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Executive Director, Commercial Deployment (Field/Virtual Teams)

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 670 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.  

Job Description

Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

  • Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures.
  • Coach, mentor, educate and develop direct and indirect team members to enhance individual selling skills and elevate overall team performance
  • Hold direct reports accountable to behaviors and expectations
  • Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline and discharge and administer all other personnel actions.
  • Leverages the EVERSANA platform to position all existing sales teams to optimize performance.
  • Ensures proactive management of deployed sales teams – to ensure EVERSANAs is achieving all objectives.  Looks for ways to enhance / add value to strategic engagements. 
  • Partners with Operational Team lead to ensure work processes and client deliverables are optimized and timely.
  • Works closely with prospective clients to grow EVERSANA Deployment Solutions business.  Works closely with existing clients to grow and enhance EVERSANA footprint.
  • Developing a pipeline of excellent talent and prospective clients to fill future business needs.
  • Partners with cross-functional partners on strategy for growth and executional excellence.
  • Plans, organizes, and coordinates various projects, programs, and services to upgrade EVERSANA competitively in the marketplace.
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. Ensures client delight with all existing clients – seeks ways to grow EVERSANA footprint with existing client.
  • Responsible for sales team deployed by EVERSANA.
  • Responsible for the management of our Virtual Sales teams
  • Manage executive business relationship from Deployment Solutions with Sales team clients.
  • Partners with cross-functional partners to optimize Deployment Solutions strategy and execution.
  • All other duties as assigned.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

  • Education Bachelor’s Degree Required preferably in the Sciences
  • Experience and/or Training prior experience in leading Pharmaceutical sales teams and experience with a service organization), minimum of 10 years of pharmaceutical leadership.
  • Licenses/Certificates none
  • Technology/Equipment Intermediate proficiency in Microsoft Suite of programs (Word, Excel, PowerPoint). Understanding of CRM and Salesforce Platforms

Additional Information

OUR CULTURAL BELIEFS: 

Patient Minded I act with the patient’s best interest in mind.  

Client Delight I own every client experience and its impact on results.  

Take Action I am empowered and empower others to act now.  

Grow Talent I own my development and invest in the development of others.   

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.  

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.  

Embrace Diversity I create an environment of awareness and respect.  

Always Innovate I am bold and creative in everything I do. 

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $172,000 - $232,000 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  EVERSANA reserves the right to modify this base salary range at any time.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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CEO of EVERSANA
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Average salary estimate

$202000 / YEARLY (est.)
min
max
$172000K
$232000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive Director, Commercial Deployment (Field/Virtual Teams), EVERSANA

At EVERSANA, we are excited to announce an opening for the Executive Director, Commercial Deployment position. Located in Yardley, PA, this role is a fantastic opportunity for an experienced leader to make a significant impact in the life sciences industry. In this position, you'll harness your passion for innovation and the healthcare sector to lead and nurture our diverse teams, ensuring that they consistently achieve top-notch results. Your responsibilities will include hiring, coaching, mentoring, and supervising your department staff while fostering a culture of accountability and performance excellence. By leveraging the EVERSANA platform, you’ll guide and optimize our sales teams to meet all objectives and enhance our strategic engagements with both existing and prospective clients. We're looking for someone who thrives in a collaborative environment, working closely with cross-functional partners to execute growth strategies effectively. Your commitment to diversity, equity, and inclusion will be central to everything we do at EVERSANA. Join our global team of more than 7,000 professionals devoted to creating a healthier world, and you’ll not only contribute to our mission but also support the patients who depend on groundbreaking therapies. If you have over 10 years of pharmaceutical sales leadership experience and a Bachelor’s Degree in the Sciences, we’d love to hear from you! Let's make a difference together at EVERSANA!

Frequently Asked Questions (FAQs) for Executive Director, Commercial Deployment (Field/Virtual Teams) Role at EVERSANA
What does an Executive Director, Commercial Deployment do at EVERSANA?

The Executive Director, Commercial Deployment at EVERSANA plays a pivotal role in leading and optimizing sales teams within the life sciences sector. This position focuses on hiring, mentoring, and supervising department staff while ensuring that operational objectives are achieved. The director will also work closely with prospective and existing clients to expand EVERSANA's footprint in the market.

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What qualifications are needed for the Executive Director, Commercial Deployment position at EVERSANA?

To qualify for the Executive Director, Commercial Deployment role at EVERSANA, candidates should possess at least a Bachelor’s Degree preferably in the Sciences and have over 10 years of experience in pharmaceutical leadership. Experience leading sales teams in a service organization is essential for this role.

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How does EVERSANA define success for the Executive Director, Commercial Deployment role?

Success for the Executive Director, Commercial Deployment at EVERSANA is defined by the ability to lead teams effectively, achieve sales targets, and enhance client relationships. This involves leveraging existing resources to optimize sales performance and demonstrating a commitment to the company’s cultural beliefs of diversity, equity, and inclusion.

