Director of Product Management (Digital Assets)

Job Description:

The Role

Fidelity Labs is looking for a Product Lead to drive the vision, development, and execution of a B2B Digital Assets API platform. You will be responsible for defining the product strategy, working closely with engineering, design, and business teams. This role is ideal for someone with a technical background who has transitioned into product management, particularly with experience in API platforms and digital asset/crypto expertise.

The Value You Deliver

• Define and own the product roadmap, aligning it with business goals and market opportunities. Translate sophisticated business requirements into clear, actionable product features.
• Own the end-to-end product development lifecycle, collaborating with engineering teams to design and launch new features. Prioritize backlogs and ensure that the development aligns with technical and business goals.
• Customer-Focused Innovation: Work closely with customers to identify key struggles, gather feedback and implement solutions that drive user adoption and retention.
• Serve as the key liaison between engineering, design, operations, and external partners to ensure successful product delivery and alignment across all departments.
• Market Insights & Competitive Analysis: Stay current of industry trends, particularly in the crypto and API development space, and use insights to guide product strategy. Conduct competitive analysis to ensure the product stays ahead of market demands.
• Data-Driven Decisions: Implement a data-driven approach to product development, using analytics and user feedback to continuously improve the product.

The Experience and Skills You Bring

• Technical Background: Hands-on experience in engineering or software development, ideally with a focus on API platforms and digital assets.
• Product Management Expertise : At least 5 years of product management experience, with a strong track record in building and scaling technology platforms or SaaS products. Experience in startups or fast-paced environments is highly desirable.
• Crypto Expertise: Deep understanding of the crypto ecosystem, including blockchain, exchanges and DeFi trends. Passion for the digital asset space and a desire to shape the future of financial technology.
• Startup Mentality: Comfortable navigating ambiguity and shifting priorities. You have experience in environments where speed, adaptability, and innovation are critical to success.
• Customer-Centric Attitude: Proven experience working closely with users to drive product decisions, from gathering insights to defining requirements and launching user-friendly features.
• Leadership Skills: Ability to lead cross-functional teams and influence without authority. You thrive in a collaborative environment and can communicate effectively with both technical and non-technical teams.
• Analytical & Problem-Solving Skills: You are comfortable using data to inform decisions, identify product opportunities, and make a measurable impact on user engagement and satisfaction.

Preferred Qualifications:

• Crypto Product Experience: Direct experience working on crypto-related products or platforms.
• API Development: Familiarity with building or managing products that rely on APIs, particularly in the FinTech or financial services industry.

The Team

We are Fidelity Labs, Fidelity Investments’ in-house software incubator and digital studio. Founded in 2005, Fidelity Labs has played a critical role in driving growth and innovation for the firm. The Fidelity Labs organization has a portfolio of new businesses and is constantly prototyping concepts for Fidelity’s next new ventures.

Fidelity Labs is a dynamic workplace that combines the best parts of startup life—building from scratch, adapting quickly, and moon-shot ambition—with the scale and stability of an industry leader. Learn more at labs.fidelity.com .

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

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We welcome those with experience in jobs such as Retail Sales Representative, Residential Real Estate Agent, and Accounts Payable Clerk and others in the Accounting and Finance to apply.