Senior Customer Support Specialist - Retail Operations
Skills
- Customer service experience
- Writing and communication skills
- Shopify and order management experience
- Proficiency in Google Workspace and Microsoft Office
- Problem-solving abilities
Responsibilities
- Provide professional customer service via email.
- Apply brand return policies and customer service guidelines.
- Process customer service tasks in Shopify and WMS.
- Resolve backorder and stock issues effectively.
- Collaborate with fulfillment teams to ensure order processing.
Benefits
- Competitive salary based on experience
- Learning and professional development opportunities
- Dynamic collaborative work environment
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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