Senior Engineering Operations Specialist

As a Senior Engineering Operations Specialist at Everlaw, your primary responsibilities include designing operational processes, guiding the lifecycle of feature development, and using data to inform team decisions. You’ll also collaborate with leadership to enhance the Engineering experience and mentor colleagues in best practices for project management and automation.

Candidates for the Senior Engineering Operations Specialist position at Everlaw should ideally have prior experience leading complex projects, particularly within the SaaS environment. Strong communication skills, a background in data analysis, and familiarity with digital tooling and automation practices will set you up for success in this role.

At Everlaw, you will find an open and engaging work environment that prioritizes collaboration and innovation. As a Senior Engineering Operations Specialist, you’ll enjoy the creative process of building software, and the company’s commitment to learning and professional growth ensures you have support and resources to thrive.

The Senior Engineering Operations Specialist position at Everlaw is a full-time onsite role located in Oakland, California. While the company embraces flexibility, especially with work-from-home days on certain weekdays, the successful candidate should be prepared to be present in the office.

The expected salary range for a Senior Engineering Operations Specialist at Everlaw is between $110,000 and $145,000, depending on qualifications and experience, along with additional benefits such as equity, health insurance, and a retirement plan.

When answering this question, structure your response using the STAR method (Situation, Task, Action, Result) to clearly outline the project’s specifics, your role, and the successful outcome that resulted from your leadership and problem-solving skills.

Be ready to explain your methodology for process design, emphasizing collaboration with cross-functional teams, utilizing data metrics to inform decisions, and being adaptable to feedback while implementing changes.

Mention specific project management tools you’ve used, explaining how they helped enhance collaboration and efficiency within your teams. Provide examples of how those tools facilitated your workflow and led to successful project outcomes.

Discuss your communication strategy, including regular check-ins, documentation, and using clear, jargon-free language to keep all parties informed and engaged, ensuring smooth project progress and adherence to timelines.

Prepare to share specific examples where you collected and analyzed data to identify bottlenecks or inefficiencies in processes, explaining the steps you took to implement data-driven solutions that led to measurable improvements.

Express your coaching philosophy, emphasizing active listening, constructive feedback, and personalized development plans. Discuss how you tailor your mentorship to suit the individual needs of team members to foster their growth.

Demonstrate your commitment to continuous learning by mentioning specific industry resources, communities, or courses you engage with to stay informed about emerging trends and practices in engineering operations.

Use the STAR method again to frame your response, focusing on your role in identifying the issue, facilitating a conversation between the concerned parties, and the positive outcome that led to improved team dynamics.

Discuss techniques such as clear communication, scheduled check-ins, utilizing collaboration tools, and maintaining a culture of accountability to ensure remote team members feel connected and contribute actively.

Share your aspirations for growth within engineering operations, emphasizing your desire to lead larger initiatives, develop stronger mentorship relationships, or specialize further in project management, and how it aligns with Everlaw's mission.