EvenUp is hiring a Director of Revenue Operations to manage our Sales Operations, Marketing Operations, and Customer Success Operations functions and empower all our Go-to-Market teams to achieve their ambitious goals. This role will own and manage the GTM tech stack, surface critical metrics across our prospect and customer journeys, set rules of engagement for our sales and CS teams, and optimize all aspects of our revenue-generating process. This is the perfect role for a data-driven leader who thrives in a hyper-growth environment at one of the fastest-growing tech companies today and is excited by partnering with leaders across our GTM functions.
What you'll do:
Collaborate with GTM leadership on the most critical process, resource, and tooling needs
Use data to unearth and optimize all aspects of our customer lifecycle from lead generation through retention and renewal
Own Go-to-Market reporting, sharing critical conversion, attainment, and ROI metrics to guide strategic decision-making
Develop and maintain forecasting models, providing insights to executive leadership on sales, pipeline generation, and churn
Optimize and evolve the marketing attribution framework to identify highest value channels and tactics
Set rules of engagement across the Sales team with clear responsibilities and opportunity ownership
Own the commission structure across sales and customer success, aligning compensation incentives with business objectives
Own and optimize the sales technology stack, including CRM, marketing automation, and sales and customer engagement tools
Grow and shape the Revenue Operations function to provide the analytic and tooling capabilities to support business objections
What we look for:
Minimum of 7 years of experience working in Revenue Operations, Sales Operations, Marketing Operations, or a related function
Strong analytic skills with experience in shipping Marketing and Sales reporting in common BI tools
Ability to translate data and metrics into actionable insights that guide decisions
Understanding of CRM capabilities and modern Revenue Operations tools
Proven track record of driving revenue growth and operational efficiency
Experience managing and growing a Revenue Operations Team
Comfort and desire to operate at ground level and getting into the weeds with the team when needed
Ability to deliver results in a fast-paced startup environment
Excellent stakeholder support and management, with the ability to balance multiple and competing asks for time and resources
Ability to problem solve quickly and effectively, while keeping the needs of the whole business in mind
Benefits & Perks:
Our goal is to empower every team member to contribute to our mission of fostering a more just world, regardless of their role, location, or level of experience. To that end, we offer:
Choice of medical, dental, and vision insurance plans for you and your family
Flexible paid time off and 10+ holidays per year
A stipend to upgrade your home office for fully-remote roles
401k for US-based employees
EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About EvenUp:
EvenUp is a venture-backed generative AI startup that ensures injury victims are awarded the full value of their claims, expanding the $100B+ in awards granted to injury victims each year. Every year, the legal system has made it difficult for millions of ordinary people to seek justice, especially for folks without means or who come from underrepresented backgrounds. Our vision is to help these injury victims get the justice they deserve, irrespective of their income, demographics, or the quality of their legal representation.
EvenUp operates across all types of injury cases, from police brutality and child abuse to California wildfires and motor vehicle accidents. Our ML-driven software empowers attorneys to accurately assess the value of these cases by doing a core part of their workflow (legal drafting), enabling them to secure larger settlements in record time. As EvenUp evaluates more cases, our proprietary data grows, enhancing the precision of our predictions and delivering more value to both attorneys and victims alike.
We are one of the fastest growing startups ($0 to $10M in ARR in <2 years) and are funded by some of the best investors in the world, including Signalfire, Bain and Bessemer, who led our recent $50M Series B.
EvenUp employs advanced AI technology under a strict zero-day retention policy. Data is deleted immediately after processing, ensuring no long-term storage risks and highlighting our commitment to data security and client privacy.
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