Senior DevOps & IT Operations Engineer

As a Senior DevOps & IT Operations Engineer at EverOps, you will build, scale, and maintain cloud infrastructure using cutting-edge automation tools and Infrastructure as Code. Your role encompasses supporting client environments with DevOps best practices and administering endpoint management systems through tools like JAMF and Intune. You will also actively develop CI/CD pipelines, manage applications across cloud environments like AWS and Azure, and continuously seek improvements in processes and tools.

To qualify for the Senior DevOps & IT Operations Engineer role at EverOps, you should possess over 5 years of experience in DevOps, CloudOps, or related fields. Essential qualifications include solid experience with JAMF for macOS, Microsoft Intune for Windows, Infrastructure as Code using Terraform or CloudFormation, and proficiency in scripting languages like Python or Bash. Familiarity with CI/CD tools and cloud platforms such as AWS, GCP, or Azure is also necessary.

A Senior DevOps & IT Operations Engineer at EverOps should be well-versed in tools such as JAMF and Intune for endpoint management and Munki for managing macOS software. Experience with automation tools like Ansible or Chef, as well as CI/CD tools including GitHub Actions and Jenkins, is essential. Knowledge of Docker, Kubernetes, and monitoring tools such as DataDog or Prometheus is also crucial for the role.

The work environment for a Senior DevOps & IT Operations Engineer at EverOps is fully remote and based in the U.S. You will be part of a Virtual Operating Center where you'll collaborate with a team of engineers dedicated to problem-solving and innovation. The atmosphere is supportive and encourages autonomy, allowing you to dive into various projects and make real-time improvements.

At EverOps, professional development is a priority. As a Senior DevOps & IT Operations Engineer, you will have opportunities to gain advanced knowledge in new technologies, work on challenging projects, and share your expertise with others. There’s also the potential for obtaining relevant industry certifications, as we encourage continuous learning and skill enhancement.

Certainly! When discussing your experience with Infrastructure as Code tools during the interview, be sure to highlight specific projects where you utilized Terraform or CloudFormation. Explain how these tools helped automate your infrastructure management and any challenges you overcame in the process.

When answering how you approach troubleshooting in cloud environments, outline a systematic approach. Discuss how you gather logs, utilize monitoring tools like DataDog, and analyze discrepancies, showcasing your methodology for identifying and rectifying issues effectively.

Discuss your experience with CI/CD pipelines, emphasizing your familiarity with tools like Jenkins or GitHub Actions. Explain how you design, implement, and monitor these pipelines, and any improvements you’ve made for efficiency or reliability.

In your response, detail how you balance security and usability when managing endpoint security for both macOS and Windows systems. Share your experience with tools like JAMF and Intune, explaining features you've implemented that enhanced security while maintaining user accessibility.

Give examples of tools and practices that foster collaboration in a remote setting. Discuss regular communication methods, project management tools, and how you ensure that everyone feels included and engaged in team activities.

Mention the specific scripting languages you’re proficient in, for instance, Python or Bash. Share examples of how you’ve used scripting to automate processes or deal with repetitive tasks, highlighting any impactful results.

Explain your methods for staying updated, such as attending webinars, participating in online forums, or following influential figures and channels in the DevOps community. Emphasize your commitment to continuous learning and applying new knowledge.

Select a specific project where you encountered significant challenges and explain how you navigated those issues. Focus on your problem-solving approach, collaboration with team members, and the successful outcome.

In your response, mention specific monitoring tools, such as Prometheus or ELK. Describe how you implemented these tools, the challenges you faced, and how they enhanced observability and proactive incident response in your projects.

Discuss best practices you follow to ensure high availability, such as load balancing, disaster recovery strategies, and redundancy. Provide examples of how you’ve implemented these concepts in past roles to enhance cloud application resilience.