Internal Monitoring Associate

As an Internal Monitoring Associate at First Help Financial, your key responsibilities include developing and executing quarterly Internal Monitoring Reviews, assessing risks and controls, and collaborating with various management teams to identify concerns and areas for improvement. You'll also perform testing of internal controls and compliance with company policies, preparing detailed reports of findings and recommendations to present to management, all of which play a crucial role in ensuring our compliance standards are met.

To qualify for the Internal Monitoring Associate position at First Help Financial, you should hold a Bachelor’s Degree in Business, Finance, or a related field and possess previous experience in consumer lending, particularly within servicing and collections. Strong analytical skills, outstanding communication abilities, and a keen attention to detail are also essential to thrive in this role.

Yes, the Internal Monitoring Associate role at First Help Financial requires occasional domestic travel. You may need to travel for up to one week, twice annually for company-sponsored training and team-building initiatives. This travel helps to enhance collaboration and engagement within our growing team.

As an Internal Monitoring Associate at First Help Financial, you can expect a comprehensive benefits package including competitive health insurance options, paid vacation, 401(k) matching, tuition reimbursement, and a vibrant work culture that promotes growth, recognition, and work-life balance. These perks are designed to support not only your professional development but also your personal well-being.

First Help Financial promotes a diverse and inclusive company culture that fosters collaboration, innovation, and respect for all employees. As an Internal Monitoring Associate, you'll be part of a team that values hard work while also enjoying a healthy work-life balance, providing the ideal environment for both productivity and personal fulfillment.

To develop Internal Monitoring Reviews at First Help Financial, I would start by conducting a thorough risk assessment to identify potential vulnerabilities in our operations. Collaborating with different departments would be crucial, as I’d gather input on existing controls and concerns. I would then design tailored monitoring procedures that prioritize critical areas and outline specific tests to evaluate compliance effectively.

In my previous role, I noticed a trend in transaction anomalies that could signify a compliance risk. I immediately dug deeper into the data, gathering evidence and analyzing patterns. After confirming my findings, I collaborated with the management team to develop a detailed report, identifying actionable steps for remediation and enhancing internal controls to prevent future issues.

I leverage various analytical tools, such as data visualization software and compliance management systems, to facilitate internal monitoring. Additionally, I utilize methodologies like risk-based assessments and systematic testing to ensure that our monitoring processes are not only effective but also efficient in detecting potential issues.

In a fast-paced environment like First Help Financial, I prioritize tasks by evaluating risk levels and deadlines. I often use to-do lists and project management tools to keep track of ongoing projects while ensuring that communication with my team is seamless. This efficient management style helps me meet important deadlines without compromising quality.

When communicating difficult findings to leadership, I believe in being straightforward yet tactful. I would prepare a comprehensive report that clearly outlines the issues identified, supporting data, and potential solutions. During the presentation, I would remain calm and consider their perspectives, fostering a constructive dialogue about steps forward.

I have solid experience in transaction analysis from my previous positions in consumer lending. I regularly conducted reviews of transactional data to identify patterns and anomalies. My approach involves meticulous attention to detail while gathering evidence to substantiate any findings, which strengthens compliance and internal monitoring initiatives.

In a recent audit, I discovered discrepancies in transaction reports that indicated possible non-compliance. My keen attention to detail allowed me to investigate further, leading to the identification of a procedural error. By promptly addressing it, my team was able to implement corrective measures and prevent potential sanctions.

Compliance in the consumer lending industry is crucial to protect both the company and its clients. It ensures adherence to laws and regulations, fostering trust and transparency in lending practices. By prioritizing compliance, we minimize risks and promote ethical behavior, contributing to positive community relations and sustainable business growth.

To stay updated on compliance regulations related to auto loans, I regularly subscribe to industry newsletters and join professional forums and associations. Participating in webinars and training sessions is also part of my approach, ensuring that I am well-informed about any changes in legislation or best practices relevant to my role at First Help Financial.

I am motivated to work in compliance at First Help Financial because I believe in the company’s mission of serving underserved communities while maintaining high ethical standards. Contributing to an organization that prioritizes integrity and transparency resonates with me, and I take pride in the role compliance plays in strengthening the trust of our customers and partners.