IT Director – Americas Facilities and Global Networking

About Fluence: Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com.

OUR CULTURE AND VALUES

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

We are Leading

Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

We are Responsible

Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We are Agile

We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We are Fun

We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. 

ABOUT THE POSITION

Location: Mountain View, CA (Hybrid)

The IT Director - Americas Facilities and Global Networking is a pivotal role responsible for ensuring the seamless operation and support of local IT services, end point management, and global networking strategies. This individual will oversee in-person IT support, manage Audio/Visual equipment, and provide executive white-glove services. Additionally, the role involves defining and implementing end point management strategies, policies, and tools, as well as developing and maintaining the global network topology and architecture. The IT Director will ensure the organization's IT infrastructure is robust, secure, and capable of supporting business objectives across the Americas and globally.

Key Responsibilities Include:

•Local Site Support

o Develop and implement policies and procedures for local site IT support.

o Manage a team in charge of in-person walk-up IT support for local sites (Americas).

o Ensure efficient and effective management of Audio/Visual (A/V) equipment (Americas).

o Provide executive white-glove IT support, ensuring high-level service for senior leadership.

•End Point Management

o Define and manage the global strategy for end point management.

o Ensure proper lifecycle management of end point devices, including procurement, deployment, maintenance, and decommissioning.

o Develop and enforce policies related to end point management, ensuring security and compliance.

o Select and manage tools for end point management, ensuring they meet organizational needs and standards.

•Global Networking Strategy

o Develop and oversee the global networking strategy, ensuring alignment with organizational goals and objectives.

o Establish and enforce policies related to global networking, ensuring security, performance, and compliance.

o Design and maintain the global network topology and architecture, ensuring reliability, scalability, and efficiency.

o Collaborate with regional IT teams to ensure seamless integration and operation of the global network.

• Bachelor's Degree in Computer Science, Information Technology or related field required;
• Master's degree in business, science or technology, preferred;
• At least 8-10 years of experience with IT networking and infrastructure solutions, with at least 5 years in a senior leadership role.
• Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.
• Strong leadership skills, including the ability to lead and motivate a team, delegate tasks effectively, and make decisions.
• Strong expertise in project tracking and execution, and leading inter-organization change to increase efficiency through implementation of technology. 
• Proven track record of successful vendor management and software licensing negotiations.

Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.