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What are the key responsibilities of the Executive Director, Commercial Deployment at EVERSANA?

Key responsibilities of the Executive Director, Commercial Deployment at EVERSANA include leading sales teams, coaching and developing staff, managing client relationships, and collaborating with cross-functional teams for strategic growth. The role also encompasses overseeing project management and ensuring the timely delivery of services.

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What is the salary range for the Executive Director, Commercial Deployment position at EVERSANA?

The anticipated base salary range for the Executive Director, Commercial Deployment role at EVERSANA is between $172,000 and $232,000. This range is determined based on factors such as relevant experience, qualifications, and geographic location.

Join Rise to see the full answer
What does EVERSANA's company culture look like for the Executive Director, Commercial Deployment?

EVERSANA’s company culture is built on a foundation of diversity, equity, and inclusion. Employees are encouraged to embrace a culture that values each person's unique perspective. The company provides a supportive environment for career growth and emphasizes the importance of improving patient lives, which is central to every role, including the Executive Director, Commercial Deployment.

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What should candidates expect during the interview process for the Executive Director, Commercial Deployment at EVERSANA?

Candidates interviewing for the Executive Director, Commercial Deployment position at EVERSANA can expect a thorough process focused on assessing their leadership skills, understanding of the life sciences industry, and alignment with the company's values. Interviews may include discussions around past experiences, team dynamics, and strategies for achieving sales success.

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Common Interview Questions for Executive Director, Commercial Deployment (Field/Virtual Teams)
What strategies would you implement to enhance the performance of deployed sales teams as the Executive Director, Commercial Deployment?

In addressing performance enhancement for deployed sales teams, I would focus on a combination of data-driven analysis and personalized coaching. By establishing clear performance metrics and regularly reviewing results, I could identify areas for improvement. Additionally, I would implement individualized training to elevate each team member's skills.

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How do you approach developing talent within your team as an Executive Director?

As an Executive Director, I believe in creating a culture of continuous growth. I regularly engage in one-on-one conversations to understand each team member's career aspirations and tailor development plans accordingly. This might include mentorship programs, workshops, and encouraging participation in industry conferences.

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Can you describe a time when you successfully managed a challenging client relationship?

Managing challenging client relationships requires empathy and clear communication. In a past role, I faced a client who was unhappy with our service delivery. I initiated a direct dialogue, actively listened to their concerns, and collaborated with my team to adjust our approach, ultimately restoring their confidence in our services and deepening the partnership.

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How do you ensure accountability within your team?

To ensure accountability, I set clear expectations from the start and utilize regular check-ins to track progress. I encourage open dialogue where team members feel safe discussing challenges. I believe in recognizing achievements and holding individuals accountable for their commitments while providing support to facilitate their success.

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What’s your experience with leveraging technology to improve sales processes?

In my previous roles, I extensively utilized CRM and Salesforce platforms to streamline sales processes and improve customer interactions. By implementing these technologies, I could track sales data effectively, monitor team performance in real-time, and devise targeted strategies for client engagement.

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How do you prioritize tasks and projects as an Executive Director?

Prioritization begins with aligning tasks with broader organizational goals. I utilize project management tools to assess deadlines, impacts, and available resources. I focus on high-impact initiatives that support the strategic vision of EVERSANA, ensuring that I also make time for team development.

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Can you give an example of how you promote diversity and inclusion in your teams?

Promoting diversity and inclusion is a core aspect of my leadership style. I strive to create diverse teams by actively recruiting from varied backgrounds and ensuring that all voices are heard during meetings. I also offer training sessions focusing on cultural competency and unconscious bias to cultivate an inclusive workplace.

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How do you intend to grow EVERSANA's Deployment Solutions business?

To grow EVERSANA's Deployment Solutions business, I would focus on strengthening existing client relationships while also identifying new market opportunities. This involves gathering feedback to enhance our offerings, closely analyzing market trends, and building a robust pipeline of prospective clients through networking and targeted outreach.

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What role does client delight play in your leadership philosophy?

Client delight is fundamental to my leadership philosophy because it directly impacts business success and reputation. I advocate for a client-first mentality within my teams and encourage proactive communication to ensure we not only meet but exceed client expectations. Feedback loops with clients are also critical for continuous improvement.

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How do you manage conflicts within a team?

Managing conflicts involves navigating them with transparency and empathy. I encourage team members to address issues as soon as they arise through open communication. I facilitate discussions to help clarify misunderstandings and work towards a resolution collectively, fostering a supportive environment that minimizes future conflicts.

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A Vision to Advance Life Sciences Services “Sana” is latin for healthy. So naturally, when service leaders – spanning the patient experience to global channel distribution – combined into one powerful platform, we became EVERSANA. Together, we w...

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Full-time, on-site
DATE POSTED
November 28, 2024

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