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Digital Territory Account Mgr

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

**This position is located in Liberty Lake, WA and does require 3 days a week attendance in office.**

The F5 Digital Sales organization is strategically positioned with an opportunity to be a tremendous revenue growth engine for the company. This role is at the forefront of establishing cutting-edge opportunistic sales motions using AI and automation, digital marketing and big data and analytics to drive impactful demand response and targeted sales coverage.  

  

We are looking for a customer obsessed, experienced Digital Seller to join our growing sales team!  In this role, you will be a highly motivated self-starter responsible for achieving assigned sales goals and for the overall sales strategies and results in your allocated territory. You will be responsible for the full sales cycle of F5 solutions, products, and services by effectively turning prospects into satisfied repeat customers through efficient use of all F5 direct and major channel partner resources. You will effectively sell F5’s products and solutions using technical, organizational and customer knowledge to influence customers and assist them in applying the products/services to their needs resulting in incremental revenue generation. 

  

  

What You’ll Do  

  • Actively and continuously seek out new sales opportunities. Utilize market and industry research, as well as stay updated on relevant trends, to effectively identify and prospect potential customers.  
  • Conduct thorough research on potential customers and accounts to gather relevant information. Utilize customer research to adopt a consultative approach in sales engagements. Tailor engagement to actively understand and address the specific needs and challenges of potential customers. Employ effective questioning techniques and actively listen to customer feedback to provide valuable solutions that align with their requirements and drive meaningful engagement.  
  • Collaborate with channel partners, such as resellers or distributors, to expand the reach of the F5 offerings. 
  • Effectively prioritize and manage a high volume of accounts to maximize sales opportunities. Strategically allocate time and resources to focus on high-potential accounts and deals, ensuring efficient use of time and driving revenue growth.  
  • Take ownership of open deals and proactively follow up with customers to drive them towards closure. Collaborate with cross-functional teams, including solution engineers, specialists, and partner representatives, to address customer needs, overcome obstacles, and provide meaningful solutions. Ensure a seamless and coordinated sales process that leads to successful deal closures.  
  • Continuously analyze customer accounts and their existing solutions to identify opportunities for upselling and cross-selling. Maintain regular contact with customers and fostering strong relationships by engaging with customers to understand their evolving needs and pain points, and effectively position F5 offerings that align with their requirements. Collaborate with internal teams to develop compelling upsell and cross-sell strategies that drive revenue growth while delivering added value to customers.  
  • Review deals pipeline stages and status with weekly updates with management team. Regularly update and maintain pipeline transparency in the CRM system, providing detailed and accurate information for weekly sales forecasting.  

  

Who You Are  

  • Possess a hunter mindset with a proactive and driven approach to seek out and capitalize on sales opportunities. Display a tenacious attitude and a self-motivated nature to achieve sales targets.  
  • Proficiency in researching potential customers and accounts to gather relevant information, such as trends, business needs and pain points, to personal
  • Excellent verbal and written communication skills to deliver compelling engagements, actively listen to customer needs, and build strong relationships through follow-up calls and ongoing customer engagement. 
  • Ability to maintain strong customer relationships by providing exceptional customer service, addressing concerns, and identifying opportunities for upselling and cross-selling 
  • Strong drive to achieve sales targets and quotas, with the ability to effectively manage the sales pipeline, prioritize activities, and close sales deals in a timely manner.  
  • Experience and aptitude for working with channel partners, such as resellers or integration partners, to drive sales growth and mutually beneficial partnerships.  
  • Proficient in maintaining accurate and up-to-date records of sales activities, customer interactions, and sales forecasts in the CRM system specific.  
  • Ability to adapt to the dynamic and evolving nature of the industry, handle rejection, and remain persistent in pursuing sales opportunities.  

Qualifications 

  • 1-2 years proven Account management/Sales experience 
  • Consistent achievement of forecasted revenue targets and sales quotas 
  • Hunter mentality 
  • Proven history in generating new business and managing a sales engagement 
  • BA/BS and/or equivalent experience required
  • Familiarity with the software industry or experience selling software products is a plus 
  • Channel Sales Experience is a plus

#LI-KT1

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The annual base pay for this position is: $52,512.00 - $78,768.00

F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.

You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice. 

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Average salary estimate

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$52512K
$78768K

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What You Should Know About Digital Territory Account Mgr, F5

At F5, we are dedicated to reshaping the digital landscape for businesses everywhere. We're searching for a passionate Digital Territory Account Manager to join our innovative sales team based in Liberty Lake, WA. In this dynamic role, you'll be at the forefront of leveraging AI, automation, and big data to connect with customers and enhance their experience with our cutting-edge solutions. Your mission? To drive sales across your territory while transforming prospects into long-standing, satisfied clients. You'll utilize your consultative sales expertise to unlock new opportunities, tailoring solutions that precisely meet our customers' needs. We encourage you to collaborate with channel partners and engage with cross-functional teams in order to create a seamless selling experience that maximizes our revenue potential. If you're someone who thrives on building relationships, possesses a strong drive to achieve sales goals, and has a hunter mindset for discovering new business opportunities, we want to hear from you! With a clear focus on customer satisfaction, your role will involve discussing existing solutions with clients to uncover upselling opportunities while maintaining a transparent and organized sales pipeline in our CRM. Join us in celebrating our exciting journey of growth, as we empower organizations to secure and run applications in this digital age, and bring forth your expertise to impact our customers positively and significantly.

