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Office Receptionist/Courier - Eurofins Environment Testing

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Job Description

Eurofins Environments Testing is hiring a new Office Receptionist in our Bellingham, WA location! Please note this role will also serve as courier as needed. 

The Office receptionist will play a crucial role in supporting our microbiology team by managing day-to-day office operations. This position requires excellent phone skills, the ability to quickly learn and understand technical information, and a proactive approach to problem-solving. The ideal candidate will be detail-oriented, capable of multitasking, and committed to delivering exceptional service to our clients.

Responsibilities: 

  • Answering Phones: Handle incoming and outgoing calls with professionalism and clarity.
  • Logging in samples
  • Filing data reports
  • Courier work
  • Possible janitorial duties
  • Placing bottle orders for laboratory and clients
  • Stocking supplies
  • Other duties as assigned. 

Qualifications

  • High school diploma. Biology and/or Chemistry course work a plus.
  • Clean driving record and valid driver's license
  • Must have good customer service and phone etiquette
  • Able to work around strong odors, loud sounds and potentially hazardous chemicals/samples
  • Must be dependable team player
  • Must be able to sit and/or stand for extended periods of time
  • Must be able to lift 25-35 pounds
  • Must be able to follow detailed instructions and perform tasks within a given time frame
  • Knowledge of water industry and/or environmental science strongly recommended
  • Authorization to work in the United States indefinitely without restriction or sponsorship
  • Professional working proficiency in English is a requirement, including the ability to read, write and speak in English.

Additional Information

This is a full-time position. Monday-Friday, 9 am - 6 pm with flexibility for overtime and weekend coverage as needed. 

Candidates located within commutable distance of Bellingham, WA are encouraged to apply. 

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/ 

Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure :40 the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
 
Eurofins Environment Testing Businesses in the US are routinely engaged in Federal Contracts. Federal Government vaccination mandates may apply to staff working in these businesses. Successful applicants may be required to confirm vaccination status or demonstrate eligibility for medical or religious exemptions prior to commencing employment.  In addition, certain positions require travel for which vaccination is required in accordance with Eurofins policy.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.


 

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Average salary estimate

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What You Should Know About Office Receptionist/Courier - Eurofins Environment Testing , Eurofins

Are you ready to be the friendly face of Eurofins Environment Testing in Bellingham, WA? We're on the lookout for an Office Receptionist/Courier who will play a vital role in supporting our dedicated microbiology team. This isn’t just about answering phones and logging samples; it's about being a proactive problem-solver and ensuring our office runs smoothly. In this role, you’ll not only handle phone calls with grace and professionalism, but also assist with logistics, like stocking supplies and placing orders for our laboratory needs. A bit of courier work might come your way too, so if you're someone who enjoys multitasking and keeping things organized, you’ll fit right in! We value detail-oriented individuals who have a knack for customer service and can handle various tasks simultaneously without breaking a sweat. Whether it’s dealing with the occasional loud sounds or strong odors, your adaptability will shine through. A high school diploma is the minimum requirement, and if you’ve got some background in biology or chemistry, that’s a bonus! Join Eurofins, where you’ll not only grow your career but also contribute to a greener and healthier planet. If you're based near Bellingham and enjoy dynamic work environments, we want to hear from you. Let's make a difference together!

Frequently Asked Questions (FAQs) for Office Receptionist/Courier - Eurofins Environment Testing Role at Eurofins
What are the primary responsibilities of the Office Receptionist/Courier at Eurofins Environment Testing?

As the Office Receptionist/Courier at Eurofins Environment Testing, your main responsibilities will include managing incoming and outgoing phone calls, logging in samples, filing data reports, and performing courier duties as needed. You'll also be responsible for maintaining office supplies and assisting with other administrative tasks, providing essential support to our microbiology team.

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What qualifications are required for the Office Receptionist/Courier position at Eurofins in Bellingham?

Candidates for the Office Receptionist/Courier role at Eurofins Environment Testing should have at least a high school diploma, with coursework in Biology or Chemistry being highly advantageous. Additionally, a clean driving record, good customer service skills, and the ability to multitask in a fast-paced environment are essential qualifications.

