Senior Systems Analyst - job 2 of 2

As a Senior Systems Analyst at Fidelity, your primary responsibilities will include understanding application components, developing and authoring solution requirements, optimizing existing systems, and collaborating with both technology and business teams. You'll also work on troubleshooting production incidents and producing important artifacts like business flow diagrams.

To qualify for the Senior Systems Analyst position at Fidelity, you should have a Bachelor's degree in Computer Science or a related field, with over five years of professional experience in a systems analyst capacity. Proficiency in SQL, Agile methodologies, and experience with tools like JIRA is essential.

At Fidelity, teamwork is essential for a Senior Systems Analyst. You'll coordinate with diverse teams, ensuring the flow of requirements from business to technology and advocating for solutions that address business needs. Strong interpersonal and leadership skills are vital, even without direct authority over others.

Senior Systems Analysts at Fidelity utilize a range of tools and technologies including SQL management tools, REST and SOAP APIs, Agile methodologies, JIRA, and production incident analysis tools like Splunk. Familiarity with behavior-driven development tools like Gherkin/Cucumber is also advantageous.

Fidelity offers a hybrid work environment, combining onsite collaboration every other week with the flexibility of remote work. This approach helps to maintain a strong team culture while also enabling you to work effectively from home.

Highlight specific SQL projects where you've optimized databases or written complex queries. Explain your understanding of relational databases and how your skills contribute to data analysis and reporting needs.

Discuss your strategies for communication, such as using clear and simple language, asking the right questions, and ensuring you understand their needs. Emphasize the importance of building relationships and trust with stakeholders.

Share your experience working in Agile environments, including specific methodologies like Scrum. Discuss your role in sprints, daily stand-ups, and how you collaborated with the team to ensure project success.

Provide a detailed instance of a complex problem, explaining how you analyzed it, the steps you took to resolve it, and the outcome. Highlight your analytical skills and your ability to work under pressure.

Describe your approach to creating clear, concise, and comprehensive documentation. Provide examples of artifacts you've produced, such as user stories and specifications, and explain how they facilitated project understanding.

Emphasize your ability to tailor communication to your audience's knowledge level. Discuss how you bridge gaps by translating technical jargon into understandable concepts that stakeholders can relate to.

Talk about your prioritization methods, such as assessing project impact and urgency. Mention communication techniques and your approach to negotiating with stakeholders to reach mutually beneficial solutions.

Discuss the tools you’re familiar with, like JIRA for Agile project management, and explain how they help streamline processes, improve team collaboration, and enhance project visibility.

Mention your commitment to continuous learning through online courses, workshops, and staying active in professional communities. Share how you apply new knowledge and skills to your work at Fidelity.

Describe your systematic approach to troubleshooting, including issue identification, analysis, and resolution steps. Share your experience using tools like Splunk to monitor incidents and report on actions taken.