Frequently Asked Questions (FAQs) for Digital Territory Account Mgr Role at F5
What are the primary responsibilities of a Digital Territory Account Manager at F5?

As a Digital Territory Account Manager at F5, your key responsibilities include seeking out new sales opportunities, conducting customer research, collaborating with channel partners, managing high-volume accounts, and driving sales closures. You will also be expected to upsell and cross-sell F5 products and maintain a transparent sales pipeline within the CRM.

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What qualifications are required for the Digital Territory Account Manager position at F5?

To qualify for the Digital Territory Account Manager role at F5, candidates should possess 1-2 years of proven account management or sales experience, a hunter mentality, and a consistent track record of achieving sales targets. A BA/BS degree or equivalent experience is required, and familiarity with the software industry or previous channel sales experience is advantageous.

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How does the sales cycle work for a Digital Territory Account Manager at F5?

In the Digital Territory Account Manager role at F5, you will manage the entire sales cycle, which involves identifying potential customers, conducting research to understand their specific needs, utilizing consultative selling techniques, and collaborating with internal teams to close sales. Regular follow-ups and maintaining customer relationships are crucial for ensuring client satisfaction and driving repeat business.

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What tools and resources will a Digital Territory Account Manager at F5 use?

F5 equips its Digital Territory Account Managers with various tools and resources, including CRM software for pipeline management, market research data for identifying prospects, and collaboration software for working with cross-functional teams. Additionally, you will have access to training and development resources to enhance your sales techniques and product knowledge.

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What kind of sales environment can a Digital Territory Account Manager expect at F5?

At F5, the environment for Digital Territory Account Managers is vibrant and collaborative. You will work within a supportive team that prioritizes customer relationships and innovative sales tactics. The company culture values diversity and encourages professional growth, creating a dynamic atmosphere that fuels success.

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Common Interview Questions for Digital Territory Account Mgr
Can you describe your experience with consultative selling as a Digital Territory Account Manager?

In your response, highlight specific examples where you have used consultative selling to identify customer needs effectively and tailor your sales approach accordingly to provide solutions. Mention any outcomes, such as increased sales or customer retention, that resulted from this approach.

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How do you prioritize accounts when managing your territory as a Digital Territory Account Manager?

Discuss your strategic approach to account prioritization, including how you assess account potential based on factors like revenue, relationship history, or market opportunity. Share techniques you use to optimize your time and maximize sales opportunities.

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What tactics do you use to build strong relationships with customers?

Provide examples of how you've successfully nurtured relationships through regular communication, personalized engagement, and a customer-first approach. Explain how these tactics have led to increased client loyalty and referrals.

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Can you share a challenging sales situation and how you overcame it?

Be prepared to describe a specific instance where you faced a significant sales challenge. Outline how you identified the problem, the steps you took to address it, and the eventual positive outcome that resulted from your actions.

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What role does teamwork play in your sales process as a Digital Territory Account Manager?

Reflect on your experience collaborating with cross-functional teams such as solution engineers and marketing. Explain how leveraging team strengths contributed to successful sales outcomes and the importance of communication in a sales environment.

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How do you keep yourself updated on industry trends and market dynamics?

Discuss your methods for staying informed about industry developments, such as following relevant publications, attending webinars or conferences, or participating in professional networks. Explain how this knowledge informs your sales strategies.

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What are your strategies for overcoming objections from potential customers?

Outline your approach for identifying customer objections and how you empathize with their concerns while providing solutions. Share specific techniques you use to turn objections into opportunities.

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Describe how you manage your sales pipeline effectively.

Describe the tools and processes you use to maintain an organized sales pipeline. Discuss how you track prospects, follow up on leads, and ensure all customer interactions are documented for maximum efficiency.

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What motivates you in the role of Digital Territory Account Manager?

Reflect on your passion for sales and customer service. Share how the challenge of meeting sales targets, the excitement of closing deals, or the satisfaction of helping customers find the right solutions drives you to excel in this role.

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How do you handle pressure and meet sales quotas?

Explain your approach to maintaining focus and resilience under pressure. Share techniques you use to stay organized, adapt quickly to changing circumstances, and remain motivated to achieve your goals.

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F5 (NASDAQ: FFIV) gives the world’s largest businesses, service providers, governments, and consumer brands the freedom to securely deliver every app, anywhere—with confidence. F5 delivers cloud and security application services that enable organi...

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DATE POSTED
April 2, 2025

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