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Sr. SLED Systems Engineer -Southern California

Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT!


Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.


We believe in “walking the walk” of our strong core values, which enable us to advance successfully together. Diversity and inclusion are vital parts of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive.


Come be part of something big with us! We are a global leader with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.


The Systems Engineer will be an integral member supporting the Sales Account Executive team in a Pre-Sales Capacity. He or she will support SLED Accounts. The engineer will travel to customer sites presenting Proof of Concepts and contribute to the design, planning, implementation, and training on the Extreme Networks architecture. We seek individuals who are dynamic, flexible, and willing/able to work outside of their comfort zone.


· Assist the Pre-Sales team in the design, planning, and implementation of a Secure Network Solution.

· Provide consultative support for pre-sales, partners, and customers on Extreme Networks Solutions

· Present at trade shows, seminars, and oversee internal demonstration facilities, etc.

· Prepare and deliver customer presentations to all levels of management

· Provide educational training on leading-edge technologies from Extreme Networks.

· Effectively use Wi-Fi test and planning tools. I.e. Ekahau and Hamina.

· Work independently, coordinate, and communicate with all cross-functional groups


-5+ years of relevant experience

-Expert in networking technologies with competitive network industry experience

-Proven ability to effectively influence customer decisions and displace competition

-Thorough knowledge of security design considerations and ability to implement and perform analysis of network and systems

-Hands-on experience using network tool sets for wired, wireless, and security products.

-Demonstrated skills in troubleshooting and problem resolution in a network environment

-Keen ability to understand and analyze customer requirements and position Extreme Networks solutions effectively

-Demonstrated ability to manage complex customer interactions in difficult circumstances and control customer expectations to maintain satisfied customers

-Excellent interpersonal, technical, presentation, and communication skills. A proven team player

-Ability and willingness to travel within territory up to 60%

-Degree in Computer Science or related field or equivalent work experience

-Industry Wireless Certifications are encouraged. (CWTS®, CWNA®, CWDP®, CWAP®, etc.)


In-depth knowledge of two or more of the following networking technologies:

-Understanding of Network Access Control (NAC), Radius, 802.1x, Active Directory, LDAP, etc.

-Security Principles: Firewalls, VPNs, and Intrusion Prevention

-Cloud technologies: AWS, Azure, GCP

-Wireless, VPN, SDN, SaaS

-Ipv4/v6 Routing Protocols (RIPv1/v2/v3, OSPFv2/v3, VRRP, MPLS, BGP, PIM, etc.) · Layer2 Switching (802.1Q, 802.1D, 801.x)

-Salary Expectations: 160-215k, 70/30 Split Based on Qualifications and Experience



Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.



We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization whether blatant or hidden, barriers to success have no place at Extreme Networks.


Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.


We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.

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CEO of Extreme Networks
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Average salary estimate

$187500 / YEARLY (est.)
min
max
$160000K
$215000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. SLED Systems Engineer -Southern California, Extreme Networks

Join Extreme Networks as a Sr. SLED Systems Engineer in Southern California and be part of a team that's revolutionizing the way networking is perceived in the IT landscape. In this role, you'll collaborate closely with the Sales Account Executive team to support State, Local, and Education (SLED) accounts, bringing innovative secure network solutions to life. Your expertise will play a key part in customer interactions, where you'll present compelling Proof of Concepts that showcase the effectiveness of Extreme's cutting-edge technology. With a focus on design, planning, implementation, and training, you'll ensure that our customers are fully equipped to leverage our networking solutions. We value individuals who can think creatively and adapt to new challenges, and you’ll find yourself working at customer sites, leading discussions that span all management levels. Our company culture thrives on diversity and inclusion, making it a welcoming space for everyone. With a competitive salary range of $160,000 to $215,000, complemented by opportunities for growth, this position is perfect for someone who is passionate about networking technology and customer success. If you're ready to take on a challenge and make a significant impact at Extreme Networks, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Sr. SLED Systems Engineer -Southern California Role at Extreme Networks
What are the responsibilities of a Sr. SLED Systems Engineer at Extreme Networks?

The Sr. SLED Systems Engineer at Extreme Networks plays a crucial role by assisting the Pre-Sales team in designing, planning, and implementing secure networking solutions for State, Local, and Education accounts. This includes delivering presentations to customers, conducting training sessions, and providing consultative support to partners, ensuring they understand how to implement and utilize Extreme's advanced technologies effectively.

