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Sr. Product Engineer - ArcGIS Online Accessibility

Overview

We are seeking a Senior Product Engineer with experience and passion for making digital products accessible to all people. You will be joining a cross-functional team committed to making Esri's core product ArcGIS Online meet web accessibility standards. Your mission will be to perform continuous testing with a variety of accessibility tools, log issues, and collaborate with teams to resolve defects. You will also work with other accessibility experts to improve, and advocate for Esri's accessibility strategy.

Responsibilities

  • Conduct functional and workflow-driven accessibility testing using assistive technologies and automated tools to ensure compliance
  • Collaborate with designers, researchers, and engineers to address accessibility considerations, reproduce and prioritize issues, and implement remediations
  • Manage the intake and resolution of accessibility issues identified by external testing teams
  • Educate and train team members on accessibility tools and testing methods, including keyboard navigation, screen readers, and speech recognition software (such as Dragon)
  • Maintain and update Accessibility Conformance Reports (ACRs/VPATs) with product-specific accessibility features and compliance levels
  • Partner with leadership, stakeholders, and accessibility experts to improve accessibility processes and advocate for accessibility (“a11y”) best practices across teams 

Requirements

  • 5+ years of experience building accessible enterprise web products, with strong proficiency in HTML, CSS, and JavaScript focused on accessibility
  • Deep knowledge of accessibility standards and guidelines, including ADA, WCAG, Section 508, ADAAG, AODA, DDA, the European Accessibility Act, and ARIA implementation, paired with expertise in assistive technologies like JAWS, NVDA, and Microsoft Narrator
  • Extensive experience in web accessibility evaluation, quality assurance, implementation, and collaboration with designers and developers to resolve accessibility challenges in web applications
  • Strong project management, problem-solving skills, and a track record of delivering large-scale operational projects while mastering highly complex products and features
  • Proven ability to deliver technical training, presentations, and support with excellent written and verbal communication skills
  • Demonstrated initiative, self-ownership, and a results-driven approach to exceed responsibilities for product and team success
  • Bachelor's in compliance, computer science, human factors engineering or related field

Recommended Qualifications

  • Master's in compliance, computer science, human factors engineering or related field
  • Familiarity with Esri ArcGIS software and/or other GIS and mapping products

#LI-Remote

#LI-OH1

Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is
$92,144$153,920 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

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Average salary estimate

$123032 / YEARLY (est.)
min
max
$92144K
$153920K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Product Engineer - ArcGIS Online Accessibility, Esri

Are you passionate about accessibility in technology? Esri is looking for a Senior Product Engineer for ArcGIS Online Accessibility to join our remote team! In this role, you'll have the opportunity to make digital products more accessible to everyone by ensuring that our core product, ArcGIS Online, meets web accessibility standards. You will conduct thorough functional testing with various accessibility tools, logging issues, and collaborating with cross-functional teams to address defects. Alongside other accessibility experts, you will drive improvements and advocate for a robust accessibility strategy at Esri. Your expertise in HTML, CSS, and JavaScript, combined with your deep understanding of accessibility guidelines like ADA and WCAG, will be crucial in educating your teammates on best practices and testing methods. You'll manage accessibility issue intake and maintain reports that highlight compliance levels in our products. We’re looking for someone organized, proactive, and dedicated to delivering outstanding products while creatively solving complex challenges. If you want to make a tangible difference in the technology world, come join us at Esri!

Frequently Asked Questions (FAQs) for Sr. Product Engineer - ArcGIS Online Accessibility Role at Esri
What responsibilities come with the Sr. Product Engineer position at Esri?

As a Senior Product Engineer focused on accessibility at Esri, your primary responsibilities include conducting functional and workflow-driven accessibility testing, collaborating with various teams to resolve accessibility issues, and updating Accessibility Conformance Reports. You’ll also be educating team members on accessibility tools, managing intake and resolution of accessibility concerns, and advocating for best practices across the organization.

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What qualifications are necessary for a Senior Product Engineer position at Esri?