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What are the working hours for the Office Receptionist/Courier at Eurofins Environment Testing?

This full-time Office Receptionist/Courier position at Eurofins Environment Testing operates Monday through Friday from 9 am to 6 pm, with some flexibility required for overtime and weekend coverage as needed. This ensures that you can balance your work and personal life while contributing significantly to our mission.

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Is prior experience in the environmental science field necessary for the Office Receptionist/Courier role at Eurofins?

While prior experience is not mandatory, knowledge of the water industry or environmental science is strongly recommended for the Office Receptionist/Courier position at Eurofins Environment Testing. This background can provide valuable context for the tasks you’ll be handling, especially when working with technical information.

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What kind of company culture can a new Office Receptionist/Courier expect at Eurofins Environment Testing?

At Eurofins Environment Testing, candidates will join a diverse and inclusive company culture that emphasizes sustainability, teamwork, and personal development. We celebrate innovation and believe that a strong, varied workforce enhances our ability to provide exceptional testing services to our clients.

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Common Interview Questions for Office Receptionist/Courier - Eurofins Environment Testing
Can you describe how you would handle a busy phone line as an Office Receptionist/Courier at Eurofins?

When handling a busy phone line, prioritization and clear communication are key. I would greet callers promptly, assess the urgency of their inquiries, and ensure that I take detailed messages when needed. Maintaining a calm demeanor while managing multiple calls will demonstrate my ability to handle high-pressure situations effectively.

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How do you manage multitasking between office duties and courier responsibilities?

I excel at multitasking by prioritizing my tasks and setting manageable timelines. For example, I would dedicate specific time slots to office work, such as logging samples, and alternate with courier duties. This structured approach helps me to remain organized and ensure that all responsibilities are met efficiently.

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What do you do if you don’t understand a technical request from a laboratory team at Eurofins?

If I don't understand a technical request, I would not hesitate to ask for clarification. Engaging with team members is crucial, as it fosters communication and teamwork. I believe that asking questions is essential to providing accurate support to the microbiology team and ensuring that all tasks are performed correctly.

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How would you handle strong odors or potentially hazardous materials in the office?

Handling strong odors or hazardous materials requires adherence to safety protocols. I would ensure personal protective equipment is worn when necessary and follow all safety guidelines set by Eurofins. Open communication with my team about any concerns helps to maintain a safe working environment.

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Can you give an example of a time when you provided exceptional customer service?

In a previous role, I received a call from a distressed customer regarding a delayed sample report. I actively listened, assured them I would investigate the matter, and followed up promptly with updated information. This proactive approach not only eased their concerns but also reinforced a lasting relationship between the customer and our company.

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What would you consider your biggest strength related to the Office Receptionist/Courier role?

My biggest strength for the Office Receptionist/Courier role is my organizational skills. I effectively prioritize tasks and manage time well, ensuring that both office and courier duties are completed efficiently without compromising on quality.

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How do you stay motivated during repetitive tasks?

To stay motivated during repetitive tasks, I focus on the bigger picture and the importance of each task in contributing to the organization’s goals. I also set small goals for myself, which breaks monotony and adds a sense of achievement throughout the day.

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Why do you want to work at Eurofins Environment Testing as an Office Receptionist/Courier?

I am eager to work at Eurofins Environment Testing because I admire the company’s commitment to quality and sustainability. Being part of a team that provides essential analytical testing services aligns with my values, and I am excited to contribute to the health and safety of our environment.

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How would you ensure confidentiality and accuracy when reporting data?

To ensure confidentiality and accuracy in reporting data, I follow strict protocols for managing sensitive information. Double-checking my work and cross-referencing details before submission are essential steps to maintaining high standards in data accuracy and confidentiality.

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What strategies would you use to effectively communicate with diverse teams at Eurofins?

Effective communication with diverse teams involves active listening, being respectful of differences, and adapting my communication style as needed. I would foster an inclusive environment where everyone feels heard and valued, ensuring our team functions efficiently regardless of individual backgrounds.

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