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Manager, Management

Heidrick & Struggles (Nasdaq: HSII) is a premier provider of global leadership advisory and on-demand talent solutions, serving the senior-level talent and consulting needs of the world's top organizations. In our role as trusted leadership advisors, we partner with our clients to develop future-ready leaders and organizations, bringing together our services and offerings in executive search, diversity and inclusion, leadership assessment and development, organization and team acceleration, culture shaping and on-demand, independent talent solutions.Heidrick & Struggles pioneered the profession of executive search more than 70 years ago. Today, the firm provides integrated talent and human capital solutions to help our clients change the world, one leadership team at a time.Job Description:The Role:The Manager, North America Benefits will be responsible for all aspects of the health, welfare, and retirement savings programs in the U.S. and Canada, ensuring compliance with regulations, cost-effectiveness, and the overall success of the programs. The incumbent works closely with HR, finance and other internal and external partners, and directly manages a Benefits Specialist.Responsibilities:• Benefits Program Administration:• Manage the operations of benefits, including medical, dental, vision, life insurance, disability, 401(k), RRSP/DPSP, leaves of absence, wellness programs, and other employee perquisites.• Provide project management for key activities such as annual renewals, open enrollment, and plan document, summary plan description and required legal notice updates.• Develop and manage benefits budget, ensuring expenses are within budget and aligned with forecasts. Review and approve payments for benefit invoices.• Maintain Workday Benefits Module and ensure proper life event management and payroll interfaces.• Use data insights to make recommendations for changes and to ensure benefit plans are competitive, cost-effective, and aligned with both employee company objectives.• Collaborate with internal and external partners to deliver benefits as intended, resolve issues, and drive continuous improvements to enhance operational efficiency and the employee experience.• Vendor Management:• Manage benefits brokers and vendors, addressing escalations, and serving as the lead for relationship oversight, compliance with applicable legislation and contracts, and assorted projects.• Assist with benefit RFPs and vendor selection, contract review/negotiation and performance guarantee enforcement.• Compliance & Regulatory Oversight:• Stay current on federal and state regulations, including ERISA, COBRA, HIPAA, and FMLA, and ensure the company’s benefits programs comply with all applicable laws.• Manage the preparation of and ensure timely filing/distribution of regulatory requirements such as 5500s, SARs, legal notices, ACA forms, etc.• Lead the management and reporting of benefits audits, including internal audits and external regulatory reviews.• Attend and prepare materials, as needed, for benefits governance committee meetings.• Employee Communication &Education:• Develop and deliver communications regarding benefit programs to increase awareness and improve plan participation.• Conduct employee education sessions, webinars, and 1:1 consultations, as necessary, to help employees navigate, make informed decisions about, and optimize the value of, the benefits programs.• Drive and implement enhancements to our benefits tools, technologies and communication to support the user experience.• Leadership:• Provide leadership, direction and support to the Benefits Specialist.• Indirectly lead our benefits vendors to drive maximum value from our partnerships.• Serve as the North America benefits subject matter expert.• Serve as lead benefits contact for M&A activity.Required Qualifications:• Bachelor’s degree• Minimum of five years’ progressive North America benefits experience and one to two years of people management experience.• Solid knowledge of health, retirement, disability and leave plans, self-insured benefits, and applicable regulations.• Strong analytical skills, sense of urgency, attention to detail and accuracy, well-organized and able to…
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$108K
$134K

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What You Should Know About Manager, Management, Heidrick & Struggles

At Heidrick & Struggles, we are looking for a dynamic Manager, Management to join our team in beautiful Miami, FL. This role is perfect for someone passionate about health and welfare benefits and eager to lead initiatives that enhance employee well-being across North America. You’ll be responsible for the comprehensive management of our benefits programs, which include medical, dental, 401(k), and wellness initiatives. Collaborating closely with HR and finance, you will ensure our offerings not only comply with regulations but are also cost-effective and beneficial for our employees. As you navigate through annual renewals and open enrollment periods, your project management skills will shine. You’ll also oversee a dedicated Benefits Specialist, guiding them and ensuring our programs exceed organizational objectives. Staying current with industry regulations such as ERISA and COBRA, you’ll ensure our compliance and file necessary reports. Beyond administration, you’ll also engage with our employees, leading educational sessions and improving communication around our benefit programs. If you’re ready to take charge of our North America benefits strategy and make a significant impact on our organization and its people, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Manager, Management Role at Heidrick & Struggles
What are the main responsibilities of the Manager, Management at Heidrick & Struggles?

