comprehensive REST API documentation, making it easier for users to integrate and utilize the technology. Automation testing will be another cornerstone of your work, as you develop scripts to ensure the reliability of the API, integrating them seamlessly into CI pipelines. As someone who values user experience, you'll advocate for user needs during product development, turning feedback into improvements that matter. This role calls for a proactive attitude and excellent problem-solving skills, especially as you address and resolve software quality issues while working alongside dedicated support teams. If you have a background in GIS, computer science, or a related field, along with scripting skills in Python, JavaScript, or Java, you'll thrive in this dynamic environment. Help us empower users and transform the way the world interacts with geographic information - your expertise and creativity could be just what we need!

Frequently Asked Questions (FAQs) for Product Engineer II - ArcGIS Online REST API Role at Esri
What are the main responsibilities of a Product Engineer II at Esri?

As a Product Engineer II at Esri, your primary responsibilities include collaborating with the front-end development team to design and optimize APIs, maintaining REST API documentation, developing automation tests, managing software quality issues, and advocating for user needs in product design. These tasks are essential in ensuring that the ArcGIS Online platform delivers exceptional performance and usability.

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What qualifications are required for the Product Engineer II position at Esri?

To be considered for the Product Engineer II role at Esri, candidates should have a bachelor's degree in GIS, computer science, or a related field, along with at least 2 years of experience in a similar position. Proficiency in scripting languages like Python, JavaScript, or Java is also essential, as well as familiarity with ArcGIS software and cloud computing platforms.

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Is experience with REST APIs necessary for the Product Engineer II role at Esri?

Yes, having an intermediate understanding of web services, including SOAP and REST APIs, is crucial for the Product Engineer II position at Esri. This knowledge will enable you to effectively collaborate with the development team and create APIs that enhance the user experience and overall performance of ArcGIS Online.

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What kind of testing is involved in the Product Engineer II role at Esri?

In the Product Engineer II role at Esri, you will be required to develop and implement automated testing scripts to ensure API performance and reliability. This involves integrating those scripts into CI pipelines for continuous quality checks, addressing any bugs or stability issues that may arise.

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What opportunities for growth are available as a Product Engineer II at Esri?

Esri offers a supportive environment for professional growth, with opportunities for personal and professional development. As a Product Engineer II, you will have the chance to innovate and make a significant impact within the company, while also receiving mentorship and learning opportunities to further enhance your skills and career trajectory.

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Common Interview Questions for Product Engineer II - ArcGIS Online REST API
What experience do you have with REST APIs in your previous roles?

When answering this question, focus on specific projects where you designed or worked with REST APIs. Mention any challenges you faced and how you overcame them, demonstrating your problem-solving abilities and technical expertise.

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Can you explain how you approach documentation for APIs?

Discuss your process for creating clear, detailed documentation, including how you ensure that sample code and guidelines are user-friendly. Highlight the importance of making documentation accessible for developers integrating the APIs.

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How do you prioritize tasks when working on multiple projects?

Explain your methodology for prioritizing tasks, including how you assess deadlines, project importance, and collaboration needs. Using real-life examples would enhance your response.

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What strategies do you use for effective collaboration with front-end developers?

Talk about your communication strategies, your willingness to incorporate feedback, and how you facilitate discussions on API design requirements. Emphasize the importance of teamwork in achieving a common goal.

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Describe your experience with automation testing.

Provide insights into the tools or frameworks you have used for automation testing, as well as any successes you've had in ensuring quality through automation. Discuss how you integrate these tests into CI pipelines.

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How do you handle feedback from users regarding software issues?

Discuss your approach to gathering user feedback, including how you analyze issues, prioritize them, and communicate with team members to facilitate quick resolutions.

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What interests you most about working at Esri?

Express your passion for geospatial technology and how you align with Esri's mission of creating positive change. Mention specific projects or initiatives you admire within the company.

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Can you give an example of a project where you implemented a user-centered design?

Share specific examples where you solicited user feedback and iteratively improved the design based on their insights, highlighting your commitment to user advocacy in product development.

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How do you stay current with emerging technologies in the GIS field?

Discuss your methods for staying informed about industry trends, whether through online courses, attending conferences, or engaging with professional networks. This showcases your dedication to continuous learning.

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Why should we hire you for the Product Engineer II position at Esri?

Summarize your qualifications, relevant experiences, and personal attributes that make you a great fit for the role. Relate how your skills can contribute to Esri's success in advancing GIS technology.

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Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. Since 1969, we have supported customers with geographic science and geospatial analytics, what we call The Science of Where®. We ...

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Full-time, on-site
DATE POSTED
April 15, 2025

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