Front Desk Agent - job 6 of 7

We are so much more than hospitality. At Holiday Inn Portland – Columbia Riverfront, our goal is to provide our team with the tools to grow both personally and professionally, while developing foundational skills to take them to the next level. If you’re an ambitious team player looking for a flexible schedule, a fun, supportive work environment, and opportunities for growth and advancement, we’d love to hear from you!

Job description

Holiday Inn Portland – Columbia River is a full-service convention hotel located on the banks of the Columbia River. We’re now hiring a friendly front desk agent for afternoons and evenings. Apply to join our team!

What we offer:

Full time and Part time employees are eligible for:

· 50% off on a Monthly Trimet HOP Pass For employees

· Free Parking

· Team Member discount on IHG hotels worldwide, car rentals, and more.

· Flexible schedule

· Front-load PTO hours

· Opportunity for growth

· Medical and dental benefits for qualified Full Time Team Members

Responsibilities:

• Check guests in and out of their rooms
• Make recommendations for activities and restaurants
• Answer the phone and direct the call
• Take reservations on the phone
• Arrange transportation for guests
• Maintain the record of guests that have checked in and out
• This position will drive shuttle when needed.
• Assist with the training and development of future Front Desk Agents.
• Conducts personal behavior in a mature, professional, business manner when representing Rodeway Inn.

The schedule will most likely be 4-5 days per week, with shifts ranging from 11AM - 7PM and 3 PM - 11 PM. Variables of these shifts will be possible to align with business demands.

Qualifications:

• Excellent customer service skills
• Ability to stand for an eight hour shift
• Amazing interpersonal abilities
• Ability to communicate effectively
• Enjoy to work as part of a team

Preferred Qualifications:

• Previous Front Desk Agent experience
• Previous Hospitality experience

If you are looking to learn and grow in the hotel industry, look no further and apply now!

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Overnight shift
• Overtime
• Weekend availability

Ability to commute/relocate:

• Portland, OR 97217: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person