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Junior IT Business Analyst - hybrid work in Brussels after the onboarding period

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Job Description

In a nutshell

Due to the increasing workload following Eurofins growth and sales and production process standardisation activities, we are looking for a Junior IT Business Analyst within a team responsible for an in-house developed application.

The main objective of this position is to follow up on the complete lifecycle of incidents, bug reports and request for changes for the application under your responsibility. This includes detailing user story descriptions and their acceptance criteria for new topics to be implemented, following up on their development, testing and ensuring a proper end-user documentation.

Where will you be based and what business will you support?

You will support our business in Brussels and have a hybrid work arrangement, with 3 days per week of on-site work after the onboarding period of one month. For the onboarding period, it will be a full on-site position, with 5 days per week in the office.

Our office location is: 48 Avenue Herrmann-Debroux B-1160, Brussels.

How can you help us? 

As a Junior IT Business Analyst, you will actively interact with Product Owners and other stakeholders to:

  • Writing of clear and well-structured specifications (user stories) for bugs and new functionalities including their mock-ups and detailed acceptance criteria;
  • Following up user stories of the scrum team you are involved in, including user story priority management, preparing and leading various scrum meetings, assisting developers and QA team members during user story implementation phase;
  • Closely interacting with QA team members during acceptance criteria refinement meetings, test case reviews, sprint demo meetings;
  • Aligning with key stakeholders on design proposals;
  • Assisting Business Analysts in UML modelling and service contract creation and review;
  • Providing assistance to the second line support of the application;
  • Managing bug reports and request for changes;
  • Actively participating and collaborating within the application’s international scrums teams;
  • Assisting with the qualification of releases in close cooperation with the program's release management team and key stakeholders;
  • Managing end user documentation with a high-quality level: online help, release notes, customer forum, release presentations, etc.

What can we do for you?

We are offering the following:

  • Challenges within a multi-cultural and cross-regional team as part of the international and fast-growing Eurofins organisation;
  • A dynamic working environment with a good team spirit where personal development and growth are encouraged;
  • Responsibilities for key applications of Eurofins;
  • In a fast-growing group, successful team members are being offered increased areas of responsibility (within the Program and the Eurofins Group);
  • Extensive on-the-job coaching;
  • Attractive salary package with extra-legal benefits.

Qualifications

  • 1-2 years of professional experience within Software Development teams;
  • Understanding of and experience with UML is strong asset;
  • Knowledge of SQL is a strong asset;
  • First experience with Scrum is a plus;
  • Knowledge of Service-Oriented-Architecture (SOA) is a plus;
  • Experience with software development management tools (e.g. TFS) is an advantage;
  • Excellent critical thinking and detail-orientated skills;
  • Fluent English communication skills (written/oral) required. Knowledge of another language is a plus.

What else should I know? 

As the role and Eurofins' IT Talent Acquisition team are international, please ensure to submit your application in English.

Additional Information

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! The Eurofins network of companies believes in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us!  We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to ca. 62,000 staff across a decentralised and entrepreneurial network of more than 900 laboratories in 62 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2023, Eurofins generated total revenues of EUR 6,515 million, and has been among the best performing stocks in Europe over the past 20 years.

 

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Average salary estimate

$50000 / YEARLY (est.)
min
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$40000K
$60000K

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What You Should Know About Junior IT Business Analyst - hybrid work in Brussels after the onboarding period, Eurofins

Are you ready to kickstart your career as a Junior IT Business Analyst at Eurofins Scientific in the vibrant city of Brussels? In this exciting role, you'll be an integral part of a dynamic team that supports our in-house developed application, playing a key role in enhancing our processes and helping to ensure our testing services meet the highest standards. As a Junior IT Business Analyst, your primary responsibility will involve managing the complete lifecycle of incidents, bug reports, and requests for change. You'll have the opportunity to write clear user stories, define acceptance criteria, and actively follow the scrum team's progress. You'll work closely with Product Owners, QA team members, and other stakeholders to translate technical jargon into accessible language. Collaboration is key, and you'll be invited to attend scrum meetings, test case reviews, and design proposal alignments, ensuring everyone is working towards the same goals. With a balanced hybrid work model after a month-long onboarding process, your contributions will instantly add value not just for Eurofins but also to our mission of making the world a safer, healthier place. This entry-level role is a fantastic opportunity for someone with 1-2 years of experience, especially if you have a keen interest in UML, SQL, or Scrum methodologies. So, if you're passionate about IT and eager to embrace challenges within a supportive and multicultural environment, join us and help drive Eurofins’ mission forward!

Frequently Asked Questions (FAQs) for Junior IT Business Analyst - hybrid work in Brussels after the onboarding period Role at Eurofins
What are the key responsibilities of a Junior IT Business Analyst at Eurofins Scientific?

