Field Service Technician - job 3 of 3

• Performs preventative maintenance and general maintenance on AGS gaming equipment
• Completes all reports and paperwork in a timely manner
• Performs technical procedures on both slot machine and table game equipment
• Troubleshoots and repairs service incidents in a timely manner and escalates as necessary
• Keeps parts inventory current
• Participates in a weekly on-call rotation with other technicians in territory
• Provides “best in the business” customer service
• Adheres to all safety guidelines during work hours, as set forth by AGS

• High School diploma or GED required
• Must be at least 21 years’ old
• Current driver’s license and vehicle insurance is mandatory
• Entry level, gaming experience is not necessary, but is a plus
• Must have 2 years’ experience in electronics and/or computer networking
• Requirement to obtain licensing approval by tribal and/or state gaming regulators
• Basic computer skills required; May need to use all tools from Microsoft Office suite (primarily Word, Excel, Outlook)
• Understands basic AC/DC electronics
• Basic understanding of computer networking
• Sound problem-solving skills, organizational skills and attention to detail
• Positive attitude, teamwork mentality
• A flexible schedule may be required, with the ability to work early mornings, nights, weekends, and holidays as needed

Headquartered in Las Vegas with offices and employees around the world, AGS (NYSE: AGS) is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, but our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners. AGS’ award-winning employee culture is unmatched among gaming equipment suppliers. The Company has won numerous awards for its employee experience, including being named four years in a row (2020, 2019, 2018, 2017) to the prestigious ‘Best and Brightest Companies to Work For in the Nation® and ‘Atlanta’s Best and Brightest Companies to Work For®; winning ‘Top Workplaces Nevada’ and ‘Top Workplaces Atlanta’; and earning Glassdoor’s ‘Best Places to Work’ Employees’ Choice Award 2020 based on confidential, unsolicited employee reviews.