Remote
Full time
Customer Success
Job Description:
Are you passionate about guiding clients through a transformative change in their business processes? Join us as a Customer Onboarding Specialist at EvenUp! In this pivotal role, you will play a vital part in ensuring our clients enjoy a seamless and successful transition to an enhanced way of working. Your mission is to collaborate closely with our Customer Success Managers and Legal Operations teams during this critical phase, ensuring that clients not only embrace but also adeptly adapt to these innovative approaches. With your expert guidance, EvenUp customers will experience a smooth transition, unlocking their potential to deliver valuable outcomes for their organizations.
What you’ll do:
What you’ll need:
Benefits & Perks:
We seek to empower all of our team members to fulfill our mission of making the world a more just place, regardless of our team’s function, geography, or experience level. To that end, we offer:
About EvenUp
EvenUp is a venture-backed generative AI startup that ensures injury victims are awarded the full value of their claims, expanding the $100B+ in awards granted to injury victims every year. Every year, the legal system has made it difficult for millions of ordinary people to seek justice, especially for folks without means or who come from underrepresented backgrounds. Our vision is to help these injury victims get the justice they deserve, irrespective of their income, demographics, or the quality of their legal representation.
EvenUp operates across all types of injury cases, from police brutality and child abuse to California wildfires and motor vehicle accidents. Our ML-driven software empowers attorneys to accurately assess the value of these cases by doing a core part of their workflow (legal drafting), enabling them to secure larger settlements in record time.
We are one of the fastest growing startups ($0 to $10M in ARR in <2 years) and are funded by some of the best investors in the world, including Signalfire, Bain and Bessemer, who led our recent $50M Series B.
EvenUp is an equal-opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
EvenUp employs advanced AI technology under a strict zero-day retention policy. Data is deleted immediately after processing, ensuring no long-term storage risks and highlighting our commitment to data security and client privacy.
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