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Contract and Quality Assurance Manager, Infrastructure Asset Management

The Fengate Infrastructure team is seeking a Contract and Quality Assurance Manager, Infrastructure Asset Management responsible for project delivery of a select number of operational Public-Private Partnership (P3) assets. This role will report to the Vice President, Asset Management, and work closely with the Project Administrator, Financial Reporting and Financial Planning and Analysis teams. This person will be a main point of contact with the contracting authorities and will be responsible for overall asset management, including ensuring that all obligations under the various project contracts are met, optimizing performance of the assets, and overseeing the performance of the subcontractors in meeting their obligations.

KEY RESPONSIBILITIES

  • Management and administration of contractual relationships with project stakeholders, including Contracting Authority, Contractors, Shareholders, Lenders’ Technical Advisor, and others through formal and informal meetings, building trust and being committed to success for all
  • Develop and implement a quality assurance plan to ensure all contractual obligations are being met, and oversee the performance of subcontractors in meeting their obligations
  • Proactively manage and expedite issues to prevent escalation to formal dispute resolution processes, and effectively handle issues that do escalate, thereby mitigating direct and indirect exposure for the Project Company.
  • Develop and achieve business plan targets per the financial model and annual budgets
  • Lead responsibility for reporting to the Board of Directors and presentation at Board meetings, in addition to all other management reporting requirements.
  • Delivery of all other functions reasonably expected of the representative of a project company of this nature.

KEY QUALIFICATIONS

  • Undergraduate degree in business, engineering or a relevant field of study.
  • Preference will be given to candidates with 3+ years’ experience in P3 infrastructure, facility management and/or construction within a health care setting, demonstrating a strong understanding of projects and associated risks.
  • Excellent interpersonal and communication skills.
  • Ability to engage with clients and all stakeholders, forming effective relationships, gaining their respect and confidence through all round gravitas.
  • Ability to be self-sufficient and work with minimal supervision.

CORE COMPETENCIES

  • Being Authentic –Inspiring trust and being courageous.
  • Focusing on Performance –Being accountable and driving results.
  • Understanding Stakeholders – Knowing the needs of those who rely on you.
  • Building Effective Relationships – Collaboration and communication.

LOCATION

This position is a hybrid role with the expectation of a minimum of three days per week at Brampton Civic Hospital in Brampton, Ontario.

Fengate is an equal opportunity employer, we strive to attract and retain a diverse workforce and are committed to promoting diversity, equity, inclusion, and belonging in the workplace. It is a core priority at Fengate to create, operate with, and continuously grow and sustain an inclusive culture that respects and connects the diversity of our team, our clients, our partners, and the communities we work in. 

We are committed to providing accommodation for persons with disabilities. If you require accommodation, we will work with you to meet your needs.

We thank all applicants for their interest in this position; however only candidates selected for an interview will be contacted.

Average salary estimate

$90000 / YEARLY (est.)
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$80000K
$100000K

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What You Should Know About Contract and Quality Assurance Manager, Infrastructure Asset Management, Fengate Asset Management

At Fengate, we're on the lookout for a talented Contract and Quality Assurance Manager, Infrastructure Asset Management, to join our dynamic Infrastructure team. In this exciting role, you'll be responsible for the successful project delivery of various operational Public-Private Partnership (P3) assets. Working closely with the Vice President of Asset Management, the Project Administrator, as well as our Financial Reporting and Planning teams, you’ll become a crucial point of contact with our contracting authorities. Your mission? To ensure that all contractual obligations are met, to optimize asset performance, and to oversee subcontractor performance effectively. You'll be at the forefront of managing relationships with stakeholders through both formal and informal channels, all while fostering an environment of trust and collaboration. You'll also develop and implement a robust quality assurance plan to keep everything running smoothly, manage and mitigate potential escalations, and lead monthly reports to our Board of Directors. This hybrid position requires a solid background—ideally with 3+ years in P3 infrastructure or facility management, specifically in a healthcare setting. Your excellent interpersonal skills and ability to build effective relationships will truly shine as you engage clients and stakeholders throughout the process. At Fengate, we are dedicated to fostering a diverse and inclusive workplace, and we actively promote an environment that respects every individual's unique talents. If you are passionate about making a difference in asset management and enjoy working autonomously, we would love to hear from you!

Frequently Asked Questions (FAQs) for Contract and Quality Assurance Manager, Infrastructure Asset Management Role at Fengate Asset Management
What are the responsibilities of the Contract and Quality Assurance Manager, Infrastructure Asset Management at Fengate?

