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Supervisor, QA Operations - Nights

Position Overview

The Supervisor, Quality Assurance Operations is responsible for providing supervision and risk-based QA support for the Drug Substance Manufacturing areas and processes.

 

Company Overview

Follow Your Genki to North America's largest, state-of-the-art Life Science Manufacturing Facility & CDMO

The work we do at FUJIFILM Diosynth Biotechnologies has never been more important—and we are looking for talented candidates to join us. We are growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven people like you who want to make a real difference in people’s lives. Join FUJIFILM Diosynth Biotechnologies and help manufacture the next vaccine, cure, or gene therapy in partnership with some of the most innovative biopharma companies across the globe. We are proud to cultivate a culture that will fuel your passion, energy and drive - what we call Genki.

 

Join us

We are growing our locations and are investing more than $2 billion into establishing a new large-scale manufacturing site for biopharmaceuticals in the United States to accelerate the growth of our Bio CDMO (Contract and Development Manufacturing Organization) business. This will be the largest end-to-end cell culture CDMO provider in North America.

 

The new site will offer end-to-end solutions to our customers looking to manufacture biopharmaceuticals in the US. In addition to drug substance manufacture, it will also provide automated fill-finish and assembly, packaging, and labeling services. The new state-of-the-art facility is located in Holly Springs, North Carolina, United States.

 

Job Description

What You'll Do

 

• Oversees Quality Assurance (QA) Operations Drug Substance Manufacturing (DSM) team on night shift (1800-0600 in a 2-2-3 cadence)• Applies expertise in manufacturing QA concepts and business knowledge to act as primary point of contact for their team and first line escalation point in areas of their responsibility• Gathers recommendations for enhancements and gaps related to their areas of responsibility and in collaboration with leadership prioritize and implement solutions accordingly• Maintains relationships with site-based customers and global colleagues and provide updates to leadership as requested• Ensures allocation of adequate resources for shop floor QA activities (e.g. BPR review, event triage), QA support activities (e.g. DR/CAPA review and approval, changeover and area release) and technical QA activities (e.g. CC review and approval, WO oversight)• Collaborates with Responsible Person(s) to facilitate timely disposition of DS material• Serves as Subject Matter Expert (SME) in audit and inspections for DSM area.• Establishes and maintains internal and external training goals for self and team to ensure compliance with cGMPs and regulatory requirements.• Provides training, coaching and mentorship of their team and peers as applicable. Work with their team to identify areas of improvement, reduce blind spots and give opportunities for increasing responsibility as appropriate for each individual’s career objectives. • Administers company policies such as time off, shift work, and inclement weather that directly impact employees• Completes required administrative tasks (e.g., timecard approvals, time off approvals, expense reports etc.)• Coaches and guides direct reports to foster professional development• Participates in the recruitment process and retention strategies to attract and retain talent, as needed• Addresses performance gaps, employee questions and concerns, and partners with HR as needed for resolution• Performs other duties, as assigned

 

Minimum Requirements:

 

• HS diploma or GED with 8+ years’ experience from similar role in large pharma/biotech operations or projects OR• Associate degree in Life-Sciences and 6+ years’ experience from similar role in large pharma/biotech operations or projects OR• BA/BS Life Sciences Degree with 4+ years’ experience from similar role in large pharma/biotech operations or projects OR• 2-3 years of people management experience• Experience working in a GMP environment

 

Preferred Requirements:

 

• MS in Life Sciences or Engineering• Working knowledge of ASTM E2500, Smartsheet, Trackwise, MasterControl and/or Kneat validation software• Understanding of large-scale drug substance manufacturing processes• Familiar with Technology Transfer and/or Product Commercialization processes• High level of familiarity/understanding of production equipment, hygienic utilities, quality systems, automation, manufacturing & IT Systems, and/or validation methodologies• Understanding of GAMP5, Data Integrity, and application of 21 CFR Part 820 and Part 11• Occasional opportunity International and/or Domestic travel may be available

• Training and/or familiarity with Quality Risk Management principles preferred

 

Physical and Work Environment Requirements:

 

 

Ability to discern audible cues.

Ability to ascend or descend ladders, scaffolding, ramps, etc.

Ability to stand for prolonged periods of time up to 30 minutes

Ability to sit for prolonged periods of time up to 30 minutes

Ability to conduct activities using repetitive motions that include writs, hands and/or fingers.

Ability to conduct work that includes moving objects up to 10 pounds.

 

To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (FDBN_PNC@fujifilm.com).

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Average salary estimate

$72500 / YEARLY (est.)
min
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$60000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Supervisor, QA Operations - Nights, FUJIFILM

Are you ready to take your career to the next level? At FUJIFILM Diosynth Biotechnologies, we are on the lookout for a proactive and dedicated Supervisor, QA Operations - Nights who can make a significant impact in our Quality Assurance department. Located in Holly Springs, North Carolina, our state-of-the-art Life Science Manufacturing Facility focuses on creating innovative biopharmaceuticals, and we are expanding like never before! In this role, you will oversee the night shift operations of our Drug Substance Manufacturing team, acting as the go-to expert for your team while ensuring compliance with Gold Standard regulatory requirements. This is an excellent opportunity to gather insights and prioritize improvements in QA processes by collaborating with site-based customers and global colleagues. As a mentor, you'll help shape the careers of your team members while managing essential QA activities such as event triaging and technical oversight. With a focus on professional and personal development, you will also administer company policies, participate in recruitment, and guide your team through daily challenges. Join us in our commitment to making the next big health breakthrough a reality. At FUJIFILM Diosynth Biotechnologies, we pride ourselves on fostering a culture of passion and collaboration—let’s work together to fuel a healthier future!

