Group Product Designer

As a Group Product Designer at Fetch, your main responsibilities include guiding your team to enhance our app's user experience, creating design strategies, and maintaining quality through design critiques. You’ll mentor designers, contribute to our design system, and ensure user-centered practices are executed across your collective. The role also involves collaborating closely with product and engineering teams to align the design vision with overall company objectives.

To qualify for the Group Product Designer position at Fetch, candidates should have a minimum of 8 years of relevant experience in consumer mobile app design and at least 2 years of management experience within a product design team. You should possess a keen eye for detail, proficiency in Figma, and experience in coaching designers on user research. Knowledge of design systems and collaboration with animators is a plus.

At Fetch, you can expect a dynamic and fast-paced work environment that encourages creativity and innovation. The culture is rooted in collaboration, trust, and accountability, fostering an atmosphere where team members are encouraged to share ideas and challenge the status quo. With a remote setup, you’ll enjoy flexibility while being part of a tight-knit team dedicated to improving user experiences.

Fetch is committed to the professional growth of its Group Product Designers through continuous education programs, mentorship opportunities, and financial support for further learning. You’ll have access to a budget of $10,000 annually for education reimbursement, alongside opportunities to lead training sessions within your team and be part of a diverse range of employee resource groups.

Fetch offers competitive compensation, including a base salary range of $189,000 to $211,000 and stock options for all employees. Additional benefits include a dollar-for-dollar 401k match up to 4%, comprehensive medical, dental, and vision plans, flexible PTO, and participation in employee resource groups aimed at fostering an inclusive workplace. Fetch aims to ensure all employees feel healthy, happy, and secure in their roles.

When answering this question, outline your design process step-by-step, covering aspects like user research, ideation, prototyping, and usability testing. Be sure to mention specific tools you use, like Figma, and explain how you gather user feedback to inform your designs. Show your ability to adapt based on user needs and how you collaborate with partners throughout the process.

Prepare to discuss how you follow design blogs, attend webinars, and participate in design communities, as well as other resources you leverage to stay on top of industry changes. Illustrate how you use this knowledge in your work at Fetch, ensuring that your designs are not only innovative but also relevant to users.

When discussing a past failure, be honest yet constructive. Explain what the project was, what went wrong, and how you addressed it. Highlight what you learned from the experience and how it improved your skills and perspectives on design. This demonstrates resilience and a commitment to growth.

Discuss methodologies such as user interviews, surveys, and usability tests, explaining how you analyze feedback to identify patterns and areas for improvement. Provide examples of how you've implemented changes based on user input and the positive impact it had on the design outcome.

Emphasize the importance of open communication and regular meetings with stakeholders, product managers, and engineers. Share examples where you successfully facilitated collaboration, such as workshops or brainstorming sessions, ensuring that all perspectives are considered in the design process.

Be prepared to detail a specific project, your role in leading the team, and how you delegated tasks while fostering a collaborative environment. Talk about the outcomes of the project, how you supported individual designers, and how you ensured alignment with company goals.

Discuss your approach to creating a design system, focusing on consistency, accessibility, and user needs. Explain how you involve team members in the development process and use documentation to ensure clarity across the organization, including how a well-structured design system can enhance quality.

Outline the KPIs and metrics you consider for assessing design success, such as user engagement, conversion rates, or qualitative feedback. Be ready to discuss specific examples of how you’ve used data to inform design decisions at previous jobs.

Explain your approach to resolving disagreements, focusing on active listening and facilitating open discussions. Share your belief in valuing differing opinions to achieve the best outcome and how you help team members reach a consensus through constructive debate.

Craft an answer that shows your passion for Fetch's mission and culture. Highlight aspects of the company that excite you, such as their commitment to innovation, user-focused design, and the opportunity to impact millions. This reflects your enthusiasm and alignment with Fetch's values.