Customer Service Associate

Job Overview:Our stores provide a warm and welcoming environment where you feel at home right away. Whether it's sneakers or apparel, you have a deep-rooted love for athletic wear, and you're always looking to expand your collection. Keeping your finger on the pulse of the latest trends is a daily ritual for you, and you revel in sharing that enthusiasm with Customers. Your ability to make conversation and adapt to different personalities comes naturally to you, and you meet any challenges with a smile. Working in a team setting is where you thrive, constantly seeking ways to sharpen your sales ability. Your success in this role is determined by your commitment to your personal and productivity goals, along with the ability to provide an exceptional in-store experience for every customer.Responsibilities:• The combination of possessing knowledge of all products available and working collectively with colleagues to provide exceptional sales assistance is a fundamental way to ensure customer satisfaction• The key to success in the retail world lies in achieving sales objectives while also providing exceptional customer service and meeting operational needs• Staying committed to your goals and persevering through challenges is essential to achieving success, whether in your personal or professional life• Utilizes open-ended questioning techniques to evaluate the requirements of every customer• Proficiency in Learning and Conveying Mastery of Product Features and Trends to Accommodate Customers’ Demands• Maintains a comprehensive understanding of all product details, from current offerings to upcoming launches and market trends• The more diverse a workforce is, the more perspectives and ideas are brought to the table, leading to a richer and more innovative environmentQualifications:• If you have worked in retail for less than three years, you are still considered a beginner or an entry-level employee in this industry. However, your experience, no matter how short, can still be valuable in building your skills and knowledge in serving customers and managing retail operations• The ability to comfortably engage with customers is a key component of providing an elevated customer experience• The enthusiasm that comes from dealing with customers and athletic equipment inspires individuals to strive for great results• Begins fulfilling obligations or responsibilities without the requirement for constant direction• A willingness to work flexible hours, such as evenings, weekends, and holidays, is requiredBenefits:• 30-50% Employee Discount• Offering paid time off and paid parental leave not only benefits employees but also has a positive impact on overall company culture• Weekly Pay• Protection against unexpected medical expenses is provided by life, medical, and dental coverage, giving peace of mind to policyholders• The company prides itself on providing ample opportunities for personal and professional developmentAbout Us:With a significant presence in over 20 nations, Foot Locker, Inc. is a top-tier global retailer of athletic footwear, apparel, and accessories. Our focus on offering the finest selection of premium products from leading brands is unparalleled. We're dedicated to creating unique and innovative experiences for our customers, whether in our physical stores or online. Foot Locker is committed to promoting a love for sports and connectedness with societal culture by inspiring and empowering individuals throughout our community. Experience the thrill of sneaker culture and always stay ahead of the game with usEEO Statement:At our company, we value diversity and work hard to foster an inclusive work environment. We are committed to treating all employees with respect and ensuring that each individual is given equal employment opportunities, regardless of their background.