As a Junior IT Business Analyst at Eurofins Scientific, your key responsibilities will include managing the lifecycle of incidents, bug reports, and change requests for an in-house developed application. You’ll write detailed user stories and acceptance criteria, facilitate scrum meetings, collaborate with QA team members during testing phases, and support second-line application support, ensuring that end-user documentation is of high quality.

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What qualifications do I need to apply for the Junior IT Business Analyst position at Eurofins Scientific?

To consider applying for the Junior IT Business Analyst position at Eurofins Scientific, you should have 1-2 years of experience within software development teams. Familiarity with UML and SQL is a strong asset, along with any knowledge of Scrum methodologies. Strong critical thinking and detail-oriented skills are essential, as is fluency in English, both written and oral.

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Is there a hybrid work option for the Junior IT Business Analyst role at Eurofins Scientific?

Yes, the Junior IT Business Analyst role at Eurofins Scientific offers a hybrid work arrangement. After a full month of onboarding, which requires working in the Brussels office five days a week, you’ll transition to a model where you are expected to work on-site three days a week.

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What kind of team environment can a Junior IT Business Analyst expect at Eurofins Scientific?

As a Junior IT Business Analyst at Eurofins Scientific, you can expect to work in a multicultural and cross-regional team within a fast-growing organization. A strong team spirit promotes personal development and collaboration. You will be actively involved with international scrum teams, fostering open communication and innovative solutions.

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What does a typical day look like for a Junior IT Business Analyst at Eurofins Scientific?

A typical day for a Junior IT Business Analyst at Eurofins Scientific involves attending scrum meetings, collaborating with different stakeholders, writing user stories and specifications, reviewing test cases, managing incidents and bug reports, and ensuring high-quality end-user documentation. You'll be multi-tasking but also focusing on facilitating team communication and project milestones.

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Common Interview Questions for Junior IT Business Analyst - hybrid work in Brussels after the onboarding period
How do you prioritize user stories as a Junior IT Business Analyst?

When prioritizing user stories, it’s important to assess the impact on business goals, stakeholder requirements, and interdependencies with other features. Communicate closely with Product Owners and your scrum team to ensure alignment and adapt priorities based on feedback and changing circumstances.

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Can you explain UML and its importance in your role as a Junior IT Business Analyst?

UML, or Unified Modeling Language, is essential for visualizing the system architecture and workflows. It helps in creating clear documentation that both technical and non-technical stakeholders can understand. As a Junior IT Business Analyst, utilizing UML can simplify complex ideas, making it easier to gather requirements and discuss changes.

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Describe a time you resolved a bug report. What steps did you take?

In addressing a bug report, the first step is to replicate the issue to fully understand its impact. Next, I would document the steps taken to reproduce it and communicate with developers to find a timely resolution. Following the fix, I'd assist QA in testing before updating related documentation to reflect any changes.

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What skills do you think are essential for a successful Junior IT Business Analyst?

Key skills for a successful Junior IT Business Analyst include strong analytical and critical thinking abilities, effective communication skills for interacting with diverse stakeholders, attention to detail for writing specifications, and familiarity with agile methodologies to help guide sprints and scrum processes.

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How do you handle feedback from QA during the user story refinement process?

Handling feedback from QA is crucial for effective collaboration. I remain open-minded and take feedback constructively, ensuring to clarify any misunderstandings and adjusting the user stories where appropriate. Collaborating closely during review sessions improves the overall quality of the deliverables.

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How will your previous experience help you in this Junior IT Business Analyst position?

My previous experience has equipped me with foundational skills relevant to this Junior IT Business Analyst position. I've worked in software environments where I assisted in gathering requirements, participating in agile ceremonies, and ensuring user needs were met through effective communication, thus providing a solid base for this role.

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What do you understand about the agile methodology as it relates to this position?

Agile methodology emphasizes flexibility, customer feedback, and iterative progress. As a Junior IT Business Analyst, my role within an agile framework will involve writing user stories, participating in sprints, and continuously collaborating with the team to adapt to changing needs and deliver high-quality results efficiently.

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Give an example of how you worked in a multicultural team.

In a previous position, I was part of a multicultural team where team members were from different countries. I made it a point to listen actively and be respectful, culturally aware, and welcoming. This not only fostered stronger relationships but also enriched the project outcomes through diverse ideas and perspectives.

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How would you ensure documentation quality for end-users?

To ensure high-quality documentation for end-users, I would involve real users in the review process to gain insights. Creating user-centric guides, employing a clear structure, and making it accessible in various formats are key practices to enhance understanding and usability of documentation.

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What are your long-term career goals, and how does this role fit into them?

My long-term career goal is to develop into a senior business analyst role, where I can lead teams and make strategic decisions. The Junior IT Business Analyst position at Eurofins Scientific provides the perfect foundation, allowing me to build my skills, gain industry exposure, and contribute to meaningful projects that align with my interests.

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DATE POSTED
December 13, 2024

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