To qualify for the Senior Product Engineer role at Esri, candidates should have over 5 years of experience in building accessible enterprise web products and a strong proficiency in HTML, CSS, and JavaScript, particularly focused on accessibility. A deep understanding of accessibility standards and familiarity with assistive technologies is essential, and having a Bachelor's or Master's degree in a related field is preferred.

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How does Esri ensure that its ArcGIS Online products are accessible?

Esri employs a dedicated Senior Product Engineer to ensure that ArcGIS Online products meet web accessibility standards. This includes continuous testing with assistive technologies, managing issues identified by external testers, and implementing remediations. The engineer also works with stakeholders to advocate for accessibility best practices across teams, empowering all Esri employees to prioritize accessibility in their work.

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What kind of tools does the Sr. Product Engineer use at Esri for testing?

In the Senior Product Engineer role at Esri, you will utilize a variety of accessibility tools such as screen readers, keyboard navigation methods, and automated testing tools. Familiarity with tools like JAWS, NVDA, Microsoft Narrator, and speech recognition software will be beneficial in ensuring that ArcGIS Online products are fully compliant with established accessibility standards and truly usable by everyone.

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What kind of projects does a Senior Product Engineer at Esri typically handle?

A Senior Product Engineer at Esri typically handles complex projects focused on enhancing the accessibility of ArcGIS Online. This includes project management responsibilities like overseeing accessibility evaluations, collaborating with designers and researchers to prioritize issues, implementing necessary remediations, and maintaining compliance documents, all while ensuring effective communication across teams.

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Common Interview Questions for Sr. Product Engineer - ArcGIS Online Accessibility
Can you explain your experience with web accessibility standards?

When discussing your experience with web accessibility standards, it’s important to highlight specific frameworks you are familiar with, such as ADA, WCAG, and Section 508. Provide examples of past projects where you successfully implemented these standards and the tools you used for testing.

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How have you collaborated with cross-functional teams in your previous roles?

Emphasize your ability to communicate effectively with designers, developers, and other stakeholders. Share a specific example of how this collaboration led to resolving accessibility challenges in a project, demonstrating your project management and communication skills.

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What testing tools do you prefer for assessing accessibility?

Discuss the assistive technologies and automated tools you are most comfortable with, such as JAWS, NVDA, or WebAIM's WAVE. Explain how you use them for both manual testing and automated checks, providing a detailed explanation of how you document any findings.

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Describe a time when you educated a team about accessibility best practices.

Share a specific instance where you created a training or presentation on accessibility practices. Discuss how you tailored the session for your audience, the feedback received, and any changes the team implemented as a result.

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How do you stay current with changing accessibility laws and technologies?

Explain your commitment to continuous learning by listing relevant online courses, webinars, or professional groups you follow. Discuss how this ongoing education impacts your work and keeps you at the forefront of accessibility advancements.

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What challenges have you faced while testing for accessibility and how did you overcome them?

Be honest about specific obstacles you faced, such as limitations with tools or resistance from team members, and share how you navigated these issues. Highlight your problem-solving skills and collaborative approach in overcoming such challenges.

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Can you provide examples of how you have improved accessibility in past projects?

Detail specific enhancements you made in prior roles that led to improved accessibility. Quantify the impact of these changes, whether in user feedback, compliance reports, or product performance.

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What is your experience with assistive technologies and how do you test with them?

Discuss your familiarity with assistive technologies like screen readers and the methodologies you employ for testing. Explain how you ensure that your findings lead to actionable improvements in accessibility.

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What role do you think accessibility plays in product development?

Highlight the importance of integrating accessibility early in the product development lifecycle. Discuss how it contributes to user satisfaction, broader market reach, and compliance with regulations.

Join Rise to see the full answer
How would you handle a situation where a team member disagrees with accessibility recommendations you make?

Share your approach to conflict resolution, emphasizing listening, understanding their viewpoint, and providing data-backed arguments to support your recommendations. Collaborating towards a shared goal is key.

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Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. Since 1969, we have supported customers with geographic science and geospatial analytics, what we call The Science of Where®. We ...

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Full-time, remote
DATE POSTED
April 18, 2025

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