The Manager, Management at Heidrick & Struggles is responsible for overseeing the health and welfare benefits programs, including medical, dental, and retirement savings plans. This role includes managing daily operations, ensuring compliance with regulations, and leading annual renewals and open enrollment activities. The Manager also works closely with HR and finance to keep costs aligned with budget forecasts and provides leadership to the Benefits Specialist.

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What qualifications are required for the Manager, Management position at Heidrick & Struggles?

Candidates for the Manager, Management at Heidrick & Struggles need a Bachelor’s degree and a minimum of five years of progressive benefits experience in North America, including one to two years in a people management role. Solid knowledge of health, retirement, and disability plans, as well as relevant regulations, is crucial.

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What type of experience does Heidrick & Struggles value for the Manager, Management role?

Heidrick & Struggles values candidates with extensive experience in managing employee benefits programs. The ideal candidate should demonstrate strong analytical skills, a sense of urgency, and attention to detail, as well as the ability to work collaboratively across departments to enhance organizational benefits.

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How does the Manager, Management at Heidrick & Struggles communicate benefits information to employees?

The Manager, Management at Heidrick & Struggles proactively develops and delivers communications regarding benefits programs to ensure employees understand their options. This includes conducting employee education sessions, webinars, and individual consultations to help optimize the benefits experience for all team members.

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What leadership qualities does Heidrick & Struggles look for in their Manager, Management?

The Manager, Management position at Heidrick & Struggles requires strong leadership capabilities, including the ability to support and guide team members. The ideal leader should effectively manage vendor partnerships, advocate for enhancing operational efficiencies, and serve as the North America benefits subject matter expert.

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Common Interview Questions for Manager, Management
Can you describe your experience managing employee benefits programs?

When answering this question, focus on specific programs you have managed, emphasizing your role in compliance, budgeting, and employee engagement. Show how your management of these programs has positively impacted employee satisfaction.

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How do you ensure compliance with benefits regulations in your role?

Discuss your methods for staying informed about regulations such as ERISA and COBRA. Describe your process for implementing compliance measures and how you handle filing necessary documentation and audits.

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What strategies do you use to improve communication about benefits with employees?

Talk about tactics you've employed to enhance communication, such as creating informative resources, holding educational sessions, and utilizing technology to streamline information sharing, emphasizing real examples of success.

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How do you manage relationships with benefit vendors?

Explain your approach to vendor management, including how you evaluate performance, conduct negotiations, and ensure adherence to contract terms. Provide examples of how you’ve resolved vendor-related issues effectively.

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What is your approach to developing a benefits budget?

Illustrate your budgeting process, detailing how you forecast expenses, consider employee needs, and track expenditures throughout the year. Mention any tools or software you utilize for budget management.

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How do you keep your benefits programs competitive?

Describe how you use data insights and employee feedback to assess and improve benefits offerings, ensuring they remain attractive to current and prospective employees. Stress your commitment to continuous improvement.

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Can you give an example of a successful benefits initiative you led?

Share a specific example of a benefits initiative where you played a key role, focusing on the challenges faced, your strategic actions, and the positive outcomes achieved for both employees and the organization.

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How do you handle employee questions and concerns regarding benefits?

Detail your approach to addressing employee inquiries effectively and empathetically. Mention how you utilize one-on-one consultations and educational sessions to empower employees to understand their benefits better.

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What role does data analysis play in your benefits management approach?

Discuss how you leverage data analytics to support decision-making for benefits programs. Explain how data insights influence program adjustments and enhancements to meet employee needs effectively.

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How would you lead your team to optimize the benefits experience for employees?

Articulate your leadership philosophy and how you would create a collaborative environment with your team. Emphasize setting goals related to employee satisfaction and engagement with benefits offerings.

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Full-time, on-site
DATE POSTED
December 8, 2024

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