Description
Our client, a global marketing technology company, is seeking UX Research Managers to join their team!
UX Research Manager Responsibilities:
Collaborate with researchers, designers, and product managers to support their research goals and coordinate the planning and execution of UX research projects
Recruit high-quality and reliable research participants, ensuring exceptional sampling and participant quality for testing new features and products
Develop thoughtful and targeted written communication for survey sends and recruiting efforts, ensuring compliance with company policies and close coordination with partner teams
Manage inbound research requests, prioritizing projects, and coordinating logistics for participant research studies
Document and share lessons learned, maintain team resources, and contribute to the development of research repositories, best practices, and playbooks
Track the effectiveness of screeners/surveys, collect metrics, and provide feedback on research documents
Organize and track team reports, and analyze research findings holistically
UX Research Manager Responsibilities:
Experience working in a research setting supporting data collection or customer-facing work, especially in a software environment, where you’ve worked cross-functionally with engineering / product / research / design
Familiarity with UX product development processes and UX research methods, and enjoy working closely with researchers and designers
Creative, analytical, and methodical approach to problem-solving, with the ability to identify overlooked issues, make informed decisions with imperfect information, and proactively find solutions
Experience managing the research participant experience, monitoring and managing processes used for participant recruitment, communication, and incentives
Efficient communicator, have a can-do/fearless attitude, a flexible mindset, and are responsive to a changing environment
Familiarity with UX Research software (e.g. Survey Monkey, MeasuringU, Usertesting, User Interview