Job Description
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
FIS is a leading global provider of technology solutions for banks, capital markets firms and corporations. The company has over 55,000 people around the world who are dedicated to advancing the way the world pays, banks, and invests. FIS helps their clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers.
The FIS Enterprise Account Management Team is a senior level, horizontal sales force that is tasked with developing and growing FIS’ relationship with key Enterprise clients.
What you will be doing
The VP, Enterprise Account Management role is a high-profile position at FIS that has prominent visibility both internally and externally with senior level executives. You will be responsible for leading a team of Enterprise Account Managers and Segment Account Managers on initiatives to drive growth, retention and overall client satisfaction through account planning, opportunity development, sales and revenue retention.
The team consisting of 6 – 8 Account Managers is focused on the top accounts across FIS’ solutions and services within the North American market, with a focus on the Corporate client segment. Key solutions within this group include Treasury, Payments, Office of the CFO, Lending, Data, Risk & Compliance amongst others.
Key Responsibilities include:
• Attain and exceed your team’s annual sales, renewal and revenue targets
• Grow and manage pipeline based on your team’s sales targets and defined performance goals
• Achieve revenue retention goals (maximizing renewal values while minimizing attrition rates)
• Leading your team and directly engaging named accounts to develop and expand executive relationships
• Recruitment, development and retention activities for the Enterprise Account Manager team
• Appropriately leveraging company resources and senior executives to achieve sales and revenue objectives
• Assisting with and conducting sales campaigns with your team
• Regularly engage with senior sales and business leadership on progress against defined objectives, business opportunities, and needs of your team and customers
• Coach and support the team, and where appropriate directly lead active engagement in negotiating and bringing sales to a successful conclusion
• Ensure high-quality customer relationship management, demonstrating customer-sensitive practices within accounts to support trust in FIS
What you bring
• Strong knowledge of products and services within financial technology, as well as a broad understand of the competitor landscape, expertise in positioning and selling enterprise level solutions
• An experienced people manager, who enjoys training and mentoring others
• A results focused sales professional, with a passion for meeting and exceeding targets
• Business acumen, including account planning and sales forecasting skills
• A strong collaborator in a shared account environment, working across the organisation to win as one team
• 10+ years of sales experience, including leadership roles within financial/technology/software environments
Added bonus if you have
• Experience with strategic account management into large complex accounts
• Well-versed in effectiveness techniques and strategies for running enterprise account management programs
What we offer you
• A modern, international work environment and a dedicated and motivated team
• A variety of career development tools, resources and opportunities
• A fantastic range of benefits designed to help support your lifestyle and wellbeing
• A work environment built on collaboration, flexibility and respect
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Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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