As the Contract and Quality Assurance Manager, Infrastructure Asset Management at Fengate, you'll be responsible for project delivery across selected operational P3 assets. Your duties will include managing contractual relationships with various stakeholders, ensuring that all agreements are met, developing quality assurance plans, and overseeing subcontractor performance. It's also essential to proactively manage issues to avoid disputes and to report regularly to the Board of Directors.

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What qualifications are required for the Contract and Quality Assurance Manager position at Fengate?

To qualify for the Contract and Quality Assurance Manager position at Fengate, candidates should possess an undergraduate degree in business, engineering, or a relevant field. Additionally, a preference will be given to those with over three years of experience in P3 infrastructure, particularly within the healthcare context, as it demonstrates an understanding of the unique challenges and risks associated with such projects.

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What skills are essential for success as a Contract and Quality Assurance Manager at Fengate?

Successful candidates for the Contract and Quality Assurance Manager role at Fengate will demonstrate excellent interpersonal and communication skills, the ability to foster strong relationships with clients and stakeholders, and self-sufficiency in their work. Core competencies such as authenticity, performance focus, understanding stakeholder needs, and collaboration are also crucial for achieving success in this position.

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What is the work environment like for the Contract and Quality Assurance Manager at Fengate?

The work environment for the Contract and Quality Assurance Manager at Fengate is hybrid, requiring a minimum of three days per week at Brampton Civic Hospital in Ontario. This setup allows for a blend of collaboration and independent work, promoting a balance that aligns with our commitment to an inclusive and diverse culture.

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How does Fengate promote diversity and inclusion in the workplace for the Contract and Quality Assurance Manager role?

Fengate is firmly committed to promoting diversity, equity, inclusion, and belonging within our organization. We strive to create a work culture that respects and values the unique backgrounds of our team members, clients, and partners. We also ensure that accommodations are available for individuals with disabilities, fostering an environment where everyone can thrive.

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Common Interview Questions for Contract and Quality Assurance Manager, Infrastructure Asset Management
Can you describe your experience with managing contractual relationships in the public-private partnership space?

When answering this question, highlight specific projects or partnerships you've managed, discussing your approach to fostering positive relationships and handling disputes effectively. Provide examples of how these experiences have equipped you for the role at Fengate.

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How do you prioritize tasks when managing multiple projects simultaneously?

Demonstrate your organizational skills by explaining your prioritization process. Discuss tools or techniques you use to track progress and ensure deadlines are met, particularly in a fast-paced environment like that of P3 asset management.

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What strategies do you employ to develop and implement a quality assurance plan?

In your response, share your process for assessing project needs and developing a comprehensive quality assurance strategy. Explain how you ensure that subcontractors meet their obligations and how you monitor ongoing performance.

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Describe a time when you successfully resolved a conflict with a project stakeholder.

Use the STAR method to frame your response: outline the Situation, Task, Action you took, and the Result of your efforts. Focus on your communication skills and ability to build trust in your example.

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What is your approach to reporting to the Board of Directors?

Answer by explaining how you prepare key metrics, insights, and presentations that align with the Board's interests. Discuss the importance of transparency and how you tailor your communication style to your audience.

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How do you maintain effective relationships with subcontractors?

Discuss your strategies for cultivating open communication, setting clear expectations, and providing constructive feedback. Highlight your ability to foster collaboration to ensure project success.

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What are the most significant risks you've encountered in P3 infrastructure projects?

Share instances of risks you've faced, how you identified them, and the measures you took to mitigate them. Emphasize the importance of understanding project dynamics and stakeholder engagement.

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How would you handle a situation where a subcontractor fails to meet their contractual obligations?

Explain your approach to addressing performance issues proactively, including communication with the subcontractor, identifying the root causes, and developing a corrective action plan to get things back on track.

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What key performance indicators do you consider essential for managing infrastructure assets?

Mention specific KPIs that you find valuable, such as asset utilization, maintenance costs, and stakeholder satisfaction. Explain how you use these metrics to assess performance and make informed decisions.

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What motivates you in a role like the Contract and Quality Assurance Manager?

Reflect on your passion for infrastructure management, the satisfaction of achieving high performance with assets, and your commitment to fostering a collaborative work environment that supports diverse teams.

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fengate is a leading investment firm specializing in real assets, with a focus on infrastructure, private equity and real estate. with offices in ontario and texas and team members across north america, fengate leverages 50 years of entrepreneuria...

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Full-time, hybrid
DATE POSTED
December 23, 2024

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