Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Senior Customer Support Specialist - Retail Operations image - Rise Careers
Job details

Senior Customer Support Specialist - Retail Operations

TVP NYC is seeking a Senior Customer Support Specialist to deliver exceptional support for clients’ customers across various eCommerce brands, ensuring a smooth post-purchase experience.

Skills

  • Customer service experience
  • Writing and communication skills
  • Shopify and order management experience
  • Proficiency in Google Workspace and Microsoft Office
  • Problem-solving abilities

Responsibilities

  • Provide professional customer service via email.
  • Apply brand return policies and customer service guidelines.
  • Process customer service tasks in Shopify and WMS.
  • Resolve backorder and stock issues effectively.
  • Collaborate with fulfillment teams to ensure order processing.

Benefits

  • Competitive salary based on experience
  • Learning and professional development opportunities
  • Dynamic collaborative work environment
To read the complete job description, please click on the ‘Apply’ button
Fresh Prints Glassdoor Company Review
4.3 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
Fresh Prints DE&I Review
4.2 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of Fresh Prints
Fresh Prints CEO photo
Josh Arbit
Approve of CEO

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Bosch Group Remote C/ de Rosselló i Pòrcel, 21, 08016 Barcelona, Spain
Posted 7 days ago

Join Bosch Service Solutions as a Customer Service Agent, where you will support automotive customers with inquiries while utilizing your language skills in Dutch and English.

Join Phoenix as a Nurse Navigator, where you will guide patients through their healthcare decisions in a supportive environment.

Photo of the Rise User

Join Christian Brothers Automotive as an Automotive Service Advisor/Writer, where you’ll engage with customers and oversee their vehicle repair experience.

Join our team as a Client Care Coordinator and be the key support for families in need of home care assistance.

Posted 11 days ago

Join Verse Medical as a Customer Success Associate and help enhance the patient experience in home healthcare through excellent customer support.

Photo of the Rise User
Cook's Pest Control, Inc. Hybrid 1861 Cong W L Dickinson Dr, Montgomery, AL 36109, USA
Posted 19 hours ago

Join Cook’s Pest Control as an Office Specialist, where your organizational and customer service skills will shine in a dynamic team environment.

Photo of the Rise User
HiLabs Hybrid Bethesda, Maryland, United States
Posted 9 days ago

HiLabs is looking for a Senior Customer Success Manager to drive customer engagement and value delivery in the healthcare sector.

Photo of the Rise User
Newtown Savings Bank Hybrid Newtown, Pennsylvania, United States
Posted 12 days ago

Become a vital part of American Family Care by delivering quality medical assistance in a dynamic outpatient clinic environment.

Photo of the Rise User

Join Enhabit Home Health & Hospice as a Medical Records Specialist, where you can make a meaningful impact on patient care.

Photo of the Rise User

Join Abercrombie & Fitch Co. as an Assistant Manager and drive sales and team engagement in a fast-paced retail environment.

Photo of the Rise User
Farther Hybrid Dallas, Texas, United States
Posted 2 days ago

Become a pivotal player in Farther’s growth by leading the Client Experience team to enhance wealth management services.

Join Virginia Mason Franciscan Health as a Supervisor in Respiratory Therapy, leading and mentoring a team dedicated to delivering exceptional patient care.

Photo of the Rise User

Become a part of Spear Physical Therapy, a leading organization committed to exceptional patient care in New York.

Fresh Prints is run by students for students. Our success is based on our ability to understand the college market better than internet competitors and local small businesses while providing lower prices and more reliable, personalized service. We...

95 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 17, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
61 people applied to Support Specialist at Vesta
Photo of the Rise User
Someone from OH, Cincinnati just viewed Finance Intern at Roche
Photo of the Rise User
Someone from OH, Cincinnati just viewed Personal Shopper - Sam's at Walmart
F
Someone from OH, Cincinnati just viewed CART - Captionist at Focus Interpreting
P
Someone from OH, Brecksville just viewed Verification Specialist at Planned Parenthood of Illinois
Photo of the Rise User
Someone from OH, Sheffield Lake just viewed Busser/Server Assistant at Chili's Grill and Bar
Photo of the Rise User
Someone from OH, Cincinnati just viewed Furniture Sales Representative at Furniture Fair
Photo of the Rise User
Someone from OH, Dayton just viewed Data Engineer | NDA at GT
Photo of the Rise User
Someone from OH, Dayton just viewed Data Engineer at Koddi
Photo of the Rise User
Someone from OH, Dayton just viewed Data Engineer at Launchpad Technologies
Photo of the Rise User
Someone from OH, Columbus just viewed Accounts Receivable Specialist at Brixio