Frequently Asked Questions (FAQs) for Supervisor, QA Operations - Nights Role at FUJIFILM
What are the key responsibilities of the Supervisor, QA Operations - Nights at FUJIFILM Diosynth Biotechnologies?

The Supervisor, QA Operations - Nights at FUJIFILM Diosynth Biotechnologies is responsible for overseeing the Drug Substance Manufacturing QA team during the night shift. This role focuses on ensuring compliance with industry standards, mentoring team members, and enhancing QA processes. As the first line of escalation for quality concerns, you'll coordinate with multiple stakeholders to support effective operations.

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What qualifications do I need to apply for the Supervisor, QA Operations - Nights position at FUJIFILM Diosynth Biotechnologies?

To qualify for the Supervisor, QA Operations - Nights role, candidates must possess a high school diploma or GED with at least 8 years of relevant experience in pharma/biotech operations. Alternatively, an associate degree in Life Sciences and 6 years of experience or a BA/BS in a related field with 4 years of experience is acceptable. Management experience and familiarity with GMP environments are also crucial.

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What is the work environment like for the Supervisor, QA Operations - Nights at FUJIFILM Diosynth Biotechnologies?

The work environment for the Supervisor, QA Operations - Nights is dynamic and fast-paced, set within FUJIFILM Diosynth Biotechnologies' cutting-edge manufacturing facility in Holly Springs. You will experience a collaborative atmosphere that encourages innovation while focusing on compliance and quality assurance in drug manufacturing processes.

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How does FUJIFILM Diosynth Biotechnologies support the professional development of a Supervisor in QA Operations?

FUJIFILM Diosynth Biotechnologies places a strong emphasis on professional growth, each Supervisor, QA Operations - Nights has access to training resources, coaching, and mentorship opportunities. The role allows for identification of individual strengths and areas for growth, helping team members develop their skills and advance in their careers.

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Does the Supervisor, QA Operations - Nights position involve travel opportunities at FUJIFILM Diosynth Biotechnologies?

Occasional travel, both international and domestic, may be available for the Supervisor, QA Operations - Nights role at FUJIFILM Diosynth Biotechnologies. This can provide valuable exposure to global operations and collaboration with international colleagues in the field of biopharmaceutical manufacturing.

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Common Interview Questions for Supervisor, QA Operations - Nights
What strategies do you use to ensure compliance with QA processes in your previous roles?

When discussing strategies for compliance with QA processes, it’s effective to focus on concrete examples such as implementing standard operating procedures (SOPs), conducting internal audits, and actively training team members on regulatory requirements. You should highlight experiences that demonstrate your commitment to maintaining high quality standards in previous roles.

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How do you prioritize tasks when managing multiple QA operations?

To answer this question, emphasize your ability to assess the most critical processes that require immediate attention. Discuss how you utilize project management tools or frameworks to evaluate efficiencies, set deadlines, and ensure that all necessary QA activities are completed without compromising quality.

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Can you describe a time when you encountered a significant quality issue? How did you resolve it?

Provide a structured response using the STAR (Situation, Task, Action, Result) method. Share a specific example where you were faced with a quality issue, detail the steps you took for diagnosis and resolution, and highlight any positive outcomes from your actions, such as improved team protocols or decreased error rates.

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What experience do you have in mentoring or coaching team members in a QA role?

Highlight your mentoring experience by sharing specific instances where you guided team members on processes or shared knowledge about regulatory compliance. Mention how you assessed their progress and adapted your coaching style to meet individual learning needs, fostering a culture of continuous improvement.

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How do you stay updated on industry standards and regulatory changes relevant to QA operations?

It's essential to express your commitment to lifelong learning in the QA field. Mention specific resources such as industry publications, workshops, webinars, and professional associations. Highlight your proactive approach to integrating new knowledge into your work and sharing it with your team.

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What role does communication play in the success of quality assurance operations?

Communication is crucial in QA operations. Discuss how clear, transparent communication among team members, management, and other stakeholders leads to enhanced collaboration, timely issue resolution, and improved overall quality. Provide examples of how effective communication helped you in past roles.

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Describe your experience with technical documentation and its relevance to QA operations.

Share your relevant experience in documenting QA processes, such as creating SOPs, reports, and audit findings. Stress the importance of accurate documentation in ensuring compliance and traceability within QA operations, and how it supports continuous improvement efforts.

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What metrics do you think are important to track in QA operations?

Discuss key performance indicators (KPIs) that you consider essential for tracking QA operations, such as deviations, CAPA completion rates, audit results, and training completion percentages. Explain how these metrics provide insights into process efficiency and areas for improvement.

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How do you foster a culture of quality within your team?

Articulate your methods for creating a quality-centric culture, such as promoting accountability, encouraging open feedback, and recognizing team achievements. Share examples of initiatives you’ve led that cultivated a sense of pride in quality among your team members.

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How do you handle conflicts within your QA team?

When addressing conflict resolution, convey your approach to maintaining professionalism, such as assessing the situation fairly, promoting open dialogue, and finding a mutually beneficial solution. Discuss a past example where your efforts successfully resolved a disagreement and strengthened team cohesion.

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