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HR Ops Generalist

About Fluence: Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com.

 

OUR CULTURE AND VALUES


We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.


We are Leading

Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.


We are Responsible

Fluence is defined by its unwavering commitment to safety, quality, and integrity.


We are Agile

We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.


We are Fun

We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. 


ABOUT THIS POSITION


Location: Hybrid (2-3 days a week in office) in Arlington, VA


The HR Operations Generalist plays a key role in supporting HR operations, ensuring that HR processes run smoothly and efficiently. This role covers a broad range of HR functions, including employee data management, benefits administration, payroll coordination, compliance, and providing general support to employees and managers. The ideal candidate will have a strong attention to detail, excellent organizational skills, and a customer service mindset.

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Key Responsibilities


HR Operations and Administration:

Auditing employee information in Workday and ADP, ensuring data integrity and escalating to Payroll when data changes are needed (U.S.).

Generate and analyze reports from HR systems to support compliance and decision-making needs.

Serve as a subject matter expert for Workday and ADP functionality, troubleshooting issues, and recommending process improvements

Assist employees with benefit inquiries, escalating issues to the Benefits team when necessary.


Payroll Support:

Verify payroll inputs, including one-time payments, deductions, and adjustments, to ensure accuracy.


Compliance:

Support management with ensuring compliance with federal, state, and local employment laws and company policies.

Support audits of employee documentation and assist in responding to unemployment claims and garnishments.


HR Systems and Reporting:

Run regular and ad hoc reports from HR systems to support business needs.

Analyze data for trends and provide insights to HR leadership for decision-making.


Employee Tier 1 Question Support:

Act as a point of contact for employee inquiries, providing first-level guidance on HR policies and procedures.

Escalate more complex employee relations issues to the HR Business Partner team as necessary.


Project Support:

Assist with HR projects, including policy development, process improvements, and HR systems implementations.

Collaborate with cross-functional teams to support ongoing HR initiatives.


What does the ideal candidate bring to Fluence:
  • Bachelor’s degree in human resources, Business Administration, or a related field.
  • 2-4 years of experience in an HR role, preferably with exposure to HR operations.
  • Strong knowledge of HR processes, employment laws, and best practices.
  • Experience with HRIS systems (ADP, Workday, or similar) and proficiency in Microsoft Office Suite.
  • Excellent communication and interpersonal skills.
  • High attention to detail and strong organizational skills.
  • Ability to handle sensitive information with discretion.
________________________________________
  • Preferred Skills
  • Manage multiple tasks and deadlines effectively, ensuring that priorities are met without compromising quality.
  • Support cross-functional HR initiatives and projects as assigned.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Handle multiple responsibilities simultaneously, maintaining quality and timeliness in deliverables.
  • Approach additional tasks or special projects with a positive and solution-oriented attitude


At Fluence we are dedicated to building a diverse, inclusive, and authentic workplace; if you are excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply!

 

Unlimited PTO

Medical, Dental, Vision, Life and Pet Insurance

Generous 401K Match

Annual Bonus Incentive

 

#energy #sustainability #inclusionmatters

 

 

Follow Fluence on LinkedIn:  Fluence LinkedIn

Fluence Career Page: Fluence Careers

 


Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status. 

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$60000K
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What You Should Know About HR Ops Generalist, Fluence

Meet Fluence, the innovative leader transforming our energy landscape! As an HR Ops Generalist based in Arlington, VA, you’ll be at the heart of our mission, ensuring that our HR operations run smoothly and effectively. This hybrid role invites you to flex your organization skills while supporting a variety of HR functions like employee data management, payroll coordination, and benefits administration. You’ll play a vital part in maintaining the integrity of our payroll systems like Workday and ADP while also being a go-to person for employees seeking guidance on HR policies. We’re looking for someone with 2-4 years of HR experience, a knack for compliance, and an eye for detail. If you’re excited about supporting a diverse and inclusive workplace and thrive in a fast-paced environment, we’d love for you to join our team. At Fluence, we believe that creativity and teamwork drive our success, and we can’t wait to see what you’ll bring to our fun and dynamic culture.

