Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands here
As the Vice President of Logistics & Customer Service, you will lead and evolve a world-class supply chain and service experience across North America. This executive-level position is accountable for the end-to-end strategy, performance, and innovation of our multi-site logistics network and customer service operations. You will lead transformation initiatives, strengthen partnerships with 3PL providers, and drive an integrated service model that aligns operational excellence with customer-centricity. Your ability to influence cross-functionally and deliver measurable business outcomes will be key to advancing FBIN’s competitive advantage.
Position location: This position is eligible for a hybrid schedule based out of Deerfield, IL. Effective mid-2025, Fortune Brands will transition to a new world-class campus in Deerfield, bringing together associates from across our U.S. offices, brands, and functions. The campus will offer vibrant workspaces for collaboration, along with amenities for dining, onsite daycare, fitness and recreation.
Strategic Leadership & Transformation
Logistics Operations
Customer Service Operations
Organizational Leadership
Compliance & Risk Management
Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $275,000USD - $350,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.
At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates’ feeling of belonging at work.
Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.
Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN
Equal Employment Opportunity:
FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.
Reasonable Accommodations:
FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.
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At Fortune Brands Innovations, Inc., we're on the lookout for an exceptional Vice President of Logistics & Customer Service to join our innovative team. With a focus on creating smarter, safer, and more beautiful homes, this role is all about leading a world-class supply chain and enhancing the customer experience across North America. As the VP, you will take charge of the end-to-end strategy, performance, and innovation of our logistics network and customer service operations. This includes driving transformation initiatives, optimizing partnerships with 3PL providers, and ensuring a customer-centric service model. Your expertise in logistics will be vital in overseeing our vast distribution centers while ensuring top-tier service levels and operational excellence. You’ll have a chance to develop a high-performing leadership team and champion a culture that includes engagement, accountability, and continuous improvement throughout all operations. This position not only challenges you to influence change but also allows you to derive measurable business outcomes, positioning Fortune Brands at the forefront of industry advancement. We believe in work-life balance, which is why this role supports a hybrid work schedule based in beautiful Deerfield, IL, where we’ll be transitioning to a vibrant new campus that fosters collaboration and community. If you're passionate about logistics and customer service and eager to drive change and innovation, join us and be a part of a company that truly transforms spaces into havens!
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