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Event Sales Manager - Chicago, IL

At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests and our communities.

We believe better futures start when we bring our best to the table every day to Feed a Purposeful Future – starting with our team members. We feed our teams with fulfilling job opportunities, making space around the table so everyone feels welcome. At Fogo, we’ll provide you with a fulfilling career with professional and personal growth opportunities at every level. Our values of teamwork, integrity, excellence, humility and Deixa Comigo (we’ve got you!) are more than just words, it’s how we do things every day.

Now Hiring / Immediately Hiring:
Sales Manager/Private Event Manager

In this role you will:

  • Grow sales through active prospecting of targeted businesses, organizations, associations, and event planning for groups of 15 or more in assigned restaurant.
  • Enter all prospects, contacts, accounts and booking information in the CRM (Tripleseat) and enter basic reservation information in Open Table for booked parties greater than 15.
  • Maintain weekly updates and details on current leads through Tripleseat, and convert those leads to bookings, accounts, and contacts.
  • Act as primary contact for all group clients, ensuring completion of event details and client satisfaction.
  • Manage the booking process to obtain client signatures on CRM-generated contracts and event order forms to confirm bookings.  Update documents and Operations with changes.
  • Develop quarterly sales plans and solicit new customer relationships while maintaining existing relationships in their restaurant. 
  • Full cycle sales management, including following proper accounting procedures.
  • Understand and be able to speak to the business on a weekly basis and being able to forecast three months in advance.
  • Attend and take part in all company-related trainings, including weekly, quarterly, and annual meetings.
  • Strategize with the General Manager and restaurant to:
    • Source, plan, and execute local store marketing activities.
    • Create profitable bookings using the yield and all other tools provided to make aligned business decisions.
    • Drive overall traffic.
  • Attending networking events and other public events as a brand ambassador and fostering relationships with individuals and corporations to drive sales and increase revenue.
  • Maintains company values of integrity, professionalism, and next-level service by communicating with guests in a professional manner, being punctual for appointments, returning phone calls promptly, and all other business courtesies.
  • Effectively schedule and be present for all guest site tours and communicate with the restaurant management team.
  • Availability to host in-store Fogo marketing events.
  • Ability to work Live Chat 3-4 times a month.
  • Ability to be on-site at the home restaurant a minimum of 5 days a week and able to work the necessary hours to perform all duties and responsibilities in a timely manner.
  • Other duties and responsibilities as assigned by GM, AD, and DOS.
     

Competencies

  • Decisive Judgment - Make good decisions in a timely and confident manner.
  • Driving for Results - Challenge and push the organization and yourself to excel and achieve.
  • Guest Focus - Anticipate guest needs and design, promote, or support the delivery of products and services that exceed guest expectations.
  • Resilience - Effectively deal with work-related problems, pressure, and stress in a professional and positive manner.
  • Persuading to Buy - Effectively convince people by knowing how to position the product and understanding the audience. Change methods of persuasion to match specific potential buyers.
  • Negotiation - Identify the needs and motives of all parties involved and work towards mutually beneficial agreements.
  • Presentation Skills - Have the skills to communicate to an audience in a formal setting.
  • Business Acumen - Understand general business and financial concepts, understand the company’s business, and use both general and specific knowledge to be effective.

Education, Experience & Travel Required

  • High School Diploma or equivalent.
  • Bachelor’s degree preferred.
  • 2+ Years of Sales or relevant experience.
  • Experience in the Restaurant / Attraction industry preferred.
  • Up to 10% travel required.

Computer Skills

  • Administrative Skills – must be able to keep up with paperwork, accounting procedures, multi-tasking, and high level of organization.
  • Proficient in Microsoft Office and various office applications.
  • Experience in Tripleseat and Open Table preferred.

Medical, Dental, and Vision insurance are available for full-time, hourly Team Members on the first of the month following 60 days of employment. Additionally, company-paid Life Insurance and Short-Term Disability are provided where allowed. We offer a comprehensive voluntary benefits package including Critical Illness, Hospital Indemnity, Accident Coverage, Permanent Life, and Pet Insurance.

Fogo de Chão is an Equal Opportunity & E Verify Employer

This position has a pay range that starts at 54,080.00 and goes up to 74,880.00. Your rate is dependent upon your relevant work experience.