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What qualifications are required for the Sr. SLED Systems Engineer position at Extreme Networks?

Candidates for the Sr. SLED Systems Engineer role at Extreme Networks should have over 5 years of relevant experience in networking technologies and possess a degree in Computer Science or a related field. Industry certifications such as CWTS®, CWNA®, or CWAP® are encouraged. Additionally, candidates should demonstrate exceptional skills in troubleshooting, communication, and customer interaction.

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What technical skills are important for the Sr. SLED Systems Engineer role at Extreme Networks?

A Sr. SLED Systems Engineer at Extreme Networks should have in-depth knowledge of networking technologies, including security principles, cloud technologies, and routing protocols. Familiarity with tools like Ekahau for Wi-Fi testing and planning is also important. Understanding network design considerations and hands-on experience with both wired and wireless solutions is crucial for succeeding in this role.

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How does travel play a role in the Sr. SLED Systems Engineer position at Extreme Networks?

The Sr. SLED Systems Engineer role at Extreme Networks involves frequent travel within the territory, up to 60%. This travel is essential for meeting customers, presenting solutions on-site, and providing hands-on training and support, allowing for deeper engagement and building strong customer relationships.

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What is the company culture like at Extreme Networks for a Sr. SLED Systems Engineer?

At Extreme Networks, the culture is built on core values that promote diversity and inclusion, allowing for a collaborative and supportive work environment. As a Sr. SLED Systems Engineer, you'll find yourself among dynamic individuals who encourage innovation and adaptability, all while striving to achieve exceptional customer satisfaction together.

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Common Interview Questions for Sr. SLED Systems Engineer -Southern California
Can you describe a successful project you led as a Systems Engineer?

When answering this question, focus on a specific project where you were instrumental in designing and implementing a networking solution. Highlight the challenges faced, your strategic contributions, and the positive outcomes achieved, such as improved network efficiency or enhanced customer satisfaction.

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How do you handle difficult customer interactions as a Sr. SLED Systems Engineer?

Discuss your approach to managing difficult customer situations, emphasizing your communication skills and problem-solving abilities. Provide an example where you successfully addressed a customer's concerns, explaining how you maintained their expectations while ensuring satisfaction.

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What networking technologies are you most familiar with, and how have you used them in the past?

Be ready to discuss specific networking technologies you've worked with. Elaborate on how you've implemented these technologies to solve real-world problems, enhancing network security or performance for your clients.

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How do you ensure you stay updated with the latest networking trends and technologies?

Highlight your commitment to continuous learning. Mention any specific resources, such as industry publications, webinars, or networking events, that you utilize to keep abreast of emerging trends and how you apply this knowledge in your role.

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Explain a time when you successfully influenced a customer’s decision.

Use this opportunity to provide a clear example of how you helped a customer understand the value of a solution. Focus on the strategies you used to present data, build trust, and address concerns effectively.

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What tools do you typically use for network planning and testing?

Be specific about the tools you’re familiar with, such as Ekahau for Wi-Fi design or other network analysis platforms. Describe a scenario where you utilized these tools effectively to achieve project goals.

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How do you prioritize your tasks when managing multiple projects?

Discuss your approach to prioritization, emphasizing your organizational skills and ability to adapt in high-pressure environments. Illustrate your strategy using examples from previous experiences where you successfully juggled multiple responsibilities.

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What is your experience with cloud technologies relevant to this role?

Talk about your hands-on experience with cloud solutions like AWS, Azure, or GCP. Provide examples of how you’ve integrated these platforms into network designs, maximizing efficiency and scalability for clients.

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Describe how you would approach designing a network for a SLED customer.

Outline a high-level approach that includes assessing the customer’s needs, understanding their infrastructure, and developing a scalable solution tailored to meet their requirements. Emphasize collaboration with other teams and customers.

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How do you measure the success of a networking solution you’ve implemented?

Discuss the key performance indicators you would track, such as uptime, user satisfaction, and operational efficiency. Provide an example of how you evaluated the success of a previous project and applied learnings to future initiatives.

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We make the network a strategic asset. We identify and solve business challenges. We simplify and improve the way customers work and are relentlessly focused on helping customers find new ways to drive better outcomes from their network.

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Full-time, on-site
DATE POSTED
January 8, 2025

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