Senior Business Systems Analyst

As a Senior Business Systems Analyst at Faire, you will oversee the administration of financial systems like NetSuite, optimizing processes and ensuring alignment with business goals. Your tasks will include managing integrations, developing detailed reports, and leading system improvements, all aimed at enhancing operational efficiency within Finance and Accounting.

To be considered for the Senior Business Systems Analyst role at Faire, you should have a bachelor's degree in Information Systems or a related field, along with over 9 years of experience working with financial systems. Expertise in NetSuite and a strong understanding of finance processes are essential.

The Senior Business Systems Analyst at Faire supports financial operations by ensuring the financial systems are optimized for performance. You will work with cross-functional teams to maintain data integrity, support close processes, and create reports that provide actionable insights to drive business decisions.

At Faire, the culture is all about entrepreneurship and innovation. As a Senior Business Systems Analyst, you will be part of a team that values curiosity, collaboration, and resourcefulness, making it both a supportive and inspiring environment to perform your best work.

In this role, you will work with multiple financial systems, primarily NetSuite, but also Zip, Concur, and other tools. You’ll also engage with third-party integrations and ensure that systems work seamlessly to support finance functions and data accuracy.

In answering this question, you should highlight your specific roles and responsibilities involving NetSuite, detailing any projects that demonstrate your skills in system management, improvements, and integrations.

When responding, share a specific instance where you identified an inefficiency, the steps you took to address it, and the positive outcome it had on the financial operations or reporting.

Discuss the protocols you follow to maintain data accuracy, like reconciliation processes and regular audits, and emphasize the importance of having a single source of truth for decision-making.

Share your approach to keeping stakeholders informed, including regular updates, feedback sessions, and collaboration tools you find effective in building strong relationships.

Provide examples of how you prioritize tasks by assessing urgency and importance, and discuss methods you use to remain organized under pressure while ensuring all stakeholders are satisfied.

Describe a complex issue you faced with a financial system, detailing how you approached it, the problem-solving techniques you used, and the eventual resolution that benefited the organization.

Discuss your experience with developing and interpreting reports and dashboards, emphasizing your ability to generate actionable insights that help guide business decisions based on data.

Articulate your understanding that the analyst's role is crucial in identifying opportunities for automation, driving system enhancements, and aligning financial systems with organizational goals.

Explain the criteria you use to assess new features, such as usability, alignment with current processes, and potential impact on efficiency or user satisfaction within finance teams.

Detail your approach to user training, including the creation of documentation, hands-on sessions, and follow-up support, emphasizing the importance of addressing knowledge gaps to improve system proficiency.