Average salary estimate

$64480 / YEARLY (est.)
min
max
$54080K
$74880K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Event Sales Manager - Chicago, IL, Fogo

Are you ready to take the next step in your sales career? Join Fogo de Chão as an Event Sales Manager in Chicago, IL, where your passion for exceptional service and robust sales skills will shine! At Fogo de Chão, we are all about creating unforgettable dining experiences that showcase the art of Churrasco. In this role, you will have the opportunity to grow sales through strategic prospecting and nurture relationships with organizations seeking to host upscale events. You’ll manage the entire booking process, from securing contracts to ensuring every detail is perfect for groups of 15 or more. Our CRM system, Tripleseat, will be your best friend as you handle all client interactions and updates. You’ll even get to be a brand ambassador at networking events, connecting with potential clients and promoting our unique dining experiences. We want someone who can think critically and make decisions confidently while remaining focused on guest satisfaction. We're proud of our team-oriented environment that prioritizes integrity, professionalism, and next-level service. If you are excited about the possibilities of driving sales and brand recognition, you may just be the perfect fit for us at Fogo de Chão. We offer competitive pay, a supportive workplace, and growth opportunities where you can truly feed a purposeful future. If you're motivated, enthusiastic, and love being part of a welcoming team, come join us and let’s elevate events together!

Frequently Asked Questions (FAQs) for Event Sales Manager - Chicago, IL Role at Fogo
What are the responsibilities of the Event Sales Manager at Fogo de Chão in Chicago?

The Event Sales Manager at Fogo de Chão in Chicago is responsible for growing sales through active prospecting and managing events for groups of 15 or more. This includes maintaining client communications, handling contracts through our CRM, and developing sales plans to build new relationships while sustaining existing ones.

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What qualifications are required for the Event Sales Manager position at Fogo de Chão?

Fogo de Chão seeks candidates for the Event Sales Manager role who ideally possess a Bachelor’s degree and have at least 2 years of sales experience, preferably in the restaurant or event planning industry. Strong organizational skills and proficiency in CRM systems like Tripleseat are also preferred.

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How can the Event Sales Manager improve client relationships at Fogo de Chão?

To enhance client relationships, the Event Sales Manager at Fogo de Chão should focus on effective communication, personalized service, and consistently meeting or exceeding guest expectations while managing the details of each event to ensure client satisfaction.

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What does the Event Sales Manager at Fogo de Chão need to excel in?

The ideal Event Sales Manager at Fogo de Chão excels in decisive judgment, guest focus, and resilience. This role requires a strong ability to persuade clients to book events, negotiate contracts, and effectively present ideas to potential clients.

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What kind of training will the Event Sales Manager receive at Fogo de Chão?

Fogo de Chão provides comprehensive training for the Event Sales Manager, including weekly and quarterly meetings to enhance sales techniques, product knowledge, and strategies for successful event execution, ensuring you are well-prepared to meet the goals set for the role.

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Common Interview Questions for Event Sales Manager - Chicago, IL
Can you describe your experience with sales in the restaurant industry?

When discussing your experience, highlight specific sales achievements, techniques you've successfully implemented, and any familiarity with managing events. Relate how your experience aligns with Fogo de Chão's standards of guest satisfaction.

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How do you prioritize your tasks when managing multiple events at once?

Explain your approach to organization and prioritization, perhaps mentioning the use of tools like Tripleseat. Discuss how you ensure each event receives the attention it deserves while still meeting deadlines.

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What strategies would you implement to drive sales for Fogo de Chão?

Share your thoughts on building relationships with local businesses and organizations, attending networking events, and utilizing social media and marketing to promote event hosting at Fogo de Chão.

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How do you handle client complaints or issues during events?

Emphasize your commitment to guest satisfaction and describe a step-by-step approach to addressing complaints promptly and professionally to ensure the client's experience remains positive.

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What do you consider when forecasting sales for future events?

Discuss how you analyze past sales data, market trends, and client feedback to make informed forecasts. This is a great opportunity to demonstrate your business acumen.

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Can you describe a successful event you managed and what made it successful?

Outline a specific event that showcases your planning and execution skills. Highlight how you anticipated client needs, coordinated with different teams, and maintained communication to ensure everything ran smoothly.

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What do you think is the most important skill for an Event Sales Manager?

Mention skills such as effective communication, negotiation, and an understanding of service excellence. You might want to convey how each skill supports your ability to deliver exceptional events.

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How do you stay updated with industry trends?

Share your approach to staying informed, whether through professional groups, online resources, or attending industry events. This demonstrates your commitment to continuous improvement.

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How would you use social media to promote events at Fogo de Chão?

Discuss your familiarity with social media platforms and how you would leverage them to showcase events, share client testimonials, and engage with potential customers, aligning with Fogo de Chão's branding.

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Why do you want to work for Fogo de Chão as an Event Sales Manager?

Convey your passion for Fogo de Chão’s values, your excitement about the food and culture, and how your skills align perfectly with the company's mission and dedication to excellent guest experiences.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 20, 2025

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