Expeditors is a global logistics company headquartered in Seattle, Washington. A Fortune 500 company, Expeditors employs over 15,000 trained professionals in a worldwide network of over 250 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Cargo Signal, a wholly-owned subsidiary of Expeditors, offers global control and oversight of the location and condition of products moving through the supply chain. Through active, real-time monitoring using advanced cargo sensors, our team of security and logistics professionals keeps an eye on shipments in transit and takes steps to respond based on customer priorities.
A Cargo Signal Operations Lead is expected to be a highly regarded expert in Command Center Operations. With a bias for action, dedication to continuous improvement, and a commitment to delivering exceptional customer service.
A primary duty of the Operations Lead is to foster high morale and performance from their team. Through regular check-ins and constant review of their team's work, a Lead aims to proactively identify issues, seize training opportunities, and uphold team morale.
In their role, a Lead will guide the operational efforts in the Command Center during their designated shift. They are responsible for training their team to provide consistently smooth operational processes, that are seamlessly aligned with other shifts.
Additionally, the Operations Lead is tasked with ensuring customer needs and requirements are understood and adhered to in day-to-day operations. They play a crucial role to define and refine customer requirements in alignment with Command Center capabilities; through reviewing and resolving any new, or outstanding questions, in collaboration with the Business Operations team.
Operational Responsibilities:
Team Leadership Responsibilities:
Knowledge:
Skills:
Behaviors:
Education and Experience:
Candidate may elect to work at one of the following Cargo Signal office locations:
Expected base pay: $30-35 per hour
Cargo Signal is a 24/7/365 operation. Weekend, holiday, and evening work may be required.
Expeditors offers excellent benefits:
Reporting Structure: Senior Manager, Security
All your information will be kept confidential according to EEO guidelines.
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Are you ready to take charge of operations as a Command Center Operations Lead at Expeditors? Based in beautiful Bellevue, WA, this role is all about steering the heart of our logistics network to ensure everything runs like a well-oiled machine. If you're passionate about leading a team and have a knack for problem-solving, this might be your perfect fit. As an Operations Lead, you'll have the opportunity to shape a high-performance team of Logistics Security Analysts, helping them to deliver exceptional customer service and operational excellence. Your day-to-day will involve training team members, improving processes, and ensuring smooth transitions between shifts. With a focus on customer satisfaction, you'll collaborate closely with our Business Operations Team to refine requirements and address challenges proactively. You’ll also be responsible for fostering a motivating environment and facilitating individual check-ins to promote career growth. If you have experience in logistics, a background in security, and a passion for leadership, join us at Expeditors and help us innovate in the dynamic world of global logistics!
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To set the standard for excellence in global logistics through total commitment to quality in people and customer service, with superior financial results.
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