Frequently Asked Questions (FAQs) for HR Ops Generalist Role at Fluence
What are the main responsibilities of the HR Ops Generalist at Fluence?

As an HR Ops Generalist at Fluence, your responsibilities include managing employee data in systems like Workday and ADP, coordinating payroll activities, handling benefits administration, ensuring compliance with employment laws, and providing support for various HR processes. You will also serve as a key contact for employee inquiries and assist in various HR projects.

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What qualifications do I need to become an HR Ops Generalist at Fluence?

To qualify for the HR Ops Generalist position at Fluence, you should hold a Bachelor’s degree in human resources or a related field and have 2-4 years of experience in HR operations. Familiarity with HRIS systems, strong organizational abilities, and excellent communication skills are essential.

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How does Fluence support employee development for HR Ops Generalists?

Fluence is committed to fostering an inclusive workspace that emphasizes continuous learning. As an HR Ops Generalist, you will have opportunities for professional development through various HR projects, training programs, and collaborative initiatives that support your career growth.

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What should I expect from the work environment as an HR Ops Generalist at Fluence?

Fluence promotes a supportive and collaborative work culture. As an HR Ops Generalist, you'll work in a hybrid environment, balancing time between the office in Arlington and remote work, where you can interact and contribute to a team that values creativity, diversity, and fun.

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How does the HR Ops Generalist role contribute to Fluence's mission of sustainability?

The HR Ops Generalist plays a crucial role in upholding Fluence’s values by fostering an inclusive and efficient workplace. By managing HR processes effectively, you help support the teams that are leading the way in energy storage and optimization, contributing to a sustainable future.

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Common Interview Questions for HR Ops Generalist
Can you describe your experience with HRIS systems as an HR Ops Generalist?

In your response, highlight specific HRIS systems you have worked with, like Workday or ADP. Emphasize your proficiency in managing employee data and generating reports, and discuss how your skills contribute to streamlining HR processes and supporting compliance.

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How do you ensure data integrity in HR systems?

Talk about your strategies for auditing employee information and the importance of accuracy in payroll and compliance. Mention any specific procedures you follow to identify and correct discrepancies in data.

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Describe a time you improved an HR process or system.

Use the STAR technique to outline the situation, task, action, and result. Share a concrete example where you identified inefficiencies and implemented changes that led to better handling of HR functions or enhanced employee satisfaction.

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What steps do you take to maintain confidentiality in HR?

Discuss the protocols and practices you follow to ensure sensitive employee information is secure. Mention your understanding of legal and ethical responsibilities regarding confidentiality in handling HR matters.

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How would you handle a complex employee relations issue?

Describe your approach to problem-solving and diplomacy. Highlight your communication skills and discretion in dealing with sensitive situations, and emphasize your commitment to escalating issues to the appropriate HR teams as needed.

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Can you give an example of how you've supported compliance with employment laws?

Share an instance when you were involved in ensuring compliance, such as conducting audits or preparing documentation for regulatory requirements. Focus on your understanding of relevant laws and how your actions helped the organization stay compliant.

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How do you prioritize multiple HR tasks and deadlines?

Explain your time management strategies and tools you employ to stay organized. Discuss how you assess priority based on urgency and impact, and provide an example of how you've successfully managed competing deadlines.

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What would you do to foster a positive workplace culture?

Emphasize the importance of inclusivity, respect, and teamwork. Share specific initiatives or activities you've contributed to in past roles that promoted a welcoming and positive work environment.

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How do you stay current with HR trends and best practices?

Mention any professional development activities you engage in, such as attending HR conferences, webinars, or reading industry publications. Discuss how you incorporate new knowledge and best practices into your role.

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What motivates you to work in HR?

Reflect on aspects of HR that resonate with you, such as helping employees succeed, supporting diversity and inclusion initiatives, and being part of a team that fosters a positive work environment. Share your passion for making a meaningful impact in the organization.

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Our mission is to create a more sustainable future by transforming the way we power our world. Energy storage is critical to this transformation, yet today the market is fragmented and customers face the challenge of finding a trusted technology p...

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Full-time, hybrid
DATE POSTED
December 20, 2024

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