Fraud Manager

A little about Copper Banking

Copper is a rapidly growing consumer FinTech startup whose purpose is to build the first financially successful generation. In less than a year we've amassed over 800,000 users, topped the app store charts at #16, and raised over $42M in funding from tier one investors. We are looking for an exceptional Fraud Manager to join our fraud and compliance team.

Did you know that nearly 80% of adults in the U.S. live paycheck to paycheck? The problem starts early: there are 35 million teenagers in the U.S. that are not well-served by current banks and receive almost no financial education. For parents and teens, navigating the conversation around finances is both daunting and frustrating, making money the #1 cause of conflict between parents and teens within the home.

Copper Banking is the first of its kind, all-digital banking platform for teenagers and their parents. Copper teaches teens how to make smart financial decisions by developing patterned behaviors in a digital experience. Come join us to make a meaningful difference in people's lives!

What to expect in your role

You will be joining a small, tight-knit team that has built successful venture-backed businesses in the past, and are excited to do it again.

This position will be responsible for end-to-end fraud controls for our banking product. This includes all pieces of the fraud process, including vendor selection, platform requirements, rules, procedure, and recovery.

This role is fully remote (US only).

What you'll do

• Fraud Risk Oversight
• Create & own fraud management framework to oversee fraud loss KPIs
• Develop and manage analytics to identify and monitor fraud trends
• Implement strategies to minimize fraud while retaining excellent customer experience
• Define requirements to ensure product compliance as new features are launched
• Fraud Policy & Strategy
• Develop the fraud strategy foundation and spearhead analyses to inform management and influence organization policies
• Track, communicate and draw insights from the performance of ongoing initiatives
• Develop internal policies, procedures as needed to govern and execute fraud strategies
• Responsible for responding to and resolving fraud attacks
• Cross-functional engagement
• Build strong relationships with stakeholders across Operations, Engineering, Product, & Finance to turn insights into action.
• Develop and manage business practices that continuously incorporate analytics into operational execution.

What your experience looks like

• 5+ years banking and/or lending experience, across fraud life cycle. Preferably within a regulated bank.
• Ability to design and develop fraud solutions using SAS, SQL, R, Python or other programming language
• Analytical, relationship, and project management skills for driving large cross functional initiatives
• Deep domain experience in asset & liability banking products. Experience in fraud modeling and data management.
• Direct experience working with cross functional internal teams and external vendors to implement strategies and drive results
• A startup mentality: you understand that we have a lot to figure out and plans will change. You will roll with the punches and work with the team to help us overcome the challenges we will face

Benefits & Perks

• We offer competitive cash and equity compensation
• Health, dental, vision, and life insurance
• 401k with employer matching
• Paid time off
• Work/life balance
• Opportunity to be a part of a brand that is creating a new standard of financial services and entering at the ground floor of a fast growing, mission-driven company

Equal Opportunity

We are an equal opportunity employer committed to a diverse team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.