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Major Account Manager - job 1 of 4

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.  

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! 

Job Description

Your Career

The Major Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention.  This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. 

We know the SASE opportunity is massive. Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

  • As a Major Account Manager,  you will drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve the customer
  • Your consultative selling experience will identify business challenges and create solutions for prospects and our customers
  • Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
  • Create clear goals and complete accurate forecasting through developing a detailed territory plan
  • Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
  • Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
  • Travel as necessary within your territory, and to company-wide meetings

Qualifications

Your Experience

  • Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry - SASE technology is preferred
  • Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques
  • Technical aptitude for understanding how technology products and solutions solve business problems
  • Identifies problems, reviews data, determines the root causes, and provides scalable solutions
  • Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers
  • Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process
  • Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes
  • Excellent time management skills, and work with high levels of autonomy and self-direction

Additional Information

The Team

Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. 

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $255000 - $351000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Motor-Vehicle Requirement: 
This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so.  If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license. 

Average salary estimate

$303000 / YEARLY (est.)
min
max
$255000K
$351000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Major Account Manager, Palo Alto Networks

At Palo Alto Networks, we're on a mission to secure the digital life for individuals and organizations everywhere. As a Major Account Manager in Houston, TX, you'll be at the forefront of this mission, partnering directly with our customers to ensure their digital environments are protected from ever-evolving threats. This role is not just about sales; it's about understanding complex challenges and providing tailored cybersecurity solutions that cater to every stage of threat prevention. You will leverage your expertise in consultative selling and SaaS architectures to navigate large, intricate sales cycles. Your role is crucial in driving significant revenue growth for the company while being an advocate for our clients' needs. By keeping up with industry trends and customer demands, you'll position Palo Alto Networks as the leading choice in cybersecurity. Our sales team thrives on collaboration, so you'll have the support of dedicated internal partners to help you succeed. We're looking for someone who views challenges as opportunities to innovate and forge strong relationships, making a lasting impact on our clients. If that sounds like you, we can't wait for you to join us in shaping the future of cybersecurity!

Frequently Asked Questions (FAQs) for Major Account Manager Role at Palo Alto Networks
What skills are essential for a Major Account Manager at Palo Alto Networks?

As a Major Account Manager at Palo Alto Networks, essential skills include strong consultative sales techniques, an understanding of SaaS-based architectures, and the ability to solve complex business challenges. Experience in the security industry, particularly with SASE technology, is a plus. Your technical aptitude and knowledge of the sales cycle are critical to guiding clients through their cybersecurity transformation.

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What does a Major Account Manager at Palo Alto Networks do?

The Major Account Manager at Palo Alto Networks is responsible for driving sales engagements with large accounts and identifying business challenges while offering effective cybersecurity solutions. This role involves orchestrating complex sales cycles, maintaining client relationships, and ensuring that the client’s security needs are met with the best possible solutions from our portfolio.

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How does Palo Alto Networks support the development of Major Account Managers?

At Palo Alto Networks, the development of our Major Account Managers is supported through personalized learning opportunities, ongoing training, and access to updated research and sales resources. We believe in empowering our employees to succeed, providing them with the tools they need to excel in their roles.

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What can I expect in terms of compensation as a Major Account Manager at Palo Alto Networks?

Compensation for a Major Account Manager role at Palo Alto Networks is competitive and varies based on experience and qualifications. Generally, the starting base salary ranges from $255,000 to $351,000 per year, along with commission targets, bonuses, and restricted stock units, depending on performance and contributions to the company’s success.

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What is the company culture like at Palo Alto Networks for Major Account Managers?

Palo Alto Networks promotes a collaborative and inclusive company culture, particularly embraced by its Major Account Managers. Our team values innovation, integrity, and connection, encouraging members to share their ideas and support one another in their journey of securing the digital landscape.

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What travel requirements are there for a Major Account Manager at Palo Alto Networks?

As a Major Account Manager at Palo Alto Networks, you should expect some travel within your territory for client meetings and company-wide events. Reliable transportation is essential for visiting clients and participating in collaborative efforts that ensure successful execution of solutions.

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How does Palo Alto Networks engage with customers through the Major Account Manager role?

Major Account Managers at Palo Alto Networks engage with customers through strategic consultative selling, understanding their unique challenges, and positioning our best-in-breed solutions to meet those needs. This engagement is about building relationships and trust, ensuring long-term partnerships that enhance cybersecurity.

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Common Interview Questions for Major Account Manager
How do you approach complex sales environments as a Major Account Manager?

In complex sales environments, I assess the unique challenges of each client while aligning our solutions with their goals. I focus on building relationships and gaining insights into their needs, ensuring that the solutions I present address their specific pain points effectively.

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What experience do you have with consultative selling?

I have extensive experience in consultative selling, which involves understanding the customer's business and crafting tailored solutions. I emphasize listening to my clients, asking probing questions, and leveraging industry knowledge to demonstrate how our offerings can add value to their operations.

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Can you describe a successful sales engagement you've had in the past?

In my last position, I engaged with a major enterprise client facing significant cybersecurity threats. By developing a comprehensive security strategy and leveraging our full suite of solutions, I was able to increase their security posture significantly, leading to a long-term partnership and increased revenue for both parties.

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How do you stay updated on industry trends and competitor solutions?

I stay updated on industry trends by subscribing to relevant publications, attending conferences, and participating in webinars. Networking with other professionals and engaging in professional development opportunities also help me understand competitor solutions and market changes.

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What strategies do you use for effective territory planning?

For effective territory planning, I analyze existing customer portfolios, identify growth opportunities, and prioritize engagements based on potential revenue and alignment with our solutions. I establish clear goals for each account and involve internal teams to optimize our approach.

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How do you build relationships with channel partners?

Building relationships with channel partners involves regular communication, understanding their objectives, and collaborating on joint strategies. I focus on transparency and mutual benefit to ensure that all parties are aligned and can successfully tackle challenges together.

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What do you consider when creating a compelling value proposition for a client?

When creating a compelling value proposition, I consider the client's specific pain points, industry context, and how our solutions uniquely address their needs. I tailor the messaging to demonstrate the tangible benefits and return on investment that our partnership offers.

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How do you address and resolve client objections during sales discussions?

When addressing client objections, I listen carefully to understand their concerns, validate their feelings, and provide evidence or case studies that showcase how our solutions have resolved similar issues for other clients. Open and honest communication is key to overcoming objections.

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How would you handle a long sales cycle with a potential client?

In a long sales cycle, I maintain regular communication with the client, providing them with value through insights and relevant resources. It's crucial to nurture the relationship and ensure they feel supported throughout the process, even when the deal takes time to finalize.

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What is your approach to forecasting sales accurately?

My approach to accurate sales forecasting involves analyzing historical data, understanding market trends, and employing CRM tools to track pipeline health. I also factor in consultations with team members to gain insights on leads and adjust forecasts accordingly for accuracy.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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Full-time, on-site
DATE POSTED
November 28, 2024

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