Customer Support Specialist
Skills
- Strong PC knowledge and aptitude
- Excellent written and verbal communication skills
- Basic mathematical competency
- Ability to work with Word, Adobe, and Excel
- Customer service orientation
Responsibilities
- Service the renewal process for church, school, camp, and business owner policies.
- Solve customer problems and provide timely responses to inquiries.
- Process renewal letters and quotes, ensuring accuracy.
- Perform insurance reviews to assess coverage options for policyholders.
- Engage in cross-selling and marketing additional coverages.
Education
- College degree or 2-year degree preferred
- Property/Casualty Agent License desirable
Benefits
- 401K with company match
- Flexible work schedules
- Generous Paid Time Off including personal and volunteer
- Short-term and long-term disability insurance
- Medical, dental, vision insurance options
Average salary estimate
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