Accounts Receivable Clerk

Fortessa Tableware Solutions, LLC, a leading global tableware company part of the Zwiesel Fortessa Group, has been an integrated designer, developer, and marketer of high-quality tableware for more than 30 years. We design and source the dinnerware, flatware, glassware and serveware selected by the top foodservice professionals worldwide and preferred for home entertaining.

Our products are found in over 80% of Forbes four- and five-star hotels in North America; it’s clear that we do business with those who expect (and deliver) the best!

We are recognized for innovative design, industry leading manufacturing standards, and an uncompromising commitment to customer service. We are passionate about our values, our people, and our products. We value work/life balance, creativity, collaboration, and making a difference in the community.

We are looking for an Accounts Receivable Clerk to join our Finance team onsite at our corporate headquarters at One Loudoun in Ashburn, Virginia. In this position, the Accounts Receivable Clerk will be responsible for providing administrative and clerical services in order to ensure effective and efficient operations.

Work directly with the Accounting Manager, performing the following duties:

• Print and mail invoices/statements daily
• Make outbound collections calls for payment over the phone
• Maintain automatic email process for invoices daily and statements monthly
• Process mail and interoffice communications 
• Provide back-up support for the daily deposit process 
• Coding/data entry processing of credit memos, payments, refunds, and adjustments  
• Prepares daily summary of payments entered 
• Answer the phones, direct calls, and respond to email inquiries 
• Basic clerical duties and support of the Accounts Receivable department 
• Assist the Accounting department with special projects as needed 
• Experience with ERP system, specifically NetSuite.

MINIMUM QUALIFICATIONS: 

• High School Diploma 

PROFICIENCY QUALIFICATIONS: 

• Thorough knowledge of general accounting including thorough skills knowledge plus the application of general accounting theory
• Must be proficient in MS Word, Excel, Outlook, and Power Point software programs
• Excellent verbal and written communication skills required
• Must have good command of the English language, oral and written  
• Must possess analytical skills 
• Must be able to effectively handle multiple projects concurrently, and communicate on status of daily workload 
• Must be detail oriented 
• Must be able to work quickly and maintain outstanding accuracy 

ESSENTIAL PHYSICAL REQUIREMENTS: 

• Ability to sit for long periods of time 

MENTAL REQUIREMENTS: 

• Ability to work under stress, with interruptions and tight deadlines
• Independent judgment to propose project guidelines, follow-through and completion
• Ability to prioritize work, problem solve, and communicate proficiently in English in verbal and written forms 

ESSENTIAL TECHNICAL SKILLS: 

• Ability to communicate clearly both verbally and in writing, in the English language, as this is essential to communicating information to supervisors, coworkers and customers in a way that they can understand. Must be able to communicate in a knowledgeable manner on various company products/services
• Ability to operate office equipment, phone system and company software
• Must have intermediate to advanced computer skills with the ability to work proficiently with database applications 
• Ability to make notes from discussions (i.e., company meetings, phone conversations, training, etc.)

INTERPERSONAL SKILLS: 

• Ability to communicate and interact effectively with other managers, co-workers and customers to coordinate activity as well as to prioritize workflow, request assistance if needed and assist others in achieving company goals 
• Ability to effectively establish rapport, present information and respond to questions from other managers, co-workers and vendors 
• Ability to converse verbally and in writing as this job requires frequent communications with customers, sales staff and others

Position open to all US residents legally authorized to work in the US. 

Prioritized consideration will be given to local candidates within the DC/Maryland/Virginia area.

Full-time position (40-hour work week); 8-hour shift Monday through Friday.

Flexibility to work from home two days a week after training completion.

We offer a competitive compensation package including medical, dental, vision, matching 401(k), company paid short and long term disability, generous paid time off, holiday pay, and employee discount.

All your information will be kept confidential according to EEOC guidelines.

We look